The contact owns a 2013 Ford Focus. While driving 15 mph, the vehicle shook violently and failed to start. The vehicle was towed to a dealer where it was diagnosed that the clutch failed and needed to be replaced. The vehicle was not repaired. In addition, the front passenger and rear driver side power windows failed to function. The vehicle was not repaired. The manufacturer was not notified of the failures. The approximate failure mileage was 94,000.

- Los Banos, CA, USA

I purchased this vehicle new from Ford of mayaguez. I soon noticed that the windshield when wet or foggy was mottled outside the glass. Thinking it needed cleaning I returned to dealer who could do nothing. Repeated attempts to clean it have failed excepting a slight wear of the mottling where the wiperswork. The mottled outside of the glass is pronounced at dark reflecting streetlights or in rain or fog when front view is severely affected. The pattern of the mottled appearance never changes which leads me to believe it is in the glass. Other windows have same mottled appearance when wet but are nit so important as the windshield. Ford does not address this issue, and they have not answered my emails. I doubt this is unique to my vehicle. A few days ago I had to drive at night in a misty rain. Vision was severely impaired, hence prompting this complaint.

- Maricao, PR, USA

The contact owns a 2013 Ford Focus. The contact stated that the driver and passenger's side seat headrest blocked the rearview mirror visibility when reversing. The manufacturer was made aware of the failure. The manufacturer stated that there was not an adjustment available for the headrest because it was a safety feature. The vehicle was not repaired. The approximate failure mileage was 100...updated 04/24/13 the consumer stated the gas pedal is too close to the brake. It is possible for a person with a wide shoe to step on both pedals at the same time. Updated 05/16/2013

- Atwater, CA, USA