CarComplaints.com Notes: The Freestar was introduced in 2004, but it was essentially just a rebranded Windstar. While there was a redesign of the interior and exterior, the Freestar still inherited some of the design flaws of its predecessor.
10.0
really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
19,313 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
: the contact stated in April 2005, the ABS and airbag lights illuminated. The vehicle was taken to the dealership. The codes were reset and the lights went off. Then, while driving 40 mph on dry roads, a vehicle pulled out in front of the contact. The brake pedal was depressed, but the ABS did not activate. Upon impact, the airbags did not deploy. There was a police report taken at the scene. The vehicle was towed to an independent repair shop, where it was deemed a total loss. The contact was wearing a seat belt, but sustained a broken ankle and hand, a dislocated shoulder, and a concussion. The vehicle was not inspected to determine the problem with the airbags or antilock brakes.
Air bag light warning indicator illuminated and will not turn off. Vehicle was taken to the dealer, who stated that the parts to fix the front air bags were on back order. The dealer indicated that the front air bags may not deploy since the warning indicator was on. The part came in and the dealer replaced it yet this did not correct the problem.
- Jacksonville, FL, USA
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- San Pedro, CA, USA