The product is Bosch power xpress 240 volt charger coupled to my 2012 Ford Focus electric. It is set to 30 amps for my vehicle....updated 12/17/14 this charger was put in service on 7/22/2013. I noticed in February that there was a noticeable electrical smell of melted plastic after charging the car, but there was no damage. I figured that with the very cold air in my garage that my sense of smell may be off. I charge at home and at work. The work charger is made by pep. I have also occasionally used chargepoint chargers. During the winter I also pre-condition the vehicle to 85 degrees. On 3/27/14 I noticed firsthand the issue while getting in the car in the morning. The vehicle was still pre-conditioning when I unplugged it. The charger was melted at the charging station coupler end and the vehicle charge inlet port was also melted. I touched the charging station coupler after unplugging it from main power and the tips of the contacts were basically molten plastic that burnt the tip of my finger. I decided to schedule a warranty repair with Ford. On 3/28/2014 I took the vehicle in for warranty service with Ford Motor Company and they replaced the charge port under warranty. On 4/8/2014 I called Bosch about the charger and they opened a case to replace the charger under warranty. The claim was accepted and processed on 4/11/2014. My concern is of possible fire or injury from an overheated and/or improperly insulated connection between the charging station and the vehicle. Updated 9/29/2015

- Hartland, MI, USA

While driving the vehicle, I suddenly received a "stop safely now" message. This has happened several times since the first incident, sometimes while driving the vehicle, and sometimes while the vehicle is not in motion. In addition, the stated available capacity of the battery (23kwh) is in fact not accessible, and the vehicle is only able to use 16kwh before the stop safely now message is displayed.

- Torrance, CA, USA

Starting up from waiting at a signal light the system flashed "stop safely now". (I had just touched the display screen to view the battery state of charge - normal.) proceeding through a left turn and when getting to the curb the system shut down providing no motive power. At that point a complete turn off of the car was attempted which did not happen, the dash display was still active. Repeated attempts finally completely shut down the system, which was then started normally.

- San Diego, CA, USA