This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2012 Ford Focus electric. The contact stated that while driving at approximately 35 mph, another vehicle crossed the dividing road lines causing the contact to crash into the vehicle. The air bags failed to deploy. The contact did not disclose if a police report was filed or not. There were no injuries. The vehicle was towed to an impound lot where it was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 19,403.
- Casa Grande, AZ, USA
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- Casa Grande, AZ, USA