This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2018 Ford Focus. The contact stated that while the vehicle was idling, the check engine warning light illuminated. The vehicle was taken to a Good Year Service Center to be diagnosed. The mechanic retrieved DTC code: P1405 (EGR Valve). The contact stated that a smoke test was performed that indicated that one of the valves remained open. The contact then stated that the valve was lubricated, and the vehicle was presumed repaired; however, the failure recurred. The check engine warning light was illuminated. The vehicle was not repaired. The dealer and the manufacturer were notified of the failure and the contact was advised to call the NHTSA Hotline to file a complaint. The failure mileage was approximately 111,000.
- Ruther Glen, VA, USA
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- Ruther Glen, VA, USA