This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2013 Ford Focus electric. While driving approximately 50 mph and attempting to turn left, the steering ability seized and the vehicle kept going straight. The contact drove over a sidewalk and the air bags deployed. There were no injuries. The vehicle was taken to an independent mechanic who determined that the steering column needed to be replaced. The vehicle was not repaired. The vehicle was not taken to the dealer for diagnostic testing. The manufacturer was notified of the failure. The approximate failure mileage was 69,000.
- Laredo, TX, USA
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- Laredo, TX, USA