2005 Ford Freestar. Consumer writes in regards to unsatisfactory customer service at dealership and unresolved vehicle problems. Consumer sent additional correspondence. The consumer stated the check engine light remained on after multiple repairs were made. The vehicle would also stall. The torque converter went out and the vehicle had to be towed. The vehicle was traded in.

- Selbyville, DE, USA

The contact owns a 2005 Ford Freestar. While fueling up the vehicle, the fuel tank overflowed. The contact stated that there was something clogging the tank. The vehicle stalled and was able to be restarted. The failure occurred on multiple occasions. The vehicle was driven to an independent mechanic for diagnostic testing. The technician was unable to find a failure. The manufacturer was not notified of the failure. The failure mileage was 190,000. Updated 02/23/16

- Crosslanes, WV, USA

I would like to report the failure of a company and a van. I recently purchased a 2005 Ford Freestar for my family of five that has been the worst decision of my life. A month after I experienced what too many other owner have also experienced. Water in the PCM, this almost resulted in a crash and injury to me and my family. Stalling out without warning at any speed. This known issue has gone on too long without any response from Ford company. I am not a believer in someone has to die for there to be change. Also don't appreciate the cost of this job over $1000. I was fortunate to not be on the highway and crash. Although then we might get our money back. This has also led to other issues that has become a chain reaction of failure. I will keep my receipt for as long as I have to.

- Watervliet, NY, USA

Faulty fuel system vent causes gasoline to spray out when filling up. Additionally a hissing sound is heard when opening the gas cap, indicating that the gas tank pressure is high during normal operation. Severe fire hazard; leaked gasoline may cause fire and/or explosion. There are several similar complaints for this model vehicle listed in the NHTSA database, so it needs to be investigated. The issue is likely to have been happening before listed time and mileage; observed almost immediately after I received vehicle from previous owner.

- Columbus, OH, USA

I just received a safety recall notice 11S25 / NHTSA recall 12V-006 everytime I drive my van it does not seem to want to accelerate or maintain speed. I have taken it to the mechanic and I was told that I needed to have a new egr valve put on, so I did. That did not fix the problem and I was told new spark plugs and wires so I had them replace, that did not fix the problem. Then I was told that I may need a new fuel filter, so I had it replaced and once again that did not solve the problem. This is the only vehicle I have and I am a single mom to two young children. I am worried that while I am driving I will lose all power and will be hit by another vehicle. My van never wants to go over 40 mph and once it does reach that speed it will not maintain and sometimes makes an odd noise. I pulled onto the by-pass the other day and my van would not accelerate right away... thank god that the truck behind me was able to pass me on the shoulder. There have been a couple other times when my van would not gain speed and I would have to pull over so that the vehicles behind me could pass. So in a nut shell the problems are as listed: 1.) van will not accelerate or maintain speed 2.) when I press on the gas pedal there is often a pinging / knocking sound I just want to know what I need to do to get this problem fixed and not be out any more money. Please help!

- Flippin, AR, USA

The contact owns a 2005 Ford Freestar. The contact stated that while driving the vehicle began to stall. The contact drove onto the emergency lane. The vehicle was towed to the residence. The contact took the vehicle to a local mechanic who stated that the vehicle was not pumping fuel, that there was a faulty cam position sensor and a transmission speed sensor. The mechanic replaced both sensors but that did not remedy the failure. The contact called the dealer to explain the stalling failure; however, the dealer stated the vehicle needed to have the transmission inspected. The contact called the manufacturer who stated that since there was no recall they could offer no assistance. The contact stated due to the safety issue there should be a recall. The failure mileage was 47,073.

- Ecorse , MI, USA