This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2012 Ford Focus electric. While driving approximately 25 mph, the vehicle hesitated to switch gears. The vehicle was driven to Mahwah Ford (55 franklin tpk, Mahwah, NJ 07430) where it was diagnosed that the clutch assembly needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 26,000.
- Monsey, NY, USA
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- Monsey, NY, USA