This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2018 Ford Focus. The contact stated that upon starting the vehicle, the "Transmission Failure, Service Immediately" message appeared on the instrument panel. The contact had the vehicle towed to the dealer where she was informed that the electrical wiring was soy based, which attracted rodents to chew on the wires. The contact stated prior to the failure, the oxygen sensor warning light had appeared on the instrument panel and was serviced by the dealer. The manufacturer was notified of the failure and a complaint was filed. The vehicle was not repaired. The failure mileage was approximately 15,000.
1) The car shuts off and has difficulty turning on after filling up the gas tank. It will turn on for five seconds, lung forward, and then shut off. It has not been inspected yet. There is a check engine light on and showed up about 2 months ago (same time as when the issue started). 2)The center media screen shut off. This is a risk because the backup camera no longer works as the screen no longer turns on. It has not been inspected yet. There were no warning lamps or messages.
Vehicle stopped working June 21. Car refused to start up. Had it jumped, battery was completely drained. Discovered had no reverse, drive works up to 10-15mph. Drove it short distance to a Ford dealer service center. Discovered they said it's a powertrain issue and they're 3 weeks behind as they have no available mechanic to look at it. Called another dealer and was told the same thing. Had it towed home. Took it to a highly recommended mechanic and they said the powertrain is shot and needs replacing. Discovered it's a well known documented issue as of 2020. I have extended warranty on it but it may be denied because A) one ford dealer who did some work on the car within first few months of purchase "lost" my service records as they claim its not in their system. B) possibly denied because it's a known defect and they'd lose money to replace it. There's no recall on this defect. I wonder why!? This is a well known issue and seriously affects the value of my vehicle if I want to trade it in or sell it since it's all over the place and all mechanics know to "RUN" away from this car. No engine light on until arriving at dealer. No leaks, bluetooth stopped working as well. In early 2020 I did take it to get serviced and complained of shuddering and shaking upon acceleration but was told it's fine and within normal specs. Car left me stranded so they knew since then they've got a problem. Car is currently available for inspection at the garage where I'm expecting it to get fixed.
The contact owns a 2018 Ford Focus. The contact stated while driving at various speeds, the vehicle stalled without warning. The contact stated that upon restarting the vehicle, the vehicle would shake abnormally. The contact stated that several unknown warning lights were illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with the solenoid needing to be replaced. The vehicle was not repaired. The contact related the failure to an unknown recall. The manufacturer was informed of the failure. The contact was informed that the VIN was not under recall. The failure mileage was approximately 50,000.
Fueled the vehicle and drove it later and it stalled. Warning lights came on. It is a 2018 with only 26,000 and we owned it a week. Bought from what we thought was a reputable dealer. Hillyers Ford
- Keizer, OR, USA
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Service engine light indicated evap, very small leak. Reset code and a different code came up for a vacuum in the fuel tank. Unable to effect repairs my self and made an appointment at cardinal Ford dealership. 11400 new halls ferry rd. Stl, 63033. Attached documents detail repair and cost.
Each time I fill the car with gas, even with the tank half full, the car stalls and has trouble starting. I have checked for clogged or cracked fuel lines and there are none. It puts out the code P1450. Replacement of the fuel tank pressure solenoid and it's still having the same problem. I have read that there may be a recall of some sort on the fuel system in these cars.
Head lamp service fault. You lose all power to the headlights and your key fob does not register. Meaning you can just hop in the car with no keys and drive. Also the car turns off while driving
I have a 2018 Ford Focus SE that is less then a year old and it bogs down, acts like its going to stall out and doesn't get the gas mileage it's suppose too. It bogs down when I am driving it and when driving it will spit and sputter like it's going to stall out on me then snaps out of it. Ford keeps telling me that nothing is wrong with it.
The contact owns a 2018 Ford Focus. While the contact was driving, the fuel gauge failed to provide an accurate reading. Occasionally, the vehicle also failed to start. There were no warning indicators illuminated. The vehicle was not taken to a dealer or an independent mechanic for diagnostic testing. The manufacturer was notified of the failures and advised the contact to take the vehicle to a dealer. The contact was also referred to NHTSA. The approximate failure mileage was 14,333.
I was driving normally and the engine shut down with no warning (lights on the instrument panel went off) then came back up. Not long after this, I came across an article that suggested a current recall could be to blame for this but my VIN is not included in this recall. It should be. (date of occurrence is approximate.)
A D V E R T I S E M E N T S
- Bloomington, IL, USA