CarComplaints.com Notes: For the third year in a row, the 3rd generation Focus is experiencing massive transmission problems.
Most notably owners keep complaining about how there's bad hesitation and jerking when starting from a stop. This isn't the result of an old, worn out part. In fact, the average mileage it's reported to us is just over 15k miles.
10.0
really awful
Crashes / Fires:
22 / 3
Injuries / Deaths:
9 / 0
Average Mileage:
39,086 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
When pulling off from a stop the car shudders and shakes. There is zero power behind it when pulling out no matter a flat road or hill. When going up hill the car struggles greatly. When you add passengers to the equation it gets incredibly worse. When there are passengers in the car when taking off from a stop the car shakes bad and has no power. It takes a long period to get to even 20 mph which means getting onto a highway is extremely dangerous. I am terrified to have my children in this car.
Hello I have a 2014 Ford Focus automatic gear with only 80K miles on it, I start feeling a problem when the car is shifting from first to 2nd gear one month ago and now I just had a a alert saying. " transmission fault service now " I really can't believe it to much problems with this car I hope there can be a recall to fix it because this is just a scam from Ford there taking our money and giving us cars that are not reliable at least lower the price of the cars if your selling them with problems this is unacceptable to make cars with issue that will cost us more money to fix it than it's original price what type of scam is this where the customers right regarding getting scammed like this
My car's transmission has not worked correctly since I purchased it new in 2014. The salesman told me that the jerking while accelerating was the computer getting used to my driving style and would stop after a few weeks. That never happened. It jerks, stutters, stalls, surges without warning. It's dangerous. I've had near misses and he. I pull out into traffic and it stalls out. Driving at low RPM is the worst. This car is a hazard and should have been recalled years ago. Better yet Ford should never been allowed to continue to sell cars with the dps6 transmission after they knew it was defective. I want to make it clear that this problem is ongoing
The contact owns a 2014 Ford Focus. The contact stated that the vehicle experienced transmission failure ever since purchasing the vehicle. The contact stated that the vehicle stalled when the accelerator pedal was depressed without warning. The contact also stated that after an extended period of driving, the stalling became more prevalent. The contact then took the vehicle to an independent mechanic who stated that they were aware of the transmission defect and offered him a software upgrade. The contact stated that the failure persisted after the upgrade. The contact took the vehicle to state college Ford Lincoln Inc (3140 w college ave, state college, pa 16801, 814-238-5041) and was informed that the clutch needed to be replaced and that the vehicle would not be covered under warranty because it was under a reconstructed title. The contact was informed that he would have to pay out of pocket for the clutch to be replaced. He also had to pay an $85 diagnostic fee. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 20,000.
Have been experiencing major jerking and stuttering when car change from 1st to 2nd gear. Really have to press on gas for it to accelerate. Very dangerous for when trying to merge lanes on freeway. It has shut off twice on different occasions and would not restart. Check engine light just turned on at 89,000 miles. Extremely uncomfortable with driving it due to these problems. There were occasions where I could not accelerate and cars were close to crashing into me.
The car has been stalling, jerking, jumping and skipping every time I accelerate. I have taken the car to the dealers more than 4 or 5 times since I bought it in 2014! they told me those cars will do that. Wrong! I have all the paperwork of how many times I have taking it for the same thing. The car continues to shudders at slow speeds, and jerks into gear. When backing up on incline street/driveway, rolls back. When accelerating in a highway is dangerous as the car does not respond and making it a safety hazard when shifting lanes, entering on intersections or highway. The problem continues after taking if to the dealer many times.
The contact owns a 2014 Ford Focus the vehicle independently accelerated the contact was almost involved in a crash the contact was concerned about the transmission and a problem with shuddering while diving while driving at 25 mph, the vehicle independently accelerated with the RPM's redlined. The brake pedal was depressed and the vehicle fishtailed to a stop. The vehicle was not taken to be diagnosed. Additionally, the vehicle experienced a hesitation when the accelerator pedal was depressed on several occasions. On one other occasion while driving at 10 mph, the vehicle stalled without warning. The contact was able to restart the vehicle. The contact stated that the vehicle was scheduled to receive field service action number: 19N08 (power train). The vehicle was not repaired. John sang Ford Lincoln, 195 upper river rd, gallipolis, oh 45631, (800) 272-5179, was contacted by phone to have the field service campaign performed. The manufacturer was contacted and informed of the failure. A case number was not provided. The approximate failure mileage was 97,000.
My 2014 Focus is part of the group of cars that has a terrible clutch slippage problem. It's so bad that Ford has offered to replace the clutch on extended warranty through a customer satisfaction program. Only one problem, because my car has a restored salvage title, that program doesn't include me. Ford has replaced this clutch once a while back, the car had a restored title then as well. So this clutch that is bad is the replaced clutch that should have a warranty regardless of the title status of the car. If this had been listed as a recall, it would have covered me, but because it's called a "customer satisfaction program" they won't cover me. Ford claims they came to that consensus with the help of the nhsta, if this is so, please extend the clutch coverage to people like me! we have the same problem clutch as cars with a clean title, and the clutch didn't go back because of an accident! it's a terrible product that Ford discontinued for good reason. Please reconsider and make this a recall.......
Car has been in dealer at fred grande Ford for over a month for recalls on transmission and fuel tank no resolution recall 18 V dash 735 and transmission shutter dealership will not repair a vehicle and is trying to charge me a fee for a recall
The contact owns a 2014 Ford Focus. The contact stated that he experienced several failures with the transmission. The vehicle was repaired per NHTSA campaign number: 13V523000 (power train); however, the failure persisted. After the repair, the check engine warning indicator illuminated. The contact informed viva Ford (5550 N desert blvd, el paso, tx 79912, 915-834-2800) and was informed that the failure was not related to the recall. While driving various speeds, the vehicle stalled and shut off without warning. The contact took the vehicle to viva Ford on several occasions to have the vehicle serviced for several unknown recalls and defects. Regarding the latest failure, the dealer informed the contact that the warranty had expired. The manufacturer was notified of the failure and did not assist. The vehicle was not repaired. The failure mileage was 18,000.
From a dead stop car shudders, between gears will slip then pull. Not really accelerating. Clutch will slip, then jerk when it catches. This is prevalent in lower gears.
Just got another letter from Ford extending warrant on parts. At 80K transmission, from take off still pulls ans jerks, hesitates, and finally lunges, can't even pass on freeway. It's a safety hazard.
Quite often my car shutters when I start to take off or go up an incline. The shifting seems to wind out longer than it should when I press the accelerator to speed up. I also experience a rollback when on a hill while stopped. The shuttering and these other issues have been happening since I bought the car at a Ford dealership in Feb, 2017.
The contact owns a 2014 Ford Focus. While driving various speeds, the vehicle failed to shift into gear and the service engine warning indicator illuminated. The vehicle was taken to hagerstown Ford (1714 massey blvd, hagerstown, md 21740, (301) 733-3673) where it was diagnosed that the clutch needed to be replaced. The vehicle was repaired. The manufacturer was contacted and provided case number: Cas 24237271. The failure mileage was 85,000.
Received a notice for a clutch repair, bringing in on Friday. Car still shudders at slow speeds, and jerks into gear. When backing up on incline driveway, car rolls back.
A D V E R T I S E M E N T S
- Cressona, PA, USA