The contact owns a 2005 Ford Freestar. While the vehicle was parked the contact was getting something out of the trunk and the lift gate would not close. The contact stated that the lift gate would not close with the key. The lift gate could only be closed manually. Two days later the lift gate powered up and started closing with the contact in between it. The contact stopped the lift gate with his shoulder and head. The failure occurred four times. The lifgate now has to be held so that it will not fall on the contact and injure him. He referenced recall 06V069000, structure body hatchback/liftgate and stated that the dealer performed the recall work in August 2007. The vehicle was taken to the dealer and he was advised that he would have to pay for the repairs. The vehicle had not been repaired since the dealer had to order the parts. The failure and current mileages were approximately 74,000.

- Leawood, KS, USA

The contact owns a 2005 Ford Freestar. The contact stated that the rear lift gate would not open from the inside and the outside of the vehicle due to the outside handle coming off. The dealer was contacted and stated that they did not know how to open the lift gate and could not assist him with this issue. There have been no repairs. The failure and the current mileages were 115000. Updated 12/21/10 updated 12/29/10

- Murfreesboro, TN, USA

The contact owns a 2005 Ford Freestar. The vehicle was stationary when the contact activated the rear power liftgate, followed by a forceful closure. The manufacturer was notified of the malfunction. Recall 06V069000, structure body hatchback/ liftgate was repaired; however, the remedy was insufficient and failed to address the recall defect. The vehicle has not been repaired at this time. The failure and current mileages were 77,000.

- Clarksville, VA, USA

The contact owns a 2005 Ford Freestar. The lift gate opened a when a passenger was beneath causing injury to her head and neck. The dealer repaired lift gate at no cost; however, he stated that the lift gate module wasn't replaced. The manufacturer stated that his VIN wasn't included in recall 06V069000 structure: Body: Hatchback/liftgate. The current and the failure mileages were 54,000.

- Kelso, WA, USA

I own a 2005 Ford Freestar model 's'. couple of days ago suddenly rear liftgate strut failed and it led liftgate to free fall on me when I was removing the stuff from the van. I was able to hold the liftgate in time but it still hit me on my head a little bit.

- Smyrna, GA, USA

We purchased this vehicle new from the dealer in September 2005. In the winter of 05-06, the doors malfunctioned on repeated occasions. We had over 3 instances where the extreme cold would cause the automatic door feature to open and close the doors randomly, even while the car was in transit. There was one instance in where both side passenger doors opened in the middle of the night, even though the doors had been locked when we checked them. We also had an instance in where the rear door opened in our friend's driveway at night, when the temperature went below 0. we found the only way to guarantee the doors stay closed in the winter is to disengage the automatic door opener feature. We brought the car to our dealer and we were told they could find no issue with the car. In early 2007, New Jersey experienced a cold spell which resulted in below freezing temperatures. It was at this time that while my husband was getting something out of the back of the van, the hydraulic feature failed and slammed the door on his head. He did not suffer life-threatening injuries, but did get bumped and bruised. We contacted the dealer, because in 2006 the hydraulics had to be replaced due to a recall and we did so, and the dealer had us bring the car in for servicing again. Once the system was replaced for the second time, we were told by Ford that with extreme temperature change, this issue can occur year after year and there is nothing we can do about it. I find this terrible considering I only live in New Jersey, not Alaska. My car's hydraulic system should not fail every time it gets cold, and even worse, I was told that once my warranty expires, it will be on me to keep replacing the parts that freeze. I am lucky my children were not in harms way when my husband was knocked in the head by the falling door, but now I am nervous about using this car in the winter months because Ford has guaranteed this problem will be a recurring issue.

- Phillipsburg, NJ, USA