This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I've had continuous issues with the DPS6 in my 2017 Focus that is consistent with that from previous model years, which Ford claims has been resolved. It has NOT been resolved. At 62,000 miles, the original transmission blew and had to be replaced in 2021. In spring of 2023, issues with the faulty TCM continually propped up and has been a considerable financial burden, as I've replaced components of the DPS6 to no avail and spent a considerable amount of money trying to resolve the issue. Shifting is challenging, the vehicle does not always turn on consistently and the transmission will occasionally kick into neutral and skip gears. I've replaced the actuators and the "lifetime" A/T fluid (which also should be investigated), and purchased a new TCM, which has been an even bigger arduous expense to get programmed and replaced. Overall, this has just been a huge financial burden and has cost me far more than the vehicle is currently worth. I'm displeased that NHTSA has not yet gotten involved and held Ford accountable for their poor craftsmanship. The TCM issue began in mid-April 2023, starting with skipping gears and jerking of the car. No accident occurred from this, but the car is a hazard to drive, but I rarely have any alternative as it is my daily driver that I pay a lot of money to be stuck with.
The contact owns a 2017 Ford Focus. The contact stated while driving 55 MPH, the vehicle suddenly lost motive power. The contact was able to continue driving to her destination. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic to be diagnosed. The vehicle was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA hotline for assistance. The failure mileage was unknown.
My vehicle has had some trouble turning over recently and my check engine light came on shortly after. I ran a diagnostic and was given the code P1450 and who's symptoms were in line with what my car has experienced. I see that there was a recall for other 2012-2018 Ford Focuses with identical problems with my car also having a 2.0 liter GDI engine and was manufactured in the Michigan Ford plant prior to February 2 2018 (the Ford employee I spoke to confirmed that my Focus was built in January of 2017). My car has yet to stall or fail to turn over completely but the problem is becoming more frequent and I believe that my vehicle is one that should have been part of the recall as I'm experiencing identical problems and my vehicle meets the criteria for other vehicles that were part of the recall.
The contact owns a 2017 Ford Focus. The contact stated while driving approximately 65 MPH, the check engine and transmission warning lights illuminated. The contact stated that there was a warning to pull over due to the engine overheating. The contact pulled over and turned off the vehicle and waited for approximately 20 minutes before restarting the vehicle. The contact began driving on the highway and the transmission warning light illuminated and the vehicle lost forward momentum. The contact pulled off the highway and drove the vehicle to an independent mechanic. The contact was informed that the vehicle needed to be diagnosed by the dealer or a transmission specialist. The contact stated that while driving to the transmission specialist, the vehicle stalled and had to be towed to the transmission specialist. The transmission specialist referred the contact to the dealer due to the transmission failure. The contact was advised by the transmission specialist that there was a recall related to the failure, NHTSA Campaign Number: 18V845000 (Power Train). The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was 86,777.
The contact owns a 2017 Ford Focus. The contact stated that while attempting to shift the vehicle into gear, the transmission erroneously shifted into neutral instead. The transmission fault message was displayed. While the vehicle was idling, the vehicle occasionally lunged forward. The vehicle was taken to the dealer and the clutch was replaced twice; however, the failure persisted. The manufacturer was made aware of the failure and confirmed the vehicle was not covered under recall or warranty. The approximate failure mileage was 102,000.
- Dallas, GA, USA
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The contact has a 2017 Ford Focus. The contact stated while driving at an undisclosed speed, the gear shifter was inoperable. The contact stated that while depressing the accelerator pedal, the vehicle failed to respond. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the transmission clutch had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 45,900.
Transmission lurches when stopped. Jerks hard enough to move forward. When accelerating, car slips and vibrates. Loses power posing a saftey hazard that is unsafe to drive car. Dealership confirmed its the Transmission dry plates on the DSG automatic transmission. Several times when I been at a red light with a car infront of me, I went to apply gas and the car revs then rapidly engages sometimes. I am paying 4,100 to replace a problem that has existed and been told it's normal bt the dealership. Only 38,712 miles on the car and its out of warranty according to Ford. Currently at the dealership now.
My focus has been having the same problems with the transmission/power train as other focuses that have already been recalled. My car can-??t get out of first gear.
The car slips going from 1st to 2nd gear when at a complete stop. It is the automatic transmission, and acts as if the car will stall. I just purchased it from an individual, who had stated that is how it has been. I feel this is not normal, and after reading reviews, there has been may issues with this transmission. A lot of reviews have shown people getting the problem fixed, only to experience the same issue 20,000 miles later. It does feel dangerous as I'm completely stopped and start to move and the car wants to jerk, and slip into gear really slow. My model is the 2017 Ford Focus SE with the automatic 6 speed transmission. It is a regular occurrence, and I regret not doing a better job at reviewing this prior. I had a 2009 Ford Focus I had just sold with 219,000 miles on it without any motor or transmission issues. This car has 106,000 miles on it and way it sounds been doing this for a while. Just wondering what to expect, I don't have a check engine light on as of yet.
In may of 2022, while driving at highway speed (approximately 65 MPH) my engine stopped working overheated and I almost crashed attempting to get off the highway. The vehicle mileage was just over 40,000 miles. The reason was vehicle oil pump stopped working due to pieces of debris from engine rubber drive chain clogged engine oil filter. This has occurred over and over on the 1.6 liter eco boost engine. Engine was replaced under warranty and I was given a 12 month 12,000 mile warranty on replaced engine. During the time of the warranty I on numerous occasions dealt with overheating issues as coolant level was constantly low. On one occasion engine stopped working and steam bellowed out almost again causing a crash at highway speed. Engine was diagnosed in 7/2023 by local Ford dealership of engine block grooves allowing coolant to leak into cylinders which led to catastrophic engine failure. My vehicle now has just over 50,000 miles and Ford states that since I am over my 60 month power train warranty they will do nothing to cover costs on a 3rd engine replace. That is 2 separate instances where engine completely failed and stopped while driving at highway speeds and at least 2 times where engine overheating nearly caused the vehicle to become overheated to the point of causing a fire.
The contact owns a 2017 Ford Focus. The contact stated that while at a complete stop, the vehicle jerked while shifting from first to second gear with the RPM at 3,000. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 53,000.
The contact owns a 2017 Ford Focus. The contact stated that the vehicle would not immediately start. The contact stated that after starting the vehicle, there was a loud revving sound while attempting to accelerate. The contact stated that the vehicle would not properly accelerate while depressing the accelerator pedal. The contact stated that while driving the message "Transmission Overheated - Pull Over" was displayed, and the vehicle rolled backwards while on an incline. The vehicle was taken to the local dealer, but the cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 75,460.
Vehicle stutters while accelerating, constant issue. Recently will not go in reverse problem code showing Clutch B stuck engaged. Trans overheating and rev while accelerating. Told needs new TCM computer. Owned a 2013 Ford Fiesta and this is the same issue, but told it is out of warranty and not covered.
The contact owns a 2017 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle lost automotive power, with the transmission slipping. After restarting the vehicle, the vehicle seemed to return to normal functionality; however, the failure recurred and became a regular occurrence. The check engine warning light was illuminated. The vehicle was taken to the dealer, who was unable to determine the cause of the failure. The vehicle was not repaired. The contact researched and related the failure to Customer Satisfaction Program: 14M02 (Power Train) however, the VIN was not included. The manufacturer was notified of the failure but was unable to provide any assistance. The failure mileage was 81,058.
Driving and car no longer would accelerate, this could have been very dangerous had I been traveling on a fast paced road/highway and even more concerning with my child in the car. oil pressure light and check engine light came on simultaneously when this issue happened. Car was immediately turned off in hopes of not damaging the engine. There was no warning of any type of issue with the car. Has been running fine for almost 6 years, until this. 2017 Ford Focus Ecoboost SE Approx 59,000 miles.
The contact owns a 2017 Ford Focus. The contact stated while driving approximately 30 - 40 MPH and depressing the accelerator pedal, the vehicle accelerated sluggishly. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that the transmission control module (TCM) needed to be replaced. The vehicle was repaired; however, while leaving the dealer, the failure recurred. The dealer informed the contact that the clutch needed to be replaced. The vehicle was not repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 18V169000 (Power Train), however, the VIN was not included. The manufacturer was informed of the failure. The failure mileage was 90,123.
On MANY multiple occasions the vehicle has undergone a transmission/clutch failure. The worst of which was when passing a vehicle on a busy section of interstate and the car effectively put itself in neutral, unable to accelerate, at which point the vehicle behind us had to swerve to not collide with us or cause an accident. After the third time bringing it back to the dealership for repairs, I looked into it. We have only been able to drive this car LITERALLY HALF of the time we-??ve owned it, and poured thousands in repairs for obvious and negligent manufacturing defects that YOU KNOW ABOUT. This is a well known issue, and FAR FAR beyond the reasonable requirements for a recall. I am stuck with this vehicle and am mounting debt because I cannot afford another car. The NHTSA has outright failed in its duties to protect people from Fords clear fraud and negligence. I-??m unsure if it-??s political pressure to not oust them, or because you-??re corrupt. Either way, I-??ve decided to mount a campaign to bring light to this issue, and your complete lack of response. Ford is at fault for fraud and endangerment. YOU are at fault for willfully ignoring an issue that has, ON THOUSANDS OF WELL DOCUMENTED OCCASIONS, caused real financial and/or physical harm. Which is literally the exact opposite of your institution-??s purpose. I will not be including the paperwork or screenshots of our (currently) 10+ shop visits and bills, because you already have thousands (if not literal millions) of examples. You make me a sick as Ford. Shame on you.
Engine rpm-??s race wildly when auto trans shifts from 1 to 2 and 3 to 4. Vehicle suddenly will no longer go in Reverse. Dealer says there are no applicable programs affecting my vehicle despite same problems reported on 2012 - 2016 models. Independent transmission shops refuse to attempt repairs on all models of Focus due to widespread knowledge of defective transmission design. I see no reason why my vehicle is excluded! I am told 4-5 month wait to be seen for dealer service.
A D V E R T I S E M E N T S
- Winooski, VT, USA