A car jack, part number 3F2Z17080ab, that comes standard with 2004 Ford Freestar minivans, bent while supporting the van causing the vehicle to fall, crush and kill the owner that was under the vehicle doing repairs in the right front wheel well. Updated 05/26/11 updated 09/08/11 updated 1/5/12...updated 10/03/12 updated 10/4/2012

- Mckinney, TX, USA

This is a general compliant about my 2004 Ford Freestar. The problems started almost immediately after driving the car away from the dealer. 1. I was at a stop light and the rubber cover fell off of the brake pedal. 2. the next thing was the keyless remote worked about 50% of the time to open the passenger doors. 3. then after about the first 500 miles of driving, the steering wheel oscillated in my hands when coming to a stop. 4. also when driving there were several annoying sounds. 5 finally, and this is the most annoying of all, I can't run the heater in the cold weather because excessive hot air comes from the defrost vents even though I have the control set to 'floor vents' only. Now what has the Ford dealers done about the problems? 1. I replaced the rubber cover on the brake pedal. 2. the dealers refuse to fix the keyless remote problem. They claim it is working fine even though I took it to independent alarm tech who told me the 'unlock all' receiver needs to be replaced. 3. the oscillation of the steering wheel while stopping was ' fixed' by one dealer by grinding down a warped brake rotor. This repair, which I objected to Ford not replacing the rotor with a new rotor, only lasted a few thousand miles and the problem recurred. I took it to another dealer who replaced the bad rotor. 4. one of the annoying sounds was fixed by one dealer but not all of the sounds. I took it to another dealer and all were fixed. 5. the dealers refuse to fix the problem of excessive hot air coming from the defrost vent. I have to duct tape over the defrost vent to be able run the heater. Then I have to pull the duct tape away if the windshield fogs over inside the car. In general I think the quality of this car is the worst that I have ever owned and I have owned several new cars in my almost 70 years of age.

- Newtown, PA, USA

Experienced a very loud squealing noise that appeared to be coming from the front wheels - this usually occurred at speeds >60 mph. When the steering wheel was turned slightly to the right, the noise would cease. When the wheels were straightened again, the noise would continue. Took the vehicle to the dealer with no issues found. I had suggested at that time that the problem appeared to be front wheel bearing related or something of that nature - no issues found with the vehicle at that time. The problem continued. Took the vehicle back 2 months later - reported that this was a known issue for the bearings to be replaced (and some other non-specific work with the hubs). This is listed in the recall section for this vehicle as a known issue since 2004!! why was this not taken care of previously under a recall and why did they not see the bulletin on this the first time I took the vehicle in?

- Beaverton, OR, USA