CarComplaints.com Notes: The 2016 Ford Focus & its "Powershift" transmission has a defect trend where the car shudders when accelerating, especially when starting uphill.
Most owners have reported their Ford Focus remains driveable while the vehicle is still at low mileage, but the shuddering is annoying & unpleasant & may reduce the resale value of the vehicle.
However, owners of higher-mileage vehicles from earlier 3rd generation Focus model years report transmission failure & a host of other major & expensive transmission-related problems. Potential buyers beware.
10.0
really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
30,997 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My car runs well but after driving my car in motion it begins shaking and then it turns off. I cranked my car again and it runs good in a street but it keeps doing the same thin all over again.
2016 Ford Focus SE. Vehicle hesitation, stalling. Check engine light on for P2196 and P1450. VIN number does not show in safety recall. Checked by Ford dealer.L 18S32-S1/ Ford reference # 19S22. Pertaining to large recall for software update and canister purge valve.
Day 1: gas meter is showing I have 1/4 gas left in car then all of sudden car shuts off, I go and put gas in and then when I start it up it started up rough then shut off. I go to turn it on again cranks for a few seconds and then it started. Felt like gas tank was actually empty and struggled to put fuel through gas lines. Day 2: 3 days later I have a little more than a 1/4 tank of gas as I am driving the gas meter started to go up to 3/4 of gas. That is strange. And car is sputtering like if it had no gas.
My 2016 Ford Focus was serviced for fuel system recall 18S32 on July 12,2019. A code was reprogrammed. This did not fix the problem of the engine sporadically stalling and it still poses a safety risk. Returned to Ford dealership on 09/03/2019. Car was still stalling and "check engine light" was on. The check engine light coming on after the powertrain control module had been reprogrammed is a direct indication fuel tank is damaged -Ford recall 19S22, with a fuel tank deformity which needs to be replaced to correct the safety issue. Ford dealership power Ford in albuquerque, nm refused to do the cpv replacement, carbon canister replacement, fuel delivery module and fuel tank replacement as recall 19S22 clearly states is the responsibility of Ford Motor Company to due because of serious safety concerns.multiple online consumer reports state this that if it is serviced for the recall and then check engine light comes on it is a direct indication it needs to be fixed by Ford Motor Company because of faulty manufacturing- which damages the gas tank(fuel tank deformity. It is their obligation to fix the vehicle before an accident does happen. Passengers in the car daily are a 10 month old and 2 year old, who could be gravely injured because of the car stalling-especially on the busy freeway the car travels everyday..
- Farmington, NM, USA
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Sever shuddering when shifting, especially from 1st to 2nd gear; pre-shifting at low RPM's and slipping gears; stalling and near-stalling when attempting to accelerate or when on an incline; back seats come unlocked and fly forward when you brake hard- contrarily the front seats fly back when accelerating. Ford demands payment for estimate/diagnostic even though they are well aware of the problems with this line of vehicle. Extended warranty was offered, at a significant charge- should be free!!!. these problems have been ongoing since I initially purchased the vehicle.
Car stalled while driving. There is a current recall for valve issues but does not cover my vehicle. Tank was less than half full, no engine malfunction light, but it appears not to be working.
Car has stalled twice. Once while at a stop. Once while driving. The latter while my tank was less than half full. There is a vacuum/valve issue that Ford has recalled Focus vehicles on, but not my vehicle specifically.
The vehicle stalled during a left turn into the right lane of oncoming traffic and was hit as a result. The vehicle was declared a total loss. The vehicle had been taken to Ford previously due to concerns of stalling/sluggish acceleration at which time the dealer disclosed an issue was known that was most likely the cause. The dealership kept the car and performed repairs. The acceleration seemed a little better but still not right based on decades of driving experience. I think the cpv issue (18S32/18V-735) may have caused the car to stall and be hit when it would not have been hit otherwise.
The update was done on the PCM due to vehicle not starting and fuel gage saying empty when I knew it had more than half tank. Now it is doing the same thing only worse. It worries me that this has cause my ignition to go bad as well due to this recall.
The contact owns a 2016 Ford Focus. The contact received notification of NHTSA campaign number: 18V735000 (fuel system, gasoline). The contact called kalispell Ford at 406-755-3673 (located at 2000 rose crossing, kalispell, mt 59901) and was informed that the parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact stated that the vehicle tended to stall while at a stop, but would restart each time. There was no warning indicator illuminated. The vehicle was not diagnosed or repaired. The failure mileage was approximately 8,000. VIN tool confirms parts not available.
The contact owns a 2016 Ford Focus. The contact took the vehicle to hall Ford elizabeth city (1310 N road St, elizabeth city, nc 27909, (877) 475-0723) for routine maintenance. The contact was informed of an unknown recall regarding the evap purge valve. The dealer reprogrammed the computer system in January of 2019, but the recall was not remedied. The manufacturer initially denied the claim and was investigating to see if they could assist with the repair costs. The contact also stated that the check engine indicator illuminated and the vehicle shut off while being driven. Also, after refilling the fuel tank, it took four or five times to restart the vehicle. The failure mileage was 80,000.
The contact owns a 2016 Ford Focus. The contact received a recall notice for NHTSA campaign number: 18V735000 (fuel system, gasoline). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer and manufacturer were not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2016 Ford Focus. The contact stated that the engine failed to start and the power steering assist warning indicator illuminated. The vehicle was included in NHTSA campaign number: 18V735000 (fuel system, gasoline); however, it was unknown if the failure was related to the recall. The manufacturer and dealer were not notified. The vehicle was not diagnosed or repaired. The failure mileage was 35,000.
I have a 2016 Ford Focus and had nothing but problems with it since day one I've had the car at dealership several times for the wipers first they said can't find anything wrong next they said they adjusted the wipers then they said they changed the motor. It still stops in my view whenever it rains I told them it's still happening and I was told to change the wipers. I'm no I should not have to with a new car. One morning I get into the car and had frost on the inside of my windshield I turned the defrost on and watch my windshield crack brought to Ford and they said something hit it like a rock I explained what happened but wouldn't acknowledge that there was a defect I told them that if the windshield had a solid seal I would not get frost on the inside they brushed me off. And now my car doesn't start right away and I called customer service and all they said was nothing they can do about it. I'm so frustrated with this car since day one no one at Ford will help me. There are other problems like the interior lights keep going out. I'm so tired of wasting my time bringing the car to the dealership being made to feel like an idiot. Ford says they pride themselves on customer service but I yet to see it as every time they treat me like I'm making things up. I want my car in safe driving condition. Is that to much to ask for!!!!it shouldn't be but that's how for makes me feel..,I showed videos of windshield wipers also but I'm crazy
Was driving to work when my car cut off on me in the middle of the street.I had at least 20 miles to empty at least that's what my car said. I had it pushed it to the gas station and put 10 dollars in it it crunk up but it said 0 miles to empty I put another 5 totaling 15 before it registered after I turned the car off to see if it would reset. When it first cut off and I tried to put it in neutral it would not go in neutral. I turned it to on and pushed the brake and it wouldn't do anything for about 5 minutes it has cut off on me once before while I was headed to the gas station and even then it said 12 miles to empty and I was less than 2 from the gas station.
Vehicle stalled in the middle of highway. Vehicle stall after gas in put intontank. Check engine light comes on and purge valve or vacuumed leak noted. Vehicle randomly shuts off and or loses power. Our car was almost hit while it stalled turning at an intersection. The transmission shutters and doesn't shift. The transmission when in drive goes in reverse and when in reverse the transmission goes in drive.
Car stalled on a Sunday while driving 70 mph on the highway. Had to have it towed at my own expense over 80 miles to my home. The next day attempted to drive it to dealership when it stalled again while at 40mph. Had samaritan assistance to push it out of the road and had to push it to the nearest lot in the rain as the street had no shoulder. That lot happened to house a repair shop. Repair shop determined issue was under warranty and called Ford to confirm however Ford denied. When I called and spoke to a different service rep was told the issue is actually under recall (but also warranty) but only Ford can provide recall remedy without incurring charges so I could bring it to Ford to have it completed. So I towed the Focus to the dealership at my own expense. I was informed diagnostics would be performed in approximately 2 weeks. When I inquired about a loaner vehicle was given 1800 number to Ford care. I called 3 other Ford dealerships to ask their waiting period for diagnostics and found one that stated by the end of the week (today is Tuesday). I ultimately had my vehicle towed to that location. Once off the shuttle and back home, I contacted Ford care and was referred back to the dealership regarding a loaner vehicle and even reimbursement for the tow charges I incurred. I am without a vehicle until repairs can be completed with 3 tow charges on my bank account.
The transmission of this vehicle has had a consistent problem of being erratic and requires constant very particular pressure on the gas pedal to avoid shuddering and shaking when accelerating which when it happens makes the car very difficult to safely control in any type of traffic since other drivers do not anticipate the lurching and staggering from the car unless they happen to note the Ford emblem and are aware of the safety problems facing all Focus drivers of the affected models. I have found the issues manageable by assertive manipulation of the gas pedal during acceleration and gentle and gradual application of the brakes when possible to offset the dangerously inconsistent acceleration and the tendency for car to misshift when slowing down. I'm absolutely appalled to discover that this is not an isolated situation but is typical of most if not all 2012-2016 it is inconceivable to me that Ford was aware of this life threatening malfunction in their products and instead of solving or addressing it sold cars to unsuspecting public on the basis of the their good name and reputation as a quality american manufacturer. I also had to have the car serviced at hertich Ford of milford Delaware for a separate issue involving fuel system sensors which caused the fuel gage to be inaccurate and caused my vehicle to stall several times due to a vacuum created in the gas tank, which was fixed by the recall work but again caused a potentially dangerous situation for myself and passengers. Apparently there is another recall for the fuel system error which I have not been able to schedule as yet. To whom it may concern and anyone reading this do yourself a favor and buy Chevrolet or Toyota two brands I can highly recommend. Thanks
A D V E R T I S E M E N T S
- Thomasville, NC, USA