This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My 2017 ford focus engine has failed because of the oil system parts in the safety recall 23S64. While I was driving I got the hazard notification and a red oil notification shortly before the engine failed. No accident was caused but the car no longer runs. This happened back in February of this year and it has been 4 months since then. I have lost my job because of no longer being able to drive. I-??m living below my means due to having no vehicle. When I have called them they refuse to give me a rental and only tell me that I need to wait. I need a car for work and they have offered no assistance.
While driving around [XXX] PM on Thursday, [XXX], the Focus Electric displayed a "Stop Safely Now" message and proceeded to cut power going to the electric motor, allowing the car only to coast as if it was in neutral. Luckily no vehicles were around in my lanes, as that easily could've caused an accident. Electric steering, regen braking, and air conditioning were all disabled. I was able to coast it into a nearby FireHouse Subs parking lot, and directly into a parking spot. Had to disconnect the 12 Volt battery for 5 minutes and reconnect to hopefully reset the computers in the car. Still displayed SSN message after reconnection. I let the car sit for another 30 minutes and was able to start it up like nothing happened. Drove it home and read the stored DTCs, which were the following: ===BECM DTC P0AA2:00-08=== Code: P0AA2 - Hybrid/EV Battery Positive Contactor 'A' Stuck Open ===TCM DTC P0AF8:16-08=== Code: P0AF8 - Hybrid/EV Battery System Voltage ===GFM DTC U0111:00-08=== Code: U0111 - Lost Communication With Battery Energy Control Module A It will be going to Thomasville Ford on Wednesday [XXX]. That is the earliest they can accept it. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
After fuel up the vehicle will stall when attempting to start and throw codes: p1450 and p0456. As well as try to stall and slower speeds and stops. After the engine light turns on the fuel gauge seems to have an incorrect reading.
I have a recall on my 2017 ford focus that is for the gas tank deformation, this happens because the Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management system. It jerks, excels and dies when low on or getting gas mostly. Recently it wouldn-??t reverse or go over 15 miles and would limp only, not drivable. Codes say it-??s clutch b stuck engaged. I took it to the ford dealership and they gave me a 8000 repair bill when I told them I mainly wanted the recall fixed on it and I-??d figure out the rest later. They said the recall is not a safety issue and doesn-??t have anything to do with the car having issues or driving at all and they are charging me half of the bill for things related to the recall, claiming it isn-??t part of the recall (canister purge valve, canister vent, fuel injection cleaning, check engine light being on). They said they had to redo my appointment for me over the phone because I didn-??t put it under the recall appointments and they didn-??t include anything about the recall in it. The other half of the bill is them claiming they need to replace the entire clutch.
This year make and models have an recall #19v51500 due to this recall their is a canister purge valve need to be replace. so i buy a vehicle and its has a problem with purge valve and the Ford company refuse it to fix this issue under the recall.
- Glendale, CA, USA
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I was headed back home for thanksgiving, traveling down I20 from Birmingham to Anniston AL, when the oil light suddenly came on, then 2 minutes later a "default Engine-service now" warning appeared. The car immediately started making a loud rattling noise, sputtered and stopped accelerating. I almost got rear-ended and was terrified! I managed to exit the interstate and pulled into a gas station. Checked oil levels, which were fine. Got back on I20 and drove slowly (with hazard lights flashing) back to previous exit, where there was an express oil change. They could not identify the exact problem, but mechanic speculated it was the oil pump since he just fixed another ford vehicle with the same issue. I had my car towed back to Pep Boys in [XXX] (where I live). After inspecting my vehicle, I was informed that the oil pump had completely malfunctioned. The whole thing, including belts and tensioner had to be replaced. I'm still waiting to find out if any further damage was caused to the engine. So far, the bill is up to $4000 and I have been without a vehicle for 6 days. I would like to note that I completed regular oil changes and maintenance on this vehicle. Upon searching online, I have seen many other reports of this same issue on Ford Focus models, yet there has been no recall or action taken by ford and no action taken by the NHTSA. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
On three occasions the engine, on my 2017 Ford Focus, has stalled while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash. The 1st two times (Sept 5th and 29th) it stalled the check engine and battery light came on. When it stalled the 3rd time (Oct 28th) only the check engine light came on. I had repairs done to the car when it stalled the 2nd time but after the repair work was complete the car still stalled. I researched online and Ford had recalled the Ford Focus for intermittent stalling but when I called them and gave them my VIN # they said my car was not on the list, but they suggested I contact you to report the safety issue I am having with my car. I am very, very afraid to drive it, since it puts my safety at risk and my husband and children. My car is our main driving source.
My vehicle has had some trouble turning over recently and my check engine light came on shortly after. I ran a diagnostic and was given the code P1450 and who's symptoms were in line with what my car has experienced. I see that there was a recall for other 2012-2018 Ford Focuses with identical problems with my car also having a 2.0 liter GDI engine and was manufactured in the Michigan Ford plant prior to February 2 2018 (the Ford employee I spoke to confirmed that my Focus was built in January of 2017). My car has yet to stall or fail to turn over completely but the problem is becoming more frequent and I believe that my vehicle is one that should have been part of the recall as I'm experiencing identical problems and my vehicle meets the criteria for other vehicles that were part of the recall.
The recall that Ford has out on Focus-??s between 2012-2018 is exactly the problems my 2017 ford focus is having, where it stalls constantly and won-??t turn on after. I-??ve tried filing with only premium gas, keeping my tank full and it is still happening. I-??ve had my vehicle towed multiple times. I-??ve had the canister purge valve replaced and am still having issues.
I took my vehicle to have the recall repaired they did not fix all the issues with the recall as soon as I picked it up it broke down again. They are now charging me for a diagnostic test that I did not ask for they told me the problem they think it is which is covered by the recall but now they refuse to work on my car. The service manager is rude and unprofessional cussing at me and my husband on the phone. Now I'm stuck with a car that doesn't work and they are refusing to replace parts that are covered under the recall.
Car stutters when accelerating, has very low idle to the point of feeling like stalling, Car has stalled after filling up with fuel. The code that the car is giving is P1450 "Unable to bleed up fuel tank vacuum"
My car does not turn on immediately after filling my gas tank. The entire car stutters and shakes when I accelerate from a stop. My car is running the fault codes P1450 and P0420, so there is excessive vacuum in my fuel tank/EVAP and low catalyst system efficiency due to the problems with the exhaust or fuel system. It is available for inspection upon request. My safety is out at risk because my car could stall while driving and not start up again, leading to a possible crash. It will be confirmed by a dealer tomorrow, and has not been inspected yet. I have a check engine light and running those codes. The problem progressed from stuttering when accelerated to the vehicle not being able to turn on when filled with gas.
Driving 75mph down the frontage road. The car just stopped. No warning no lights just a violent stop. If there were cars behind us or we were on the highway we could be dead right now!! It stopped no lights took us 2 hrs to get the car home with a no service area. It was clicking in the engine. After it was parked for hrs. This is the second time in 7 months this car has had a serious manufacturer problem! It is unsafe and I will never drive it again!!! Bad for having only 63,000 miles on it!! I got it with 52,000 miles and it broke down instantly with a transmission problem. Was in the shop for 4 months and now this. Dangerous
Driving on 2 lane, car suddenly went dead at 60 mph. Able to get off road. Cranked back up. Checked for code and fuel tank had vacuum lock. Checked with ford. There is a recall on that but not my vin number. Took to Ford garage x4 paid eval. Fee of $159 twice to diagnose. No success. They replace fuel door and clutch total bills approx $500. Last failed attempt to fix the problem revealed more trouble... back end was swerving and jerking.. felt out of control. Somehow when the clutch wS changed out the rear shocks and front struts were busted. And No I didn't take it back after that. Why does mt car show recall code is problem yet vin not covered and garage tries to fix everything but the recall prob and makes everything worse. I do not have the money to throw into these "fixes" I an disabled on tight budget. This is a problem that began on the assembly line at time vehicle was manufactured. I bought I n good faith and ended up with a lemon.
2017 Ford Focus; CNP valve issues; previous Safety Recall 19S22 was issued in 2019. The dealership where car was purchased performed recall; deformation of tank in Nov 2019. The 2017 Ford Focus never really idled very well even after recall was performed by dealership in 2019, as well as; increased RPM and sluggish at acceleration. Then early June 2023 fuel gauge was reading 44 miles to empty; so stopped to fill gas tank. Turned car off completely had keys in pocket; immediately after filling the gas tank the Ford Focus would not start; eventually able to start vehicle by continuous attempts and then finally punching the gas pedal once car was started kept car running for at least 40 minutes. Performed OBD scan shortly after which gave error code PO456. Recall 19S22 clearly states that a OBD scan of PO456 could very well be a CNP valve issue. Contacted dealership and made appt for 6/20/2023; at which time the dealership stated that recall has already been performed for the 2017 Ford Focus in Nov 2019. Contacted Ford Motor Company; who then stated that they are aware of the CNP issue but since there is no current recall that they are not liable and to contact NHTSA.
Car is now shutting off while driving. It shut off on me 3 times almost causing several accidents. I called a Ford dealership about current recall and was told I would be charged for a diagnostic and have to pay out of pocket
This regards my 2017 Ford Focus. The car is 6 years old, I am still making payments on it, has a little over 50,000 miles on it, has been maintained by Ford every year since I bought it, and the transmission and extended warranty had just expired about 2 months ago. A few weeks ago, I'm driving down the freeway around 1pm Pacific, traveling about 60mph when the engine seemed to 'seize up', the engine light came ON, the car jerked several times creating a severely dangerous driving hazard as I tried to keep it under control. It slowly began losing speed, so I made my way off the freeway and made my way to the Ford dealer who had been maintaining the car. It felt like the car was going to stall any minute so I'm lucky I got to the dealer. It took them a few days to get back to me, and they then told me the entire engine and 'boost system' needed to be replaced at a cost of approx. $7,000 (probably just to get another defective engine). They tried to work with Ford to get some financial assistance since this is obviously a defective car, but Ford refused.The dealer suggested I call Ford, so I did, and spoke with a rep and a supervisor on May 22, told them their car was defective and my life had been put in danger, and they both told me they wouldn't help in any way. As I write this, the dealer has ordered parts and am awaiting repairs. I will have been without a car for 3 weeks, paying for Lyft and borrowing cars to get to work. I understand there's a class action lawsuit (Barnes et al vs Ford, US District Court of Delaware Case 1:22-cv-00823). Ford should buy my car back.
The 2017 ford focus had a 2nd engine installed by ford dealer in April '21 at 56,000 miles due to engine malfunction and seizing. The same thing happened three weeks ago at only 38,000 miles on the new engine. The car would not accelerate then all of the lights came on and stalled. Can not drive.
The vehicle kept getting slower and slower was not able to use six gear had a hard time going up hills would lose its power engine light came on when I would get gas the car would not start afterwards went to a dealership on 5/6/20-23 and found out there were three codes that came up one was for a misfire detected on startup another was unable to bleed up fuel tank vacuum and a third was internal controls model sstart stop performance.
A D V E R T I S E M E N T S
- Lincoln Park, MI, USA