This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2017 Ford Focus. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the low oil pressure warning light was illuminated. The vehicle was towed to an independent mechanic where it was diagnosed with oil pump failure. The contact was informed that the oil pump needed to be replaced. The vehicle was not repaired. The dealer was made aware of the failure. The contact was informed that the repair was not covered under recall repair or special warranty programs. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 107,000.
Dear NHTSA Recall Division, I am writing to bring to your attention a safety and performance issue related to a potential defect in the EVAP canister purge valve of my 2017 ford focus, which may be linked to the previously issued recall for this component. The EVAP canister purge valve in my vehicle has become stuck in the open position, resulting in the engine burning an excessive amount of fuel. This has led to an overly rich fuel mixture, which has placed significant strain on the vehicle's catalytic converter. As a result, the converter is showing signs of damage, including clogging, rough idle, and potential stalling Given the severity of this issue, I am requesting that the NHTSA investigate the potential consequences of this defect and determine if the damage to the catalytic converter-?"stemming from the malfunctioning purge valve-?"should be addressed through an expanded recall. The defect appears to not only affect engine performance but could also present long-term risks to vehicle safety, including the possibility of unexpected stalling while driving. I respectfully ask for guidance on the appropriate steps to take in order to address this matter, including whether additional recalls or safety measures will be initiated to cover the catalytic converter damage caused by the faulty EVAP canister purge valve. Additionally, I would appreciate any further instructions on how to proceed with obtaining repairs or replacements for the defective parts. Thank you for your attention to this matter. I look forward to your response and assistance in ensuring the safety and performance of affected vehicles.
The contact owns a 2017 Ford Focus. The contact stated while driving approximately 25-35 MPH, the oil pressure warning light illuminated. The contact pulled over and waited for a while before restarting the vehicle. The contact stated that the vehicle failed to accelerate as intended while depressing the accelerator pedal after driving a short distance. The oil pressure warning light illuminated again. The vehicle was towed to dealer where it was diagnosed with oil pump failure. The vehicle was not repaired due to the cost and remained with the dealer. The manufacturer was notified of the failure. The failure mileage was approximately 100,000.
Cruise control fails constantly, has trouble picking up speed going up hills. Can't maintain speed on hills and sloaps. Gave to dealership for two months said it was fine only for them to tell me they had no mechanic. Engine continues to fail and they won't check for new recall for free on my car. My check ending light is currently on, I believe it is the same issue with the other Ford Focus recall.
The contact owns a 2017 Ford Focus. The contact stated while driving at various speeds, an abnormal whining sound was coming from the vehicle and the vehicle hesitated while depressing the accelerator pedal. The contact stated that the -??Service Engine Soon-?? message was displayed on the instrument panel. The contact used a code reader and retrieved information that the failure was related to the ECU (Engine Control Unit). Due to the failure, the vehicle was taken to an independent mechanic on several occasions where the turbo assembly, purge valve, related hoses, and gaskets, engine mount, coolant expansion tank, and various other parts were replaced; however, the failure persisted. The vehicle was not repaired. The manufacturer was notified of the failure, and the contact was informed that there were no recalls on the vehicle. The contact was provided a case number and was referred to the NHTSA Hotline to report the failure. The failure mileage was approximately 43,000.
- Foothill Ranch, CA, USA
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not maintaining oil pressure, my ford is a 2017 1.0l ecoboost motor with a stick shift, i found a recall, Recall Reference Number: 23S64. for this motor but it only covers cars with automatic transmission, mine is a manual transmission, from my research they both have the exact same motor, 98500 ish miles. sitting almost 2 years because it wont hold oil pressure. what is the difference between the 2 motors. and why did you not recall all 1.0l ecoboost motors in this recall.
The contact owns a 2017 Ford Focus. The contact stated that the vehicle failed to reverse as needed. The check engine warning light was illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 18V845000 (Power Train); however, the VIN was not included. The vehicle was taken to an independent mechanic who determined that the failure was due to the clutch failure. The local dealer was contacted, and diagnostic test was suggested. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 100,000.
I purchased a 2017 Ford Focus from a car dealership called lion cars on 4201 West Colonial Drive in Orlando Florida the car has a major major electrical issue I was at an intersection and the car went completely dead and turned off and it locked me inside the car I couldn't get out of the car the windows would not roll down the doors were not unlocked and the car started smoking finally I got out then 3 days later I turned around and try to get in the car and the car also locked me in out of the car where I couldn't use my key fob nothing on the car works I did a report on it I found out that the car had been in two major crashes and both reports stated severe damage and when you drive down the road it pulls to the left I brought this attentia attention of lying car dealership they said that they would fix the car or they will replace the car and they never did so now I am without a car I am without my money back and I am without replacement car
My check engine light came on. I stopped at Auto Zone and had the check engine light read. The code came back as P1450 (Canister Purge Valve). Upon checking the Ford Website to run my VIN for recalls, nothing came back for my vehicle. I checked NHTSA and learned there have been 6 recalls, and 2 of those 6 seem to fit the issue I am having. However, since my VIN was not identified as one of the affect VINs, I am not able to take advantage of either recall, Ford's number for this recall is 18S32 and 19S22.
I haven't had the problem yet with the oil pump drive belt tensioner failing but would just like to say that Ford should be forced to buy back the effected vehicles with the 1.0 Ecoboost engine. As the owner of a 2017 Focus I'm stuck with a virtually worthless car that I'm afraid to drive or put my family in. Ford has had more that one year to date to come up with parts to fix this and still nothing. It's outrageous that owners are stuck with these vehicles. Ford's current update on the recall says to drive it and if it fails they'll replace the engine. What if it fails on the interstate doing 70 mph? Oh and the replacement engine still has the defective parts in it so it's a temporary repair.
The contact owns a 2017 Ford Focus. The contact stated while the vehicle was at the dealer for diagnostic testing, the vehicle was diagnosed with a failed engine. The contact was informed that metal shavings were found in the brake booster assembly. The contact stated that the failure started with the engine fault service engine now warning light illuminating. The vehicle was taken to the dealer and the contact was informed that the vehicle needed a software update. The software update was performed, however, the failure reoccurred. The vehicle was taken back to the dealer where the vehicle was diagnosed with a failed brake plug. The contact was informed that the brake plug needed to be replaced. The contact was informed that the parts were in backorder. The vehicle was repaired. The failure reoccurred. The vehicle was taken back to the dealer where it was diagnosed with a failed brake booster assembly. The contact was informed that the brake booster assembly needed to be replaced. The brake booster assembly was replaced. The vehicle was repaired. The failure reoccurred, and the vehicle was taken back to the dealer where it was diagnosed with a failed engine. In addition, the contact was informed that metal shavings were found inside the brake booster assembly. The vehicle was not repaired. The contact was informed that the failure was a known failure with the year make and model vehicle. The manufacturer was made aware of the failure. The failure mileage was approximately 62,000
The vehicle shutters and has stalled while trying to cross an intersection, almost causing an accident while my children were in the car. It will shutter at take off from a complete stop and will randomly change gears while driving at a constant speed on a level road. When it stalls the wheel locks up as well preventing you from steering off the road and to safety
I was on my way home from work when my oil light came on and I began losing acceleration on a busy highway. It wouldn't let me go above 20 mph which was definitely unsafe due to the nature of traffic on the highway. I managed to pull over and get my car towed to the most recent place I had an oil change. After a few days, they stated that the vehicle had sustained a loss of engine oil pressure and that there was a recall for this issue. They also stated to contact Ford and that the vehicle was undriveable. When I checked the open recalls, I confirmed that there was indeed a recall open for this issue concerning the oil pump, however, Ford Motors state that they will not have the parts available until 1st Quarter 2025. This is puts the timeframe on a remedy at roughly 3-7 months, which is unacceptable as this is my only vehicle and the only way I am able to get to work.
Vehicle has low oil pressure, loss of power and disintegrating oil pump belt. There is a recall on this type of vehicle (23S64) but for automatic transmission only. This vehicle is a standard transmission but with all the same issues. The car has been serviced by an independent service tech. Oil pressure sensor, vacuum pump valve and purge valve have been replaced. The check engine light is on and also when car experiences power loss there is a warning that flashes that says "Engine Fault Service Now"
car is shaking and wanting to drive less and less lately its not moving faster then 20 mph. I have no other way to work and I'm sure this will cause an accident soon.
The contact owns a 2017 Ford Focus. The contact stated that since purchasing the vehicle, the check engine light had remained on the instrument panel. The vehicle was taken to a dealer where the vehicle was diagnosed with a defective engine hose. The contact was unable to repair the vehicle. Since the initial failure, the contact stated the engine Auto Stop/Start feature had failed to operate as needed and the engine failed to start as designed while at a stop light. In addition, the contact stated that the vehicle was jerking upon depression of the accelerator pedal. There was an abnormal knocking sound coming from the engine. The vehicle had been towed to several dealers where multiple repairs were performed; however, the failure returned after each repair. The vehicle was eventually diagnosed with engine failure and the contact was given an estimate for the repair. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The failure mileage was approximately 200.
My car, which has just over 70,000 miles on it, has a malfunctioning transmission, often stalling, revving, failing to shift gears or reverse, and other issues, putting me and my passengers in potentially dangerous situations. I have taken my car to the mechanic twice and after replacing the clutches, the clutch motors, and the TCM, the problem has only worsened and he-??s verified that the problem lies in the transmission itself.
The contact owns a 2017 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle shut off. The contact stated that the check engine and oil pressure warning lights illuminated. The vehicle was not drivable and was towed to a dealer to be diagnosed. The contact was informed that the spark plugs needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The manufacturer was not notified of the failure. The failure mileage was unknown.
A D V E R T I S E M E N T S
- St. Johns, MI, USA