This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
TCM transmission control module failed and im being told that my year isn't covered under a recall when other models are it left my family stranded untill I could limp my car home
I was on my way home from work when my oil light came on and I began losing acceleration on a busy highway. It wouldn't let me go above 20 mph which was definitely unsafe due to the nature of traffic on the highway. I managed to pull over and get my car towed to the most recent place I had an oil change. After a few days, they stated that the vehicle had sustained a loss of engine oil pressure and that there was a recall for this issue. They also stated to contact Ford and that the vehicle was undriveable. When I checked the open recalls, I confirmed that there was indeed a recall open for this issue concerning the oil pump, however, Ford Motors state that they will not have the parts available until 1st Quarter 2025. This is puts the timeframe on a remedy at roughly 3-7 months, which is unacceptable as this is my only vehicle and the only way I am able to get to work.
Car lost power in the middle of the road, pulled over and it seemed fine when I checked it but as I drove off again the engine fault light came on and it started overheating and said to pull over immediately to not damage the engine. Afterwards, it-??s not able to start at all. It-??s been at the ford dealership ever since awaiting ford to fix the problem, meanwhile I-??m stuck making payments on a car that is undriveable with no idea of when I will be able to drive it again.
Transmission problems. I-??ve almost wrecked a few times from my car stalling in intersections. First it had a delay in shifting where it would stall out before jolting into gear. Now it will not switch gears at all and is not driveable. I-??ve been told that it is probably the TCM malfunctioning, but Ford did not extend the warranty on my test vehicle. They stopped it at 2016 models, claiming that 2017 onward the issue was fixed. Wrong. Countless searches online will tell you countless drivers have issues with their TCM going out. I was almost in a few different wrecks due to this problem(almost being hit in an intersection bc I couldn-??t move) and now my car isn-??t driveable and I cannot afford to replace the TCM right now. I feel scammed by Ford making such a crappy transmission system that is dangerous and unreliable. Problem confirmed by local transmission shop. I received no warnings on dash leading up to these issues.
The check engine light came on, then when I started driving it was a little sticky/ rough. I continued to drive it home and the rpm started going up when not needed. I had a code read done and came back as a P07A3, transmission friction element A stuck on.
The recall that Ford has out on Focus-??s between 2012-2018 is exactly the problems my 2017 ford focus is having, where it stalls constantly and won-??t turn on after. I-??ve tried filing with only premium gas, keeping my tank full and it is still happening. I-??ve had my vehicle towed multiple times. I-??ve had the canister purge valve replaced and am still having issues.
My focus has been having the same problems with the transmission/power train as other focuses that have already been recalled. My car can-??t get out of first gear.
The vehicle has an intermittent problem that causes it to lose power, become unresponsive, and leave the occupants vulnerable to a collision if it becomes necessary to accelerate from cross traffic or to be rear ended due to rapid deceleration. At random intervals usually daily the check engine light will begin to flash and pressing the throttle the driver will find that the vehicle will not accelerate. This condition last typically 30 seconds, during that time the vehicle is essentially coasting along under simple inertia. Then as suddenly as it began the light turns off and the car returns to normal. My vehicle experienced catastrophic failure during one such episode resulting in a thrown rod in cylinder number 3, the vehicle had the engine replaced under warranty at a cost of $12,000. After the car was returned I found that it continued to experience the same problem, returned to the place that installed the engine and they weren't able to repair the problem. Was directed to take to Temecula Ford, they required I allow their technician to drive the vehicle home nightly over 40 miles each direction and after 2 weeks weren't able to supposedly recreate the problem. I picked the car up with nothing to show but extra miles. Immediately the problem once again began, I scanned the ecu and took screen shots and data recordings to provide the dealer. Directed to return the car, they had it another week and despite having the provided information stated they couldn't duplicate the issue. Decided to take it to another local dealership, they had it a week and stated the problem was caused by using NGK spark plugs instead of MotorCraft plugs. I informed them they were installed with the new engine and they required I purchase their spark plugs. I paid $400 for plugs and picked the vehicle up, the problem persisted. I was however given a refund. Still can't use the car, Ford corporation refused to do anything for me.
2017 Ford Focus; CNP valve issues; previous Safety Recall 19S22 was issued in 2019. The dealership where car was purchased performed recall; deformation of tank in Nov 2019. The 2017 Ford Focus never really idled very well even after recall was performed by dealership in 2019, as well as; increased RPM and sluggish at acceleration. Then early June 2023 fuel gauge was reading 44 miles to empty; so stopped to fill gas tank. Turned car off completely had keys in pocket; immediately after filling the gas tank the Ford Focus would not start; eventually able to start vehicle by continuous attempts and then finally punching the gas pedal once car was started kept car running for at least 40 minutes. Performed OBD scan shortly after which gave error code PO456. Recall 19S22 clearly states that a OBD scan of PO456 could very well be a CNP valve issue. Contacted dealership and made appt for 6/20/2023; at which time the dealership stated that recall has already been performed for the 2017 Ford Focus in Nov 2019. Contacted Ford Motor Company; who then stated that they are aware of the CNP issue but since there is no current recall that they are not liable and to contact NHTSA.
Car is now shutting off while driving. It shut off on me 3 times almost causing several accidents. I called a Ford dealership about current recall and was told I would be charged for a diagnostic and have to pay out of pocket
The vehicle kept getting slower and slower was not able to use six gear had a hard time going up hills would lose its power engine light came on when I would get gas the car would not start afterwards went to a dealership on 5/6/20-23 and found out there were three codes that came up one was for a misfire detected on startup another was unable to bleed up fuel tank vacuum and a third was internal controls model sstart stop performance.
I went to pull into traffic and when I pushed on the gas to hurry it just did a jumping stuttering type of thing. I almost got hit, it-??s like it just doesn-??t want to engage right away and I don-??t know if it-??s the clutch or transmission. Hills are also an issue, just jerks and jumps trying to go into a gear. I was told this car would not have the same problem as the previous years but I am very upset and lucky I didn-??t get killed. Thank you my number is [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Good morning this is my ford focus car VIN 1FADP3K2XHL247975 i am in Iraq I checked my car recalls and it has one reacall, But when i went to the ford dealer named Alkasid in iraq locayed in Erbil it says we won't fix it because your car warranty cancelled and what i know is that even after warranty the recall is is still available.
Transmission stopped working at 63,777 miles. I was in a freeway when this occurred. Car had to be towed back home. Repair shop wants $8800 to put in a new transmission. Ford extended the warrantee up to 2016 models but refused to extend the 2017 model.
Shudder upon acceleration due to faulty clutch pack. even when replaced under warranty the faulty clutch presents the same problem. Causes all kinds of UNKNOWN problems when the car fails to accelerate and/or the clutch assembly fails. Problem has been confirmed multiple times by Ford Dealer. Been inspected by the manufacturer- FORD and deemed unsafe and needing immediate repair. No warning lamps, messages, etc. Car will just do that with no warning.
I am requesting an investigation as to the matter at hand; this letter contains all specifics as related to the vehicle and from the time of purchase to now. The vehicle is currently not in operable conditions and it can be identified as a 2017 Ford Focus SE 4 Cylinders 2 2.0L DI DOHC 122 CID. There was a lawsuit for this car prior and there was a judgment rendered for issues with the vehicle, new issues have arisen since the lawsuit. On or about 9/19/2022 however on or about 10/9/2022 Plaintiff began experiencing issues with the car. On or about 10/16/2022 a mechanic diagnosed the car with having issues of P07A3 and P2872 and that labor would be about $600 not including parts. Subsequently, the vehicle is not currently running. If you request more information from me I can send it, however, please redact any sensitive information.
The transmission on this vehicle has failed, due to the computer system, or a small chip part (so I have been told.) I have been told by MUTIPLE mechanics that it is the same Transmission issue that the 2011-2016 Models experienced. I was driving the vehicle when the transmission failed, almost causing me to wreck the vehicle on the interstate.
A D V E R T I S E M E N T S
- Cumberland, MD, USA