CarComplaints.com Notes: The 2016 Ford Focus & its "Powershift" transmission has a defect trend where the car shudders when accelerating, especially when starting uphill.
Most owners have reported their Ford Focus remains driveable while the vehicle is still at low mileage, but the shuddering is annoying & unpleasant & may reduce the resale value of the vehicle.
However, owners of higher-mileage vehicles from earlier 3rd generation Focus model years report transmission failure & a host of other major & expensive transmission-related problems. Potential buyers beware.
10.0
really awful
Crashes / Fires:
6 / 1
Injuries / Deaths:
4 / 0
Average Mileage:
34,572 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2016 Ford Focus. While the vehicle was at a complete stop, the engine stalled without warning when pressure was applied to the accelerator pedal. The dealer and manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was 46,000.
Canister purge valve, engine stall recall. I have been having this issue since I recieved the car febuary 2017. The issues was when I would step on the gas to drive, it would stall slowly the speed from its original speed and can feel a pull and push from the car trying to speed up even when I step on the gas pedal; the car moves slow, its like its trying to go up a hill with effort but tireless when its not even going up a hill. Its makes a loud clank noise when it tries to speed up. It doesnt feel smooth when driving. I had call the manufacturer Ford since January 2019. They ask for my date of birth to supposely look for me in the system and make me wait for 12 minutes, then they hang up the call. I made an appointment at Ford January 2019, they canceled it the day before. I recalled Ford July 2019, they hang up on me again.
The contact owns a 2016 Ford Focus. While driving 35 mph, the vehicle hesitated with force and the check engine indicator illuminated. The contact also stated that she had to refuel the vehicle more than usual. The contact pulled over, turned off and restarted the vehicle, and was able to drive home. The contact called auffenberg Ford (1312 N keller dr, effingham, il 62401, (217) 342-3929) and was informed that the VIN was not included in a recall; therefore, the contact would have to pay for the repairs. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 45,061.
My car has severe hesitation when starting from a stop and or low speed. It has also stalled on two different occasions when pulling into a parking lot
Received a recall notice in December of 2018 for the engine, and it states in my letter that I do not need to do anything, except wait for a call/letter from my dealer saying they have the parts. Since it is going on 7 months, and I know someone else who has this car who got his fixed in February, I can only assume my dealer has decided to not service my safety recall, since they are probably upset from trying to take money from me in the past and getting reported to the better business bureau. I'd like an appointment to get my car serviced, and I would like it to not be at townsend Ford. There is a location in ayer I can get to. This is 7 months now that my engine recall has been ignored, and it states in the letter I do not have to take any action, yet here I am. Good looks townsend Ford.
- Leominster, MA, USA
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Purchased vehicle in Aug 2018. Vehicle has stall on me 4 times since I had it also, went to the Ford homestead dealer for recall issues but car seem to still stall. Ended up taking the vehicle on 05/17/19 for an oil change and diagnostic due to the check engine came on and vehicle was taken to pep boys and was there all weekend. Now I thought the repair was fixed and the was returned to me on 05/19/19 which the check engine light came back on. So now the care continue to stall.
The contact owned a 2016 Ford Focus. While driving low speeds, the vehicle stalled and caused a front end collision with another vehicle. There were no warning indicators illuminated. The air bags deployed. The contact suffered injuries and received medical attention. A police report was filed. The dealer was not contacted. The vehicle was totaled and towed to the insurance company lot. The manufacturer was notified. The failure mileage was 35,654.
Well we bought this 2016 Ford Focus SE and the transmission will not shift right and their a lot of people having the same trouble and it can not be fix.we pay a lot of money for this car and they should buy it back.their is all kind of law suite on this matter they should take care of this problem for us.
On November 4, 2018- while making a left-hand turn, the 2016 Ford Focus I was driving stalled out on the main road. On January 4, 2019 I filled out a complaint online with the NHTSA-( have been given a lot of problems) at first I was told that the complaint was lost because of a computer error, then I have been given a hard time every time I call up and ask about it.
I was notified that my car has been recalled. I waited a few months for the dealership to call me to let me know when I can bring my car in. I decided to take it upon myself to reach out to them and was told to bring it in. That being said, I had rescheduled my appointment several times (because life happens). I reached out again to reschedule and did not recieve a response. I reached out the lhm customer service, they said someone will be contacting me but never did. I feel like I am being ignored, and I want this car fixed or out of my lease. My car vibrates since I bought it, and now it kind of shakes when I do a turn.
My check engine came on and now my car lost all power and every time I put my foot on the gas it acts like it's about to stall out I'm worried for my safety because this is just the first day and my vehicle is already acting up I called my dealership no answer I'm very upset if I die because of you're company and dealership failure better believe my family will sue especially since I've tried to contact my dealer multiple times
The contact owns a 2016 Ford Focus. The contact took the vehicle to sam galloway Ford Lincoln (1800 boy scout dr, fort myers, fl 33907, (888) 699-0916) due to engine failure. The dealer refused to repair the vehicle because it was nine miles over the warranty coverage mileage limit. The dealer suggested a complete replacement of the engine at the contact's expense. The manufacturer was not contacted. An independent mechanic replaced the engine, which only lasted one week. The mechanic replaced the engine with another one, which lasted several months before failing again. The contact stated that the vehicle was currently stranded in another state. The failure mileage was unknown.
As I was on my way to work driving on the freeway going 67mph on cruise control I was in the 2nd lane in from the right. I felt something bumpy underneath my feet and as I lowered my radio I heard a scraping sound and then it felt like something went underneath my tires and I heard when it pulled and broke the front grill made me swerve thank god no accident. As I was pulling to the right it felt like I was dragging the panel and parts of my bumper. Sure enough the underneath panel came off and that's what created the whole body damage.
I bought this 1996 Ford Focus SE a year ago and the transmmison slips on cold morning and than it slips all the time now and it only has 60000 miles on
The contact owns a 2016 Ford Focus. While driving various speeds, the vehicle stalled and the check engine warning indicator illuminated. The driver coasted the vehicle to the side of the road and powered off the engine. The vehicle was restarted and was able to drive normally. The driver drove the vehicle home. The following day, the vehicle was taken to Santa Fe Ford (located at 16330 nw us hwy 441, alachua, fl 32615, (866) 371-2255) where it was diagnosed that the purge valve needed to be replaced. The vehicle was not repaired. The contact stated that the vehicle was previously taken to rountree moore Ford (located at 2588 w us hwy 90, lake city, fl 32055, (386) 269-9093) regarding NHTSA campaign number: 18V735000 (fuel system, gasoline). The dealer stated that a faulty code was not found and no further action was needed. The manufacturer was notified of the failure and informed the contact that the VIN was no longer included in the recall. No further assistance was offered. The approximate failure mileage was 27,965.
More than 3 months ago I received initial notification of the following recall by mail: NHTSA recall number: 18V735 recall date: October 22, 2018 manufacturer recall number: 18S32. I have yet to receive a follow up with a remedy for this issue, and I feel like I've waited long enough. Especially being that this is an engine vehicle, I don't feel safe driving my vehicle, although I have to in order to get back and forth from work. Nothing specific has happened to my vehicle yet, I am simply just unhappy that there is still no fix for this issue, which I've been told I am within my rights to do. Thank you.
I purchase a 2016 Ford Focus today and there's one open recall on my vehicle. The takata recall and I would like for this issue to be fixed because it sounds dangerous from the research I did on the recall. Plus I have my 1st car wreck a couple months ago and my car was totaled out. I want to be safe behind the wheel and I have a little boy; who will be a passenger in the vehicle I don't want my car to stop in the middle of the street and cause a accident and my son get hurt. Please contact me at: [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
Inaccurate fuel gauge. First issue - my car would be reading that I had (example) 15 miles until empty and really I had 0 miles until empty. Ran out of gas twice because of this issue. Second issue - my car will stall out in the middle of driving/accelerating at any given time. Much worse when I have less than a half/quarter tank. My car will still stall even when I do have more than a half tank of gas. Most times, my car will not restart after the stall. This issue is more likely to happen as soon as I turn the car on, at a dead stop then about to accelerate, in stop and go traffic. I bought the car in June of 2018 and started to notice the fuel tank issue pretty quickly. The stalling out issue started to happen shortly after. I did receive a recall notice from Ford.
The contact owns a 2016 Ford Focus. The contact stated that the transmission was malfunctioning. The dealer (kearny pearson Ford, 7303 clairemont mesa blvd, san diego, ca 92111, (858) 560-5544) repaired the transmission control module back in October of 2018, but the vehicle stalled in the middle of the road. The contact was able to slowly pull the vehicle over to the side of the road. The vehicle was towed back to the dealer. The contact received a recall notice for NHTSA campaign number: 18V735000 (fuel system, gasoline) after the vehicle was repaired in October. The failure mileage was 97,000.
A D V E R T I S E M E N T S
- Suffolk, WA, USA