This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2005 Ford free star. The contact stated that while driving 25 mph, the vehicle vibrated and failed to accelerate with the illumination of the check engine light. The vehicle was not repaired. The manufacturer was not notified. The approximate failure mileage was 151,000.
The car would start then stall. I would be driving and it would just slow down like no gas getting into engine and stall out. I took it to Ford dealer (crest Ford centerline Michigan) they ran it on a scope. Told me I needed turbine shaft speed sensor. They replaced it and called to say my vehicle was fine and ready to go. I picked up car on Monday evening and on Wednesday car had to be towed back to the dealer. Car would start but would not drive. Ford could not find problem and finally I called a friend to ask for a solution. Because of all the issues with the PCM and his expertise I called my Ford advisor [xxx] and told him to check the PCM for water damage. He called me back shortly and said they found the water damage. This is a van made very wrong with a design so that your windshield lets water flow onto the cowl and then damages the brain for the car. I now have to pay $1000 to fix a mistake Ford motor created. This is a problem for everyone who owns this vehicle. I hope Ford fixes it on a recall before someone dies. I feel as a consumer I should not have had to go figure out whats wrong with my car on my own. Ford mechanics should know and be experienced. This will be my last Ford with the way they handle their cars. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
Trying to back out of my driveway, van will not go into reverse. Restart van, put it into reverse & it falters & stalls. Restart &got van into drive, but it will not accelerate until 3000 rpms, then jerks into drive & stalls again. Had it towed to a local mechanic I have used for over 20 yrs. Van shows no codes.replace battery, have throttle body cleaned, cam sensor is tested, shows not problems. Van starts & runs for one day. Same exact issue happens again. Have it towed a second time. Again, no codes come up.mechanic flushes out the tranny, & van runs again for 50 miles w/O incident. But again, trying to leave for work next day, van displays the exact same issues. No torque to move the van, constant stalling as soon as it is taken out of drive. Will not move at all or starts & moves very hesitantly into reverse, catches gear & jerks, stalls once again. Tow again to a Ford dealer. Told the prob is the recalled torque converter. Have it replaced, and van doesn't make it the 12 miles home. The van lost complete power on a highway & I was almost hit by oncoming traffic. Tow back, now being told the transmission needs replacement, over $3,000 because metal from the recalled part has dislogged into tranny. I am now finding thru my own research that this is a common problem relating to the PCM, which replacing tranny doesn't solve the issues. Ford is offering no help or compensation am a single mom of 2 kids, 1 is disabled, & now been fired from my job because I can't get there 28 miles away. The van is stranded at the dealer, because I have no money to fix or tow again. I am at my wits end. Ford needs to step up to the plate &replace this van!!!! repairing the torque converter, cam sensor, or transmission will not solve the PCM problem, which is not sealed properly, & after numerous repairs, will malfunction again> my Q to Ford is:does someone have to die for U to do something?
The contact owns a 2005 Ford Freestar. The contact stated that the engine rpms increased to 3,000 while driving 70 mph. The vehicle suddenly accelerated while the gear was in park with the brakes depressed. Also, the vehicle abnormally accelerated while the contact was driving at low speeds.the failure recurred sporadically and without warning. The vehicle was not taken to the dealer for a diagnostic test. The vehicle was not repaired. The manufacturer was not made aware of the failure. The VIN was not available. The failure mileage was 65,000 and the current mileage was 77,000.
The car lost power as I was trying to drive it. It took several seconds to go from 0 to 20mph. This is every day. Once it gets to 20mph the car drives normally. Also sometimes the car wont move when put in drive or reverse. I have to put it back in park, and then in drive or reverse for it to move. Also, when I stop at a stop sign or a red light, the car drives very slow until it reaches 20mph. My car is on recall but I was told by Ford that the part is not yet in stock. I have been waiting and having problems and spending money on this car since I purchased it. I've been waiting more than 8 months for the part from Ford. They say the car is not dangerous to drive. I disagree but I need my car for work. I feel that they should give me a replacement. I am still making payments. Updated 08-09-12 the consumer no longer owns the vehicle. It has been traded in. Updated 08/09/2012
- Far Rockaway, NY, USA
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The contact owns a 2005 Ford Freestar. The contact stated that the vehicle would not respond to acceleration attempts. In addition, the vehicle abnormally lunged forward while sitting idle. The vehicle was taken to a private mechanic who advised that the throttle failed. The manufacturer was not notified of the issue. The failure mileage was 52,000 and the current mileage was. $52,452.
While on main highway traveling 55 mph transmission stopped working. Engine was running but when attempt to accelerate nothing happened, making for a very hazardous condition. Ford was notified of recall and sent letter in March 2012, saying condition would be completed by end of 2nd quarter of 2012, but they have not even started.
In February 2012 I went to for check engine let they said it was erg value. I fix. Then in April 14th I was driving down freeway and my van lost acceleration power I put hazards on and manage to get to other side of freeway. My car would start but would not go in forward or reverse. I had to then get towed since was they weekend and I was the middle of no where I towed to home. Also, the weekend no Ford dealers/ service centers are open.
I just received a safety recall notice 11S25 / NHTSA recall 12V-006 everytime I drive my van it does not seem to want to accelerate or maintain speed. I have taken it to the mechanic and I was told that I needed to have a new egr valve put on, so I did. That did not fix the problem and I was told new spark plugs and wires so I had them replace, that did not fix the problem. Then I was told that I may need a new fuel filter, so I had it replaced and once again that did not solve the problem. This is the only vehicle I have and I am a single mom to two young children. I am worried that while I am driving I will lose all power and will be hit by another vehicle. My van never wants to go over 40 mph and once it does reach that speed it will not maintain and sometimes makes an odd noise. I pulled onto the by-pass the other day and my van would not accelerate right away... thank god that the truck behind me was able to pass me on the shoulder. There have been a couple other times when my van would not gain speed and I would have to pull over so that the vehicles behind me could pass. So in a nut shell the problems are as listed: 1.) van will not accelerate or maintain speed 2.) when I press on the gas pedal there is often a pinging / knocking sound I just want to know what I need to do to get this problem fixed and not be out any more money. Please help!
Driving home from the gas station when suddenly the van stopped accelerating. We were going approximately 25 mph at the time. We were at a very busy intersection so we had to get out of the way quickly but the van would not go into gear. Any gear for that matter. We pushed the van out of the way because the intersection is high in traffic especially with 18 wheelers. The transmission fluid level was where it should have been. We couldn't get the van going so we had to get it towed home. We had no prior problems with the van going in or out of gear before this incident.
Upon a stop or when attempting to reverse, the car lunges for no apparent reason. I view this as dangerous, as this has occurred several times, either when in a parking lot with pedestrians behind me entering store or when I am at a stop light and pedestrians are in a crosswalk. After researching this issue, I see that this is a problem that other people are having as well, concerning a "throttle body" component on the Ford freestyle from years 2005 and up. I feel that this should be seriously investigated before someone is seriously injured or killed through no fault of the car owner, but in fact, the vehicle and the maker of the vehicle.
The contact owns a 2005 Ford freestyle. The contact stated that when the air conditioner was engaged, the vehicle would abnormally accelerate either forward or backward while shifted into reverse. The contact crashed into a wall due as a result. No one was injured during the crash. The contact took the vehicle to the dealer and the dealer advised that the lunging was normal. The contact believed that the vehicle was unsafe to drive. The failure mileage was 70,000.
The contact owns a 2005 Ford Freestar. The contact was stopped in a parking lot when the vehicle suddenly surged forward, almost hitting a pedestrian. The contact had to quickly apply the brakes to stop the vehicle. During the failure, the vehicle went into safe mode. The vehicle was taken to the dealer where the contact was advised that the vehicle was not included in any recalls. The dealer advised that he could perform a diagnostic, but could not confirm if the failure could be diagnosed. The vehicle was neither diagnosed nor repaired. The failure mileage was 78,234.
When attempting to accelerate our 2005 Ford Freestar limited to get onto the highway the van stalled when passing 2000 RPM(s) with no warning. The steering wheel locked and loss all power to the car. With the steering locked pulling off to the shoulder was near impossible. The vehicles behind had to go around me driving close to 65-70 mph in speed or slam on their brakes to miss me. A very frightening experience with children in the car. Unable to afford to bring the vehicle to a shop for repairs due just purchasing the vehicle in April of 2011 from tom bush Mazda dealership in jacksonville Florida.
The contact owns a 2005 Ford Freestar. The contact stated the vehicle intermittently surged forward while driving approximately 5 mph. The failure would also occur while the brakes were engaged. The vehicle was taken to an independent mechanic where they were unable to diagnose the failure. The accelerator pedal linkage was lubricated but the failure persisted. The vehicle was taken back to the mechanic where the engine idle motor was replaced. The failure mileage was 49,000 and the current mileage was 55,000.
The contact owns a 2005 Ford Freestar. The contact was driving 25 mph when the maintenance warning light illuminated and the vehicle stalled within seconds. The dealer advised that the throttle was defective and made repairs. The contact stated that he was able to locate numerous online complaints regarding the throttle body for his year, make and model and believed the manufacturer should be liable for the failure. The VIN was not available. The failure mileage was 55,000.
The contact owns a 2005 Ford Freestar. In the summer of 2008 he noticed that the vehicle surged and shut off when he attempted to park at low speeds. The dealer diagnosed the failure and determined that the throttle body failed; however, the part is on back order. He also stated that the rear calipers were defected and that they were unable to repair them. The vehicle identification number was not available. The failure mileage was 45,000 and the current mileage was 59,000.
A D V E R T I S E M E N T S
- Painsville, OH, USA