This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2005 Ford Freestar. The contact could hear pieces of the front driver side air bag rolling around in the air bag cover. The vehicle was not diagnosed by the dealer. The manufacturer was made aware of the issue. The failure mileage was unknown.
The contact owns a 2005 Ford Freestar. The contact stated that while traveling 65 mph, the rear passenger side tire failed, which caused both curtain and passenger side air bags to deploy erroneously. The driver sustained minor bruises to the face from the air bag deployment. The tire was replaced and the airbags were cut. The vehicle was later taken to a dealer where it was confirmed that the air bag sensor failed. The vehicle was not repaired. The manufacturer was contacted about the issue. The failure mileage was 58,000 and the current mileage was 181,000.
In December 2010 I was at a stop light, when I went to accelerate the car wouldn't move. Had it towed to a transmission shop and they rebuilt it. It has gone back 3 times due to continuing of problem and the check engine light keeps coming on after they turn it off. Since last visit, now the air bag light is on, check engine light is on and the horn no longer works when pushed but it occasionally has gone off for no reason. Still have problems accelerating, is sluggish, and makes a horrible noise. It needs to be smogged but will not pass due to these issues.
The contact owns a 2005 Ford Freestar. The contact stated that the air bag warning light had been illuminated on the instrumental panel since December 2010. The vehicle was inspected by a dealer and they advised her that she needed to replace the clock spring. The vehicle had not been repaired as the part was unavailable and the dealer advised her to not drive the vehicle because the air bags would not deploy in the event of a crash. The failure mileage was approximately 87,000. Updated 03/24/11 updated 04/22/11
- Denim Springs, LA, USA
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The contact owns a 2005 Ford Freestar. The contact stated that the air bag indicator light illuminated. He took the vehicle to the dealer and they stated that it would cost $99 for a diagnostic. The failure mileage was 57,500 and current mileage was 57,600. Updated 06/17/08. The consumer stated he struck the passenger seat with his fist and when he started the vehicle, the air bag light went out. Updated
Air bag light indicating the air bag would not deploy in case of an accident stayed on. Dealership suggested that the light could come on if I were using an aftermarket cell phone charger while driving the vehicle. Ford issued an alert to dealerships that stated same. I was made to go out and buy replacement chargers while the dealership investigated the problem using my car chargers to experiment. After picking up the vehicle the light had not come back on. I was told the Ford instructed them to replace the computer located near the radio. I am still shocked to hear that a cell phone charger could cause an airbag to not deploy. Ford issued an extended warranty for this vehicle given the serious nature of the failure.
A D V E R T I S E M E N T S
- Overland Park, KS, USA