At approximately 28,000 miles we heard a terrible squealing noise coming from the rear of our 2005 Ford Freestar minivan and after visual inspection the brake pad on the driver's rear was worn to nothing. Immediately took the van to the dealer where they informed us that it was normal wear and would not be covered by our warranty. Upon further inspection by our personal mechanic we were informed the caliper was sticking and cut into the rotor. He put a set of brake pads on so we could drive it back to the dealer where we bought the vehicle, sunset Ford, in gravois. We were told since we did not use motocraft the repairs would not be covered. Now at 50,000 miles the problem still exists and the van needs another set of brakes and rotors.

- St. Paul, MO, USA

I returned from a cross country trip and heard a grinding noise coming from the rear of my 2005 Ford Freestar. To investigate I removed the wheels and found the passenger rear rotor and disc pad were metal to metal. I checked the other wheels, they showed no signs of damage, pads still had a lot of material remaining. I took the vehicle to craig Ford, in craig, Colorado for repairs. At first I was told that it was a defective brake caliper and that warranty would cover the caliper, rotor and pads. However I was told later that the caliper was not defective and that I would be responsible for the total repair costs. Note, I had less than 30,000 miles on the vehicle at the time of the brake failure. I had to pay for the new rotor for the passenger rear, rear pads and turning the driver rear rotor which I was told is a normal procedure for E rear break job; I was not charged for a caliper so I presume craig Ford reused the caliper. Since work was being done on the rear, and I was having to pay for the repairs, I instructed craig Ford to do a complete brake job replacing pads and turning rotors on the front as well so that I would be starting again with 100% new brakes on all 4 wheels. When I picked the vehicle up, I was advised by the service manager, rob sovine, that he checked and there appeared to be a number of incidents of 2005 Ford Freestar passenger rear brakes wearing prematurely, with no know reason for this problem; and that there was no recall or service bulletin regarding this problem. I had no choice but to pay for the repairs as the vehicle was inoperable, but since I was not the only owner experiencing this problem, according to Mr. Sovine, I felt and still do feel that Ford should do something about this problem.

- Craig, CO, USA

About 2 weeks ago the brakes failed. When pressure was applied to the brake pedal it simply went all the way to the floor. It did slow down but as driver progressed the brake shoe hung to the rotor and made a clicking sound as though they were still applied. Afterwards consumer contacted dealership and took vehicle in. The technician stated it was a rotor problem. The dealer grinded rust or " lot rot" off the rotors and placed them back on the vehicle. Two days ago however the same incident occurred again with the brake pads sticking to the rotor and the clicking noise. The vehicle is back at the dealer who says they can not find anything wrong with it. The consumer has not contacted manufacturer.

- Williamsport, PA, USA