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8.5
pretty bad- Typical Repair Cost:
- No data
- Average Mileage:
- 13,150 miles
- Total Complaints:
- 4 complaints
Most Common Solutions:
- not sure (4 reports)
engine problem
Helpful websites
- No one has added a helpful site for this 2017 Focus problem yet. Be the first!
A D V E R T I S E M E N T S
DONâ€T BUY A FORD! I don’t usually rant on Facebook but I feel like if I don’t put this out there I am doing a disservice to others. In July of 2017 I bought a brand new Ford Focus. After driving it about 20k I noticed it just didn’t have the get up and go it did when I purchased it.
At that time there were no check engine lights on. Fast forward to August of this year. I’ve had my car in the shop now 5 times due to the Service Engine Light going on code P0299 super charger under booster malfunction. When I turned off the car the computer reset itself every time. When I took it to the dealership they told me they couldn’t find anything wrong with it and reset the computer. Dealership said there’s a memo about this and resetting the computer should fix the sensor.
Driving to work two weeks later the Check engine light again comes on and I make another appointment with the dealer. Wait at the dealership for 4 hours only to have them bring me back into the shop and show me the diagnostic reader with no codes & no history of any codes. Sent me on my way.
Another few weeks go by and you guessed it. Check Engine lights on again. So I started taking pictures of the check engine sign every time it went off and stopped by AutoZone to have them run the diagnostic on my car. Armed with my proof I went back to the dealership. This time they ordered a sensor to put in the car. I waited all day & worked at the dealership while they were fixing my car. Was told the car issue was fixed according to the Ford memo regarding this issue. Finally!
Nope! Few weeks later repeat the process again, file a claim with Ford Motor Company. Dealership orders part tells me it’s going to be 2 weeks and gives me a loaner to drive. Dealership puts second sensor in my car and doesn’t bother to call me when my car is ready. Laverne at the Ford company calls me & tells me it’s done. I call the dealership to pick up my car. Have to return the loaner with a full tank of gas or get charged $4.50 a gallon. Gas was $2.29 at the time by the way. Asked when I dropped it off to get oil changed and was charged $65. Get my car back it’s filthy with shop rags in it. On less than a quarter of a tank of gas. The dealership had only driven it 5 miles from when I’d dropped it off.
So the code is now going off again & I am taking it back to the dealership.
When this P0299 code goes off the car protects itself by turning off the super turbo under booster. Which is great for saving the engine in the car but horrible for the occupants. The car will not allow you to speed up with traffic or pull into traffic without the risk of being rear ended or t-boned. It happens at random times. Mostly without warning. And it is now slamming when it is shifting I cannot trade the car in because I am upside down on the loan and Ford will not do a buy back because it’s been past 18 months since I purchased the car so the MO lemon law no longer applies. I can file a complaint with the BBB or get a private attorney & appeal Fords decision but that’s just going to cost me more money.
So to all of you who own Fords & your check engine light goes off after losing power go straight to AutoZone. Take a picture of the engine light & have AutoZone print off the code sheet. You are driving a very dangerous vehicle. Ford is aware someone is going to get hurt very badly if not killed. They have sent a memo to the dealerships, but will not give the consumer a copy of it. Their solution to me is to keep taking it to the dealership until they figure out what is wrong with it. Oh and Ford was kind enough to offer me two of my car payments. Really! It still doesn’t put me in a safe car, in St Louis traffic driving 60 miles back in forth to work!
Moral of the story FORD SUCKS! They don’t care about their customers and if I get hurt in this car my children are going to be very rich. DON’T BUY A FORD! Pass this on to as many Ford owners as you know to help keep them safe. It might just save their lives.
- Valerie P., Saint Peters, MO, US