The contact owns a 2014 Ford Focus. The contact stated that upon purchase of the vehicle, the vehicle stalled with the check engine warning light illuminated. The contact then received notification of NHTSA campaign number: 14V525000 (fuel system, gasoline) and the vehicle was taken to Ford of kendall, llc (15551 S dixie hwy, palmetto bay, fl 33157) where the recall was satisfied. Recently, the contact stated that the same failure recurred with the fuel gauge providing an inaccurate reading. The vehicle stalled simultaneously during the failure. The contact then took the vehicle back to the same dealer where he was informed that the fuel tank that was replaced under the original recall had failed. The contact was then informed that the vehicle no longer qualified for service under the original recall and was given an estimate for the repair. The manufacturer was also notified of the failure and provided the contact with the same information as the dealer. The contact was offered no further assistance. The vehicle remained in the possession of the dealer unrepaired. The failure mileage was approximately 63,000.

- Miami, FL, USA

The contact owns a 2014 Ford Focus. The contact stated the vehicle failed to start-up without warning. The vehicle was towed twice to elkins fordland (696 beverly pike, elkins, wv 26241, (800) 296-2486) to be diagnosed. The contact was informed that the valve was inoperable and that the fuel tank was warped and uneven. The contact was then informed that the fuel tank, valve, and fuel pump needed to be replaced. The contact was informed to keep fuel in the vehcile. The manufacturer was notified of the failure. The contact stated that the failure was like the failure listed in NHTSA campaign number 19V515000 (fuel system, gasoline). The failure mileage was approximately 70,000.

- Montrose, WV, USA

The contact owns a 2014 Ford Focus. The contact stated while driving 10 mph, the transmission hesitated while upshifting. The contact stated that the check engine warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with needing canister purge valve to be replaced. Upon investigation, the contact associated the failure with NHTSA campaign number: 19V515000 (fuel system, gasoline) however, the VIN was not included. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 180,000.

- Wisconsin Rapids, WI, USA

The contact owns a 2014 Ford Focus. The contact stated while at a standstill the vehicle had difficulty starting, when the vehicle was started and loses approximately 1/4 tank of gas and the brake pedal was depressed, the vehicle would stall. The vehicle was able to be restarted. The check engine warning light illuminated. The vehicle was taken to local dealer green Ford service center (3800 w wendover ave, greensboro, nc 27407 (336) 439-3886) where it was not diagnosed. The vehicle had not been repaired as of yet. Upon investigation the contact associated the failure with NHTSA campaign number: 18V735000 (fuel system, gasoline). The manufacturer had been informed of failure and was told that since the dealer cleared the vehicle from the recall they couldn't do anything. The failure mileage was approximately 73,000.

- Greensboro, NC, USA

The contact owns a 2014 Ford Focus. The contact stated that the dual clutch transmission had failed on several occasions. While stopped on an incline, the vehicle would roll backwards upon release of the brake pedal. The contact also stated that the vehicle shuddered and downshift while accelerating from first to second gear, without warning. Additionally, while the cruise control was engaged, the transmission downshifted from third to first gear while going downhill, without warning. The contact had taken the vehicle to schicker Ford of St. Louis (3300 S kings highway blvd, St. Louis, mo 63139) and the mechanic twice performed an electronic update and had the transmission clutch replaced however, the failure recurred soon after the repair. Upon investigation, the contact linked the failure to NHTSA campaign number: 19V515000 (fuel system, gasoline) however, the VIN was not included. The car didn't malfunction shortly after being repaired. The replacement clutch usually lasts 6 months before the usual shudder, rolling at stops, cruise control RPM issues. The failure mileage was unknown.

- St. Louis, MO, USA

The contact owns a 2014 Ford Focus. The contact stated while driving 60 mph, the vehicle stalled with the check engine warning light illuminated. The contact pulled over and restarted the vehicle and continued driving to her destination. The contact also stated while driving up a hill with the accelerator pedal depressed, the RPM went up however, the vehicle failed to respond. The contact called the local dealer wendle Ford located at 9000 N division St, spokane, wa 99218, (509) 484-4800 and made the dealer aware of the failure. The vehicle was taken to independent mechanic and was informed the fuel pump needed to be replaced. The vehicle was not diagnosed nor repaired. The manufacturer had been informed of failure. Upon investigation, the contact associated the failure with NHTSA campaign number: 15V005000 (fuel system, gasoline) however, the VIN was not included. The failure mileage was approximately 111,863.

- Valley, WA, USA

The contact owns a 2014 Ford Focus. The contact stated while driving 20 mph, the check engine warning light and low coolant level warning light illuminated. The vehicle jerked and stalled. The vehicle was turned off and failed to restart. The contact tried a second time and the vehicle started and resumed normal operation. No dealer was contacted. The contact referenced NHTSA campaign number: 15V813000 (fuel system, gasoline) and 13V523000 (power train) as possible solutions to the failures however, the VIN was not included. The manufacturer was not made aware of the failure. The failure mileage was approximately 90,000.

- Seneca, SC, USA

The contact owns a 2014 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle stalled with the check engine warning light illuminated. The failure recurred. The contact stated that she received notification of NHTSA campaign number: 18V735000 (fuel system, gasoline). The vehicle was taking to the #1 cochran Ford located at 110 rte 908 building 1, natrona heights, pa 15065, where the technician was unable to repair the vehicle. The technician stated that a diagnostic trouble code was not present. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 80,000.

- Tarentum, PA, USA

The contact owns a 2014 Ford Focus. The contact received notification of NHTSA campaign number: 18V735000 (fuel system, gasoline). The vehicle was taken to downtown Ford sales (525 N 16th St, sacramento, ca 95811, (916)299-3529), where the vehicle was inspected. The contact stated that months later while driving at an undisclosed speed, the vehicle shuddered while the accelerator was depressed without warning. The same dealer was contacted and informed of the failure. The contact was informed that the vehicle had a salvage title and the dealer would be unable to repair the vehicle. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the clutch needed to be replaced. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was 67,700.

- West Sacrament Unit 7, CA, USA

The vehicle was purchased on August 11, 2019 from ourisman Chrysler Dodge Jeep Ram of bowie. A few days after, I started noticing issues with acceleration, deceleration, and fuel gauge issues with the vehicle. I went back to the dealership and I was told that fixing the fuel tank recall and transmission warranty extension on the vehicle will fix the issues. I took off a day from work and took to ourisman Ford & Lincoln in alexandria, Virginia. After several hours of waiting, I was told that I will have to drop it off another day because some part(s) will be ordered. About a week after, I dropped it off and it stayed for over 3 days. I was told that everything was okay. Perhaps, just about 1000 miles of driving in about 6 weeks after the repair, I almost had an accident due almost sudden stop on the highway on Friday, November 1, 2019. I was driving at about 60mph when the vehicle almost stopped with the alert 'transmission fault service now'. I managed to pull off the road, turned of the engine and turned it on after about 20 minutes and the alert came up again. I drove at no more 20mph with the hazard lights on to my home. I scheduled appointment with darcars Ford in lanham md to drop it off on Monday, November 4, 2019. I am complaining because I have owned this for less than 90 days but I have gone through a whole lot. Now it's becoming clear that the dealership knew, concealed and sold a severely useless vehicle that almost took my life. I am frustrated because the absence of a vehicle will obstruct my work, my son's school and all our medical appointments for the week. I sincerely need help...

- Springdale, MD, USA

The contact owns a 2014 Ford Focus. The contact received notification of NHTSA campaign numbers: 16V643000 (latches/locks/linkages) and 18V735000 (fuel system, gasoline). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Ford fitzgerald (161 benjamin H hill dr w, fitzgerald, ga 31750, (229) 423-8787) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.

- Fitzgerald, GA, USA

2014 Ford Focus. Consumer writes in regards to defective gas tanks. The consumer stated the dealer exceeded a reasonable amount of time completing the recall repair. The part to repair the vehicle was on back order.

- South Houston, TX, USA

The contact owns a 2014 Ford Focus. The contact received a recall notice for NHTSA campaign number: 18V735000 (fuel system, gasoline). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Koons Ford of baltimore (6970 security blvd, windsor mill, md 21244, (410) 298-3800) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure.

- Washington, DC, USA

The contact owns a 2014 Ford Focus. The contact received notification of NHTSA campaign number: 18V735000 (fuel system, gasoline). The contact called john greene Chrysler Dodge Jeep at 828-584-5337 (located at 910 jamestown rd, morganton, nc 28655) and was informed that the parts were not available. While accelerating from a stop, the vehicle stalled without warning. The same dealer was unable to diagnose the cause of the failure. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 78,000. VIN tool confirms parts not available.

- Morganton, NC, USA

The contact owns a 2014 Ford Focus. While driving, the vehicle lost power and the check engine warning indicator illuminated. The contact coasted the vehicle over to the side of the road and powered off the engine. The vehicle was restarted and was able to drive normally. The vehicle was taken to dick smith Ford of columbia (located at 7201 garners ferry rd, columbia, SC 29209, (803) 254-4000) where it was diagnosed, but a failure code could not be located. The vehicle was not repaired. While driving, the rear driver's side door opened independently and the instrument panel indicators illuminated. The vehicle was not taken to a dealer or an independent mechanic for diagnostic testing. The VIN was included in NHTSA campaign numbers: 16V643000 (latches/locks/linkages) and 18V735000 (fuel system, gasoline). The manufacturer was not notified of the failures. The approximate failure mileage was 90,000.

- Columbia, SC, USA

The contact owns a 2014 Ford Focus. While driving 25 mph, the vehicle stalled and the check engine warning indicator illuminated. The vehicle was towed to sheehy Ford marlow heights (5000 auth road, marlow heights, md 20746) and was currently being diagnosed. The vehicle was not repaired. The contact received a recall notification for NHTSA campaign number: 18V735000 (fuel system, gasoline). The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure mileage was 88,000. VIN tool confirms parts not available.

- Hyattsville, MD, USA

The contact owns a 2014 Ford Focus. The contact stated that the vehicle would not shift into reverse and switched from gear to gear without warning. The check engine indicator was illuminated. The vehicle was taken to galpin Ford (15505 roscoe blvd, North hills, ca 91343, (818) 787-3800) where it was diagnosed that the clutch failed. A new clutch along with a motor mount and battery wires were installed. The manufacturer was made aware of the failure and did not assist. The failure mileage was 113,000.

- Ganada Hill, CA, USA

The contact owns a 2014 Ford Focus. While driving various speeds, the vehicle stalled, completely shut off, and all the instrument panel indicators illuminated. The vehicle was not diagnosed or repaired. The VIN was included in NHTSA campaign number: 18V735000 (fuel system, gasoline). The dealer and manufacturer were not notified of the failure. The failure mileage was unknown.

- Haleiwa, HI, USA

2014 Ford Focus. Consumer writes in regards to fuel vapor system malfunction. The consumer stated the vehicle would shutter when stopped, the RPM increases then decreases. The consumer was advised the gas tank was deformed and needed to be replaced.

- Tooele, UT, USA

The contact owns a 2014 Ford Focus. The contact received a notification of NHTSA campaign number: 15V005000 (fuel system, gasoline); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. Updated 05/03/16 the consumer stated the problem was rectified. Updated 05/05/16.

- Plymouth, OH, USA