This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I experienced what others have called the 'stop safely now' warning light and followed by the loss power and steering issues on city street. This issue happened many times recently on the local streets (March - April, 2019). Thanks god, this didn't happen on the freeway ( otherwise, I can't image what could happen). I found the tsb 17-0045 online for this problem and brought this tsb to my dealership. They charged me $$ to get this car fixed by following the instruction of this tsb ( hopefully this got fixed). Tsb 17-0045 specified the cars built 9/15-2011 to 8/15/2014 may have this issue. My car was built on June 2014. I strongly request NHTSA investigate this urgent safety issue.
Brand new 2014 Ford Focus electric - less than 200 miles on odometer. Driving on 35mph road during evening rush hour the car suddenly flashed a "stop safely now" warning on the dash. As I looked for a place to pull over the car shut down completely (dash gauges went dark...estimated less than 10 seconds after warning message). Fortunately I was able to coast into a parking lot because I was at speed but I lost power steering. Headlights flickering, relays clicking, etc. I called Ford roadside assistance for a tow. Had this happened at a faster speed on a highway, I or other drivers could have been killed or severely injured. Ford supposedly corrected this defected in earlier models years. At this point I do not feel safe driving the vehicle until I have positive confirmation the problem has been identified and corrected. Ford is going to kill someone if they don't get this corrected! at www.myfocuselectric.com/forum/viewtopic.php?F=15&T=900&sid=8bb1F29cee82B54E62bb67213B1B3B1D&start=500 there are a string of complaints from Ford Focus electric owners on this dangerous defect. Updated 1/21/2016
During driving in the rain and the car had the "stop safely" light come on and it stalled in the middle of the road. I had my kids with me and traffic behind me when this happened. This happened twice in a matter of couple of hours. It again happened on December 3, as I braked at a red light.
On 4 separate occasions with 48 hours the "stop safely now" warning appeared on the dash accompanied with a total loss of power and/or the engine shutting off while the vehicle was in motion. These occurred in distinctly different scenarios: While accelerating from a stop, while braking, and two occurrences while traveling at 45 mph and 35 mph. The brakes and steering thankfully still worked however accidents almost occurred in the two higher speed scenarios. The vehicle could be restarted after it was turned off and on again. The warning would disappear with no further information.
3 miles after leaving the parking lot with my mom and 2 kids in the car the "stop safely now" warning flashed and the car lost power. I found similar complaint 10512459. I had to pull over in the bike lane, turn off the car and restart it until power war restored. Same thing happened next day right after leaving home. Now I am afraid to go out on the highway or on narrow country roads with this car.
A D V E R T I S E M E N T S
- Glendora, CA, USA