TSB Document:

Affected Component: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Summary
SOME 2015-2016 FOCUS VEHICLES BUILT ON OR BEFORE 11/18/2015 MAY EXHIBIT AN INCORRECT AVERAGE FUEL ECONOMY READING. FOCUS CLUSTERS HAVE TWO TRIP COMPUTERS (TRIP 1 AND TRIP 2). IF THE CUSTOMER IS USING ONE FOR SHORT TRIPS (RESET AT EVERY REFILL) AND THE OTHER FOR LONG TRIPS (NO RESET SINCE HE/SHE OWNS THE VEHICLE) THE ISSUE MAY BE PRESENT AFTER EITHER TRIP COMPUTER READS GREATER THAN 3219 KM (2000 MILES). REPROGRAM THE INSTRUMENT PANEL CLUSTER (IPC) TO RESOLVE THE CONCERN, USING IDS VERSION 98.01 OR HIGHER. MAKE SURE YOU ARE CONNECTED TO THE INTERNET WHEN ENTERING MODULE PROGRAMMING TO OBTAIN THE LATEST UPDATES. CALIBRATION FILES MAY ALSO BE OBTAINED AT WWW.MOTORCRAFTSERVICE.COM. USE APPLICABLE 12651D LABOR OPERATIONS IN SECTION 10 OF THE SLTS MANUAL, USE CAUSAL PART 10849 FOR REPROGRAM.

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Date Published
AUG 02, 2016
NHTSA TSB #
10092383
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