Warning that power steering assist has failed and service is required. Couldn't turn the steering wheel. Happened when starting the car. Turned car off and back on. No message and steering was working. I managed to drive home but now afraid to drive it.

- Youngstown, OH, USA

Power steering assist failure indicated on instrument panel and full loss of any steering assist. Steering requires/required lots of muscle to maintain any form of active driver intended steering changes. Resulted in no injury, but very frightening occurrence at highway speeds. Will take vehicle to dealer in the morning, vehicle mileage is 90K. A quick internet search shows this is a common problem for 2013 Ford Focus, so why no recall?

- Ashland City, TN, USA

Backing out of driveway, steering became very difficult, the power steering default light came on. This has happened twice in the past. My car has 80,000 miles on it. I am more than ticked off because this is not the only problem I have had with this car. Last year it was my transmission computer that went out. There was a recall and it was repaired, but I am still having problems with the transmission performance. They say buy american made, but I will never buy another Ford of any kind.

- Peoria, AZ, USA

Couple weeks ago I got into my car to come to work and I could not turn the wheel. So I looked down and I saw "steering assist fault - service requested". until this day my fiance and I have adjusted our schedules temporarily so that he can drive me to work. I don't have the strength to even turn the wheel.

- Houston, TX, USA

I drove my car to pick my grandson up came parked car went to get back in it to leave steering assist failure flashed on and I had a hard time steering it at the Ford dealership said the steering is all messed up and it's going to cost over 2000 to fix.ive had this car for 4 months and this makes the second time it's been in the garage. First time the key fell apart. Now the steering is gone.

- Winchester, KY, USA

Power steering assist failure indicated on instrument panel and full loss of any steering assist. Steering requires/required lots of muscle to maintain any form of active driver intended steering changes. It may fail at highway speeds of 70 or on vehicle startup. Fortunately, we were able to maintain control of the vehicle and find a safe place to stop and fortunately reset the power assist without anyone being injured or killed. Restarting vehicle reset the ps assist module for a few months but the system is now fully nonworking. The steering goes out whenever it desires. The vehicle is currently in the shop with a possible rack-and-pinion replacement or a steering column replacement once the problem is fully diagnosed. This will also require a vehicle alignment and possible computer reset and re-flash according to the shop. Cost will be at least $2500. Thanks Ford for doing the right thing for your corporate structure and offloading your responsibility and cost for your poor engineering and design to the vehicle owner. Poor engineering and lack of willingness to fix a problem is sure to gain you a loyal following. I am almost ashamed to say I am from the detroit area and have been a proponent of buying from the big three. I will upload the repair receipt once the repair action is completed.

- Stafford, VA, USA

The contact owns a 2013 Ford Focus. While driving 25 mph to the dealer for an oil change, the power steering failed and went into manual mode. The power steering failure warning indicator illuminated. The vehicle was taken to the local dealer (causeway Ford Lincoln, 375 NJ-72, manahawkin, NJ, 08050) where it was diagnosed that the power steering rack failed and needed to be replaced. Due to the cost, the vehicle was not repaired. The manufacturer was contacted and provided case number: Cas-13195872. The manufacturer informed the contact that the part was not covered under warranty and that they would cover half of the cost. No additional assistance was provided. The failure mileage was approximately 54,000. Updated 7/23/18

- Forked River, NJ, USA

The power steering locked up while moving and will not turn at all.. this is very dangerous as it is locked in a straight forward position.. city street going thru light

- Rincon, GA, USA

The contact owns a 2013 Ford Focus. While the vehicle was parked, the steering wheel became inoperable and the power steering assist indicator illuminated. The vehicle was towed to bolton Ford (1500 E college street, lake charles, la 70607) where it was diagnosed that the steering gear failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 93,000.

- Luling, LA, USA

The contact owns a 2013 Ford Focus. While driving approximately 65 mph, the steering wheel seized and the power steering warning indicator illuminated. The contact coasted the vehicle to the side of the road, turned the vehicle off, waited a few minutes, and was able to resume driving. The failure recurred numerous times. The vehicle was not taken to a dealer. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 86,850.

- Joiner, AR, USA

Power steering failed while driving on the highway. Very difficult to steer vehicle. Took to dealership and they reported failed epas. Appears to be a common problem with Ford vehicles and has been recalled on certain models, but not the Ford Focus.

- Wichita, KS, USA

The contact owns a 2013 Ford Focus. The contact stated that there was an abnormal noise that continued for an extended period of time. The failure occurred ever since the vehicle was purchased. The dealer (reynolds motor co, 1900 avenue of the cities, East moline, il 61244, 1 (888) 602-3869) was unable to replicate and diagnose the failure. The vehicle was inspected and diagnosed by an independent mechanic who stated that the rack and pinion may need to be replaced. The abnormal noise continued to come from the steering area as the failure continued. The vehicle was stored for more than two years due to the failure. The manufacturer was notified of the failure. The VIN and failure mileage were not available.

- East Moline, IL, USA

My steering wheel locked up while I was driving on a main road with me and my 7 year old in the car. I was guided to the side by the police and had to have vehicle towed to dealer. The dealer informed me that the rack and pinion has failed and I will have to pay $1800 for repairs. After researching, ive found that this is a common problem with this vehicle.

- Austell, GA, USA

Power steering assist failure - the steering wheel became stiff making the car very difficult to steer. This is a known problem across many different Ford models, and they have recalled certain models due to this issue, however they have not issued a recall for 2013 Ford Focus. A quick internet search shows this is a common problem for 2013 Ford Focus, so why no recall?

- San Lorenzo, CA, USA

The power steering assist indicator had been coming on and off a different intervals. When I would come on the steering wheel would lock up and go into manual mode and would have to me muscled while driving until the indicator when off. Most of the time this would happen on the highway. The last time this happened was on a street in a densely populated suburb neighborhood. The indicator came on and the vehicle went into manual mode and crashed into a neighbors car. Fortunately enough no one was in the vehicle but both cars were damaged. The driver side rear quarter panel of the neighbors' car the drivers side door and quarter the tie outer tie-rod is severely damaged.

- New Orleans, LA, USA

I received a "steering assist fault" while turning on my car (it was parked at the time) steering assist fault. The milage is 64K and the rest of the car is in good shape. However, without warning nor foreseeable cause to this issue. When the warning light came on, I had little control over the steering. Upon research there are already various complaints with the same vehicle all of which has happened either the car in motion or merely parked. The cost associated with this known issue that the manufacturer has proven through various sources is unethical. I am filing this complaint because of the possible monetary loss to myself, and high risk nature of this issue that could cause possible injury.

- Carrollton, TX, USA

My electronic power steering is beginning to make noise. It will eventually fail and cause loss of power steering. The dealership said it was the power steering module. To fix it, they would have to replace the entire rack and pinion at considerable cost. I noticed that Ford recalled more expensive models for the power steering. Why won't they recall my car?

- Montgomery Village, MD, USA

I purchased a Ford Focus in 2013 and currently have 28,300 miles on this vehicle. This car has been well maintained and is driven solely by me. However, recently I had a major mechanical problem that could very easily be fatal for any driver. The power steering completely failed and locked up the steering while I was driving. Luckily for me I was within 10 feet of my driveway going about three miles per hour. I had to have the car towed to the Ford dealer where they wanted over two thousand dollars to repair the power steering. If anyone is driving this car on the highway and this problem occurs, I believe the probability of a serious accident or fatality would be very high. I was told by the Ford dealership that the power steering is electronic so when it goes, it becomes unsteerable. Alarmingly, when speaking with dealership and the Ford area regional manager they did not regard this as a serious problem. In fact, they did not believe this was a defect as it was not covered under warrantee. I asked if this was not defective, how could this occur at 28,300 miles? the dealership told me this could happen if it was hit but admitted there was no evidence of this. I can assure you that this car has not even run over a pot hole. Since no one is taking this seriously, I need to document this problem as one that can cause a serious accident if not recalled or corrected by Ford Motor Company. This is a much more severe problem than the auto problem a few years back where cars were accidentally running people over when starting. This is a very serious problem that needs to be addressed as soon as possible. Imagine your family driving on a highway at sixty miles an hour and this problem happens, I believe more people should be aware of this possibility before they purchase this vehicle. I for one would have never purchased mine!

- Middletown, NJ, USA

Steering rack and pinion control module is prone to failing and when this does fail the car cannot turn and this is a huge hazard to the driver and everyone on the road.

- Laplata, MD, USA

My teenage son was operating the vehicle at relatively low speed (below 20mph) in stop and go traffic in a busy city shopping area, the steering suddenly locked and was very difficult to maneuver left or right. He was able to pull the car off the road into a parking lot with tremendous effort. When trying to turn the wheel left or right the car seemed to lock or grab at the wheel and made an awful screeching sound. He said that several warnings flashed on the message center but he did not catch them as he was trying to get out of traffic safely. Once he came to a stop, he noticed that the orange "I" in a box remained lit while the car was running. I went to pick him up and verified the locked steering, noise, and warning light. We left the car overnight and researched potential problems before having it towed to a mechanic. I came across several forums and complaints that sounded very similar to my car's issues. Many of these cars had worked after turning off the vehicle and restarting. So the next day I went and started the car with no issues and had no warning lights or indicators. However, as I pulled out the steering was still very tight and jerky but I was able to man-handle the car enough to make it to a local dealer. No warning lights ever came on this time. I was informed that I must replace the power steering control module and have it reprogrammed to determine if this is the only problem at a cost of approximately $450. I have authorized this repair. The dealer said that after this repair, I may also need to replace the steering gear and have the car aligned at an additional cost of approximately $1500. My car is at 89,700 miles.

- Knoxville, TN, USA