This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I have a 2017 Focus that the transmission thats sluggish/slipping. I bought the car new and at 13,000 I already had to replace the transmission for a clicking/stalling/slipping. When I bought it in and explained the reason its like they already knew about the issue and the part was on back order. Had to wait about a month before the part got changed. Now at 15,000 the transmission acting up again. The transmission revs high before switching gears. It sluggish when merging onto the highway. Even when needing that little bit extra power going up a hill, it bogs down and I have to move over in lanes make sure no one behind me gets stuck. I'm already thinking about taking my car back in again before my 30,000 mile warranty hits to try and get it replaced once again. The transmission is unreliable and not effective. I wish I didnt buy this car and went with a Nissan or Toyota. But im stuck with this unreliable car.
Ford Focus recall #18S35, NHTSA recall #18V-735 it has been over six ( 6 ) months and still no remedy. I don't understand why my elderly mother should wait this long.
Anytime I try to make any sort of turn in this vehicle, trying to accelerate into the turn I essentially get stalled out even though the gas pedal is engaged and trying to power the vehicle to make the turn. It becomes a dangerous aspect especially when it starts to become busy on a main city street and the car won't accelerate like it's supposed to while trying to make the turn. My vehicle can start to make the turn and then start to stall out as I'm in the middle of the turn, and then it will sit there for a second until there are inbound cars coming and then it'll continue to make the turn after stalling for about 5 seconds. It's become a concern because it now comes down to waiting until the roadway is empty and full to make a safe turn. On top of that, if I'm going anywhere between 8 to 15 miles an hour, my car starts to stutter at low speeds. Not sure exactly what the cases for that, but it has raised some eyebrows and some concerns to myself with that because you never know what's going to happen if it starts to stutter and stalls out completely or disables the vehicle. This is the second hatchback I've purchased through Ford, and it's the first time I've ever had any sort of issues with the vehicle. I just don't want something to happen while I'm driving or trying to make any sort of turns from a main street to a side street install out in the middle of the roadway and possibly get hit from oncoming traffic. Especially going through any sort of school zones when it's clearly marked to go 15 miles an hour or below. I would recommend looking into this issue, because it looks like it has happened very frequently with a few other 2017 Focus's.
Car will not start. Will respond to a jump but will not start after running for awhile again. Then it starts with a bit of hesitation for awhile and then back to needing a jump. When at a stop and accelerating, there is a huge pause before the rpms kick in then it goes all the way to max before calming down to where it should be. Power just doesn't feel right. Also the sync 3 has horrible response and delay most days. Is it related to the power /electrical issue? new owner purchased 2/19.
At unpredictable times, accelerator pressure results only in engine revving. This occurs regardless of current speed, when turning at any speed or when moving forward. The transmission will not engage for several seconds. When it does finally engage, it will do so in a burst of acceleration. These conditions create problems in which routine traffic maneuvers become unsafe.
- Red Hook, NY, USA
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Purchased car new from dealership. At 14,500 miles (approx.) going down freeway car accelerated by itself and would not idle down. When in park, RPM's were between 3000 and 4000 and remained that way. Parked car at dealership, when they checked it, they could not duplicate. Received car back and everything was fine until 29015 miles and same thing happened. Going down freeway, the car accelerated up to 85 mph on its own and would not idle down. When in park, RPM's were between 3000 and 4000 and would not go down. Exited freeway never putting my foot on gas peddle. Was going down 5 lane hwy. At 55 mph with foot on brake constantly. Pulled into parking lot a policeman was standing there. I asked him to come over to look at issue. He thought my foot was on gas. I then opened my door and hung my feet outside of the car. His statement was "'this car is dangerous''. I took video showing RPM's at 3500 and speed odometer at zero. Took car to dealership, dropped off for weekend. When they checked the car on Monday morning they could again not duplicate it. They kept the car for five days, numerous people driving the car but could not duplicate it. They tell me if they cannot duplicate it they cannot do anything about it even though I have the video. I love the car but I take my life in my hands when I drive it and I still owe quite a bit of money on it. What recourse do I have...please help!
Gas pedal/throttle sticking causing vehicle to accelerate when driving. Also, causing vehicle to rev high when at idle and during shifts (past 4000rpm) causing excessive wear on clutch components.
The contact owns a 2017 Ford Focus. After pulling into her office parking lot, the contact shifted the gear into park and turned off the vehicle. Suddenly, the vehicle began to roll forward and struck a stone wall. There were no injuries and a police report was not filed. The vehicle sustained minor damage and did not need to be towed. The vehicle was not taken to a dealer or independent mechanic for diagnostic testing or repairs. The manufacturer was not notified. The failure mileage was 16,000.
Unsafe condition: While driving and accelerating upon shifting the engine will continue to accelerate right to the redline there is no control of the throttle at this point also traveling down the highway I can step in on the cluth and release the throttle and the engine will accelerate or maintain its RPM speed you can shirt to neutrl and coast to the curb and it will maintin the engine speed wherever it decides on again there is no control of the throttle I have been to the Ford dealer twice now 1st time they could not duplicate second time again they could not duplicate they handed me a sheet stating it was normal for the engine RPM to maintain for a few seconds during shift to ease the shifting and matching of transmission speed this is an unsafe condition, when you release the throtte it should close immediatly and RPM should return to base idle. I have been an ase certified master auto and truck technician for 33 years. I have sit down with the service manager and the general sales manager and I dont think Ford Motor Company or the dealer is taking this matter seriously someone is going to get hurt here please help
Stopped at traffic signal, began acceleration and vehicle became sluggish and clunky, revved high and would not shift properly. Shifted in and out of gear with periods of prolonged hesitation. Transmission fault service now warning sound and display. Came to a stop at the next signal and car lurched forward in several jumping motions and was difficult to control before coming to a complete stop. Car has 5900 miles when this occurred. Car towed to dealer where purchased, service "cleared codes, performed adaptive learn and test drive, code P2701-tcm states to remove clutch and inspect for wear" which was not done. Service found vehicle now is "operating as designed" at this time. If code returns tech will remove clutch for further diagnosis. Picked up vehicle and within 20 miles driving same code returned and symptoms were worse than 1st time, now with 5980 miles on vehicle. The vehicle was in motion when these problems occurred and was very dangerous while driving as there was no control over acceleration, shifting or stopping. Vehicle was towed back to the dealership for service at time of writing this description.
A D V E R T I S E M E N T S
- Lewisville, TX, USA