This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2017 Ford Focus. The contact stated that while driving at an undisclosed speed, the "Service Engine" warning light illuminated. After refueling, the vehicle would not start until after several attempts, with the contact depressing on the accelerator pedal to start the vehicle. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The contact related the failure to NHTSA Campaign Number: 19V515000 (Fuel System, Gasoline). The failure mileage was approximately 70,000.
The contact owns a 2017 Ford Focus. The contact stated that while operating the vehicle, the engine had experienced rough idling and stalling. On several occasions, the vehicle would not immediately restart. The vehicle was taken to an independent mechanic and a local dealer who both diagnosed that the canister purge valve was faulty and needed to be replaced. The vehicle was not yet repaired. The contact was informed that the vehicle was included in the NHTSA campaign number 19V515000 (Fuel System, Gasoline). The contact indicated that the vehicle had experienced the failure listed in the recall. The manufacturer was not notified of the failure. The approximate failure mileage was 50,000.
The contact's girlfriend owns a 2017 Ford Focus. The contact stated that while his girlfriend was driving at an undisclosed speed, the vehicle would idle and stalled. The fuel gauge was faulty, and the check engine warning light was illuminated. The dealer was made aware of the failure but informed the contact that the VIN was not included in a recall. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the stuck canister purge valve had deformed fuel tank. The vehicle was not repaired. The manufacturer was made aware of the failure but informed the contact that the VIN was not under recall. The contact related the failure to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The failure mileage was approximately 49,500.
The contact owns a 2017 Ford Focus. The contact stated that while driving at various speeds, the check engine warning light illuminated. The vehicle shuddered and hesitated while accelerating. The contact stated that after refueling, the vehicle stalled. The contact would attempt to restart the vehicle 15-20 times and then allowed the vehicle to rev for 2-3 minutes before the vehicle resumed normal operation. The vehicle was taken to an independent mechanic who diagnosed the vehicle and determined that the fuel tank had excessive vacuum pressure. The fuel tank need to be replaced. The vehicle was not repaired. The failure recurred. The contact mentioned NHTSA campaign number: 18V845000 (power train) and 18V735000 (fuel system, gasoline) as possible solutions to the failure however, the VIN was not included. Joe cotton Ford, Inc. (5 w. North ave, carol stream, il 60188, (630) 682-9200) was contacted and informed of the failure. The contact was informed that the VIN was not under recall. The manufacturer was notified of the failure. The failure mileage was approximately 52,800.
The contact owns a 2017 Ford Focus. The contact stated that while driving at various speeds, the vehicle loss motive power and stalled without warning. The vehicle was towed to korf motors Ford (520 E chestnut St, sterling, co 80751, (970) 522-1500) where it was diagnosed and determined that the PCV needed to be replaced. The vehicle was repaired however, the failure recurred. The contact mentioned NHTSA campaign number: 18V735000 (fuel system, gasoline) as a possible solution to the failure, however, the VIN was not included. The manufacturer was notified of the failure and informed the contact that the fuel tank showed no major defects and that the dealer was not obligated to change the fuel tank and the fuel delivery module. The failure mileage was approximately 81,000. Consumer stated no parts were replaced and Ford would not honor the recall.
- Sidney, NE, USA
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The contact owns a 2017 Ford Focus. The contact stated that while moving off from a stopped position, the accelerator pedal was depressed and the vehicle started to jerk. An independent mechanic was contacted and informed of the failure. A dealer was not made aware of the failure. The failure recurred several times. The vehicle was included in NHTSA campaign number: 19V515000 (fuel system, gasoline). The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 40,000.
A D V E R T I S E M E N T S
- Wilmington, NC, USA