While turning in a aldis parking lot the 'steering assist fault' warning popped up on my dashboard and the power steering stopped making it extremely difficult to move the steering wheel. I stopped the car to turn it on/off again to see if it would reset. It did not and I had to drive home with no power steering.

- Fort Worth, TX, USA

My main concern now is the dash board message that reads ( steering loss stop safely ) I have lost all power steering of my car and cannot drive it. I almost had a wreck when this happened. The car is now parked waiting to find out if this a defect as was on earlier models of this same model. I am also experiencing gas gauge is irregular readings before and after driving as well as very poor gas mileage code P1450

- Mansfield, TX, USA

The contact owns a 2014 Ford Focus. The contact stated that while driving at various speeds, the vehicle stalled as the power steering assist service warning light illuminated. The contact managed to coast the vehicle to the shoulder, steer the wheels off the freeway on to the main road and came to a complete stop applying the brake pedal in the parking lot. The vehicle was towed to an independent mechanic where it was diagnosed however, the mechanic was unable to duplicate the failure. The vehicle was then towed to germain Ford of beavercreek (2356 heller dr, dayton, oh 45434, (937)429-1300) where it was diagnosed however, the contact was not made aware of the failure. The vehicle was not repaired. The vehicle remained at the dealer awaiting the diagnostic information. The contact mentioned a power train recall associated with the VIN and research NHTSA campaign number: 13V523000 (power train) was referenced as a possible solution to the failure however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was approximately 84,000. ## VIN failed ## 2014 Ford Focus ##

- Dayton, OH, USA

The contact owns a 2014 Ford Focus. The contact stated that while stationary, the steering wheel was difficult to turn. The contact stated no warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with needing the eps to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure however, no assistance was provided. The failure mileage was approximately 99,000.

- Salisbury, MD, USA

I took my car into my mechanic for a horn problem and while there he told me that there is a problem with the power steering. I had issues with the steering locking up before but thought it was is a stuck gear or something till he told me it was because of the epas. He had mentioned it could lock up and I never said anything about it to him before. It's locked up a few times but the most recent one was not even a few months ago. I thought it was just cold and it had to warm up a bit as it was rather cold out. Looking more into this there was a whole lawsuit out of ca for this same issue with the same year and make of cars. They threw it out even though Ford said they knew about the problems. That was back in 2017 and yet the cars still have this issue and they have done nothing to fix it. Ford should have to fix this but they want me to pay over 2,000$ to have this fixed. This is a huge safety concern. I don't even let kids in my car any more because you never know what will happen. I have no other transportation and I have to worry constantly if it is going to lock up again. I have tried to get a hold of someone at Ford about this issue but they all say the same thing. ' there is no recall so there is nothing I can do. You have to take it to Ford to be fixed. ' I have had issues after issues with this car yet they know about all it's problems from the radio to the transmission and they still do nothing till people are getting hurt or worse.

- Salisbury, MD, USA

Electronic power steering assist fault. Vehicle requires a great effort to turn directions especially at a stand still.

- Douglasville, GA, USA

Steering locked

- Liberty, ME, USA

The contact owns a 2014 Ford Focus. The contact stated while starting the vehicle, the steering assist fault warning light was illuminated and the steering wheel became difficult to turn. The vehicle was taken to local dealer - ganley Ford West, Inc. (16100 lorain ave, cleveland, oh 44111, (216) 941-9800) to be diagnosed. The contact was informed that the steering wheel module and rack and pinion needed to be replaced. The vehicle was not repaired. The manufacturer had not been informed of failure. The failure mileage was approximately 80,000.

- Lakewood, OH, USA

I drove to work and everything that morning but when it was time for me to go home, out of nowhere when I turned my car on it said steering loss. I wasn't able to turn my wheel or anything, so I had to get it towed. Thank god I was not on the road and it locked up on me because there's no telling what would've happened.

- Dacula, GA, USA

Power steering failed while driving.

- Honolulu, HI, USA

The horn in the car sometimes work and sometimes doesnt, the trunk does not open unless from inside.

- Dundalk, MD, USA

Has anyone had any issues with power steering? I have a 2014 titanium and for the last month or so I've noticed my power steering taking a couple seconds longer to kick in when I start my car. Last week, an alert came on stating 'power steering assist malfunction'. I took it into a Ford dealer to get looked at, and they said the code that came up for them showed a power steering module/power steering gear issue. The whole thing needs replaced. I was backing out of my driveway when the alert came on.

- Decatur, IN, USA

I purchased my Ford Focus 2014 with 40,000 miles for $17,000, mid year of 2017. The car drove perfectly before its first recall in December of 2018. Ever since then the car has broken down at least every 3 months. I have had four recall repairs since the purchase, I believe the recalls are the reason it needs so many additional other repairs. Besides the car itself I have spent over $35,000 on additional repairs. I have paid Ford, murray's auto / acima, all 4 U auto, Firestone and best tires for repairs. I have researched the recalls and other people's experiences with the car, many of the customer experiencing way more troublesome activity with the cars with the recall than what is stated in the mail letter. I would like to request a settlement reimbursement of a new car due my unsatisfied experience with my car. I will attach all my paid and ongoing debt receipts for my car's maintenance. After one of my recalls in 2018 the car was returned to me in even worst condition, with engine failure at the wake forest nc location. I received a diagnosis at the cary crossroads, nc location that said the car would need a $10,000 new engine. I thought this was unfair because I had not had engine problems before the recall, and researching online many dissatisfied customer agreed that the specific recall was causing engine failure, and my advisor agreed that the recall fault part and engine could have negatively affected one another although refused to pay for the repair. I called Ford corporate and explain to them what happened they deducted over $6,000 from the entire engine price. I was not satisfied with the cost I had to pay but paid the cost because I still had close to $10,000 to pay my bank secu from the lease car loan. The alignment, rods, and brakes were also a major expense I had to pay.

- Raleigh, NC, USA

Power assist failure when maneuvering in parking lot. Had to turn off and restart. This is reoccurring.

- Vancouver, WA, USA

The power steering just stops working from time to time. This happened while taking a curve the last time this happened. I have found that numerous people are having this issue with a number of their Ford that have the electronic sterring assist. This happened to me the first time on March 5 this year. (2020) I remember because it was my birthday.

- Cordova, AL, USA

I started my car from a stationary position on a street and the console stated that the 'power steering assist was disabled. Service required.' The steering wheel would not move left or right. I restarted the car and the steering wheel would move.

- Worcester, MA, USA

The contact owns a 2014 Ford Focus. The contact stated that while making a right turn, there was an abnormal sound coming from the steering wheel. The contact stated no warning light was illuminated. The contact continued driving to his destination. The vehicle was taken to independent mechanic and the contact was informed that unknown component on the steering gear needed to be placed. A dealer was not contacted. The vehicle was not repaired. Upon investigation, the contact associated the failure with NHTSA campaign number: 14V514000 (steering), however the VIN was not included. The manufacturer had not been informed of failure. The failure mileage was 44,000.

- Alton, IL, USA

Transmission kept overheating; would not move when in reverse and gas amount inaccurate, car jerks when gas pedal is pressed and it stalls when it turns

- Washington, DC, USA

Transmission kept overheating; would not move when in reverse and gas amount inaccurate, car jerks when gas pedal is pressed and it stalls when it turns

- Washington, DC, USA

The power steering on my car went out as I was driving, making it very difficult to make turns. I was on a city street and was able to pull of the road. I turned off the engine, made a phone calls. I started the engine again and headed home ( about 5 miles) there was no power steering. It was very difficult to maneuver. Two days later we took the car to our local mechanic. He told us that Ford has trouble with the steering system and that we needed to take it to a Ford dealer. We took it to Liberty Ford in parma, Ohio. Even though this is a safety issue and Ford is experiencing many cases of this problem, the dealership said Ford is not covering any of the cost.

- Columbia Station, OH, USA