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CarComplaints.com Notes: Ford changed a lot of things for its 3rd generation, just none of them were a good idea.

The transmission tends to hesitate and jerk when accelerating. The new electronically-driven power steering can fail suddenly and without warning. Even Ford's SYNC can be a headache. Actually, scratch that last one — it's always been a headache.

10.0

really awful
Crashes / Fires:
6 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
66,998 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Ford Focus steering problems

steering problem

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2013 Ford Focus Owner Comments (Page 9 of 14)

« Read the previous 20 complaints

problem #104

Nov 052017

Focus

  • 16,112 miles

A D V E R T I S E M E N T S

My son was driving our 2013 Ford Focus on a city street and the power steering went out. Thank goodness he or no one else was not injured and was able to maneuver the car home. Turns out the power steering module went out. This seems to be an occurring problem in prior year models and had recalls on them. However, the 2013 model did not have a recall and we had to shell out over $1700 for repairs out of our own pocket.

- Oviedo, FL, USA

problem #103

Nov 152017

Focus

  • 169,000 miles
Upon backing out of my driveway, I attempted to turn my steering wheel to direct my vehicle in the direction of traffic. The steering wheel would not easily turn, and a grinding noise could be heard inside and outside of the vehicle. As I pulled forward the steering would stick, resisting changes in direction, then breaking loose on overcorrecting.

- Land O Lakes, FL, USA

problem #102

Nov 082017

Focus

  • 52,749 miles
Power steering assist failed and service is required warning light came on during start up. Turning wheel was very difficult. Vehicle currently has 52,749 miles

- Wilkes Barre, PA, USA

problem #101

Nov 042017

Focus

  • 62,000 miles

A D V E R T I S E M E N T S

Warning that power steering assist has failed and service is required. Couldn't turn the steering wheel. Happened when starting the car. Turned car off and back on. No message and steering was working. I managed to drive home but now afraid to drive it.

- Youngstown, OH, USA

problem #100

Oct 232017

Focus

  • 90,000 miles
Power steering assist failure indicated on instrument panel and full loss of any steering assist. Steering requires/required lots of muscle to maintain any form of active driver intended steering changes. Resulted in no injury, but very frightening occurrence at highway speeds. Will take vehicle to dealer in the morning, vehicle mileage is 90K. A quick internet search shows this is a common problem for 2013 Ford Focus, so why no recall?

- Ashland City, TN, USA

problem #99

Oct 192017

Focus

  • 80,000 miles
Backing out of driveway, steering became very difficult, the power steering default light came on. This has happened twice in the past. My car has 80,000 miles on it. I am more than ticked off because this is not the only problem I have had with this car. Last year it was my transmission computer that went out. There was a recall and it was repaired, but I am still having problems with the transmission performance. They say buy american made, but I will never buy another Ford of any kind.

- Peoria, AZ, USA

problem #98

Sep 012017

Focus

  • 81,930 miles

A D V E R T I S E M E N T S

Couple weeks ago I got into my car to come to work and I could not turn the wheel. So I looked down and I saw "steering assist fault - service requested". until this day my fiance and I have adjusted our schedules temporarily so that he can drive me to work. I don't have the strength to even turn the wheel.

- Houston, TX, USA

problem #97

Sep 292017

Focus

  • 89,000 miles
I drove my car to pick my grandson up came parked car went to get back in it to leave steering assist failure flashed on and I had a hard time steering it at the Ford dealership said the steering is all messed up and it's going to cost over 2000 to fix.ive had this car for 4 months and this makes the second time it's been in the garage. First time the key fell apart. Now the steering is gone.

- Winchester, KY, USA

problem #96

Oct 032017

Focus

  • 65,000 miles
Power steering assist failure indicated on instrument panel and full loss of any steering assist. Steering requires/required lots of muscle to maintain any form of active driver intended steering changes. It may fail at highway speeds of 70 or on vehicle startup. Fortunately, we were able to maintain control of the vehicle and find a safe place to stop and fortunately reset the power assist without anyone being injured or killed. Restarting vehicle reset the ps assist module for a few months but the system is now fully nonworking. The steering goes out whenever it desires. The vehicle is currently in the shop with a possible rack-and-pinion replacement or a steering column replacement once the problem is fully diagnosed. This will also require a vehicle alignment and possible computer reset and re-flash according to the shop. Cost will be at least $2500. Thanks Ford for doing the right thing for your corporate structure and offloading your responsibility and cost for your poor engineering and design to the vehicle owner. Poor engineering and lack of willingness to fix a problem is sure to gain you a loyal following. I am almost ashamed to say I am from the detroit area and have been a proponent of buying from the big three. I will upload the repair receipt once the repair action is completed.

- Stafford, VA, USA

problem #95

Sep 262017

Focus 4-cyl

  • Manual transmission
  • 54,000 miles
The contact owns a 2013 Ford Focus. While driving 25 mph to the dealer for an oil change, the power steering failed and went into manual mode. The power steering failure warning indicator illuminated. The vehicle was taken to the local dealer (causeway Ford Lincoln, 375 NJ-72, manahawkin, NJ, 08050) where it was diagnosed that the power steering rack failed and needed to be replaced. Due to the cost, the vehicle was not repaired. The manufacturer was contacted and provided case number: Cas-13195872. The manufacturer informed the contact that the part was not covered under warranty and that they would cover half of the cost. No additional assistance was provided. The failure mileage was approximately 54,000. Updated 7/23/18

- Forked River, NJ, USA

problem #94

Sep 262017

Focus

  • 75,000 miles

A D V E R T I S E M E N T S

The power steering locked up while moving and will not turn at all.. this is very dangerous as it is locked in a straight forward position.. city street going thru light

- Rincon, GA, USA

problem #93

Sep 212017

Focus

  • 93,000 miles
The contact owns a 2013 Ford Focus. While the vehicle was parked, the steering wheel became inoperable and the power steering assist indicator illuminated. The vehicle was towed to bolton Ford (1500 E college street, lake charles, la 70607) where it was diagnosed that the steering gear failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 93,000.

- Luling, LA, USA

problem #92

Jun 142017

Focus

  • 86,850 miles
The contact owns a 2013 Ford Focus. While driving approximately 65 mph, the steering wheel seized and the power steering warning indicator illuminated. The contact coasted the vehicle to the side of the road, turned the vehicle off, waited a few minutes, and was able to resume driving. The failure recurred numerous times. The vehicle was not taken to a dealer. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 86,850.

- Joiner, AR, USA

problem #91

Sep 102017

Focus

  • 53,000 miles
Power steering failed while driving on the highway. Very difficult to steer vehicle. Took to dealership and they reported failed epas. Appears to be a common problem with Ford vehicles and has been recalled on certain models, but not the Ford Focus.

- Wichita, KS, USA

problem #90

Jul 082013

Focus

  • miles
The contact owns a 2013 Ford Focus. The contact stated that there was an abnormal noise that continued for an extended period of time. The failure occurred ever since the vehicle was purchased. The dealer (reynolds motor co, 1900 avenue of the cities, East moline, il 61244, 1 (888) 602-3869) was unable to replicate and diagnose the failure. The vehicle was inspected and diagnosed by an independent mechanic who stated that the rack and pinion may need to be replaced. The abnormal noise continued to come from the steering area as the failure continued. The vehicle was stored for more than two years due to the failure. The manufacturer was notified of the failure. The VIN and failure mileage were not available.

- East Moline, IL, USA

problem #89

Aug 222017

Focus 4-cyl

  • 106,000 miles
My steering wheel locked up while I was driving on a main road with me and my 7 year old in the car. I was guided to the side by the police and had to have vehicle towed to dealer. The dealer informed me that the rack and pinion has failed and I will have to pay $1800 for repairs. After researching, ive found that this is a common problem with this vehicle.

- Austell, GA, USA

problem #88

Aug 082017

Focus

  • 1 miles
Power steering assist failure - the steering wheel became stiff making the car very difficult to steer. This is a known problem across many different Ford models, and they have recalled certain models due to this issue, however they have not issued a recall for 2013 Ford Focus. A quick internet search shows this is a common problem for 2013 Ford Focus, so why no recall?

- San Lorenzo, CA, USA

problem #87

Nov 192016

Focus

  • 76,000 miles
The power steering assist indicator had been coming on and off a different intervals. When I would come on the steering wheel would lock up and go into manual mode and would have to me muscled while driving until the indicator when off. Most of the time this would happen on the highway. The last time this happened was on a street in a densely populated suburb neighborhood. The indicator came on and the vehicle went into manual mode and crashed into a neighbors car. Fortunately enough no one was in the vehicle but both cars were damaged. The driver side rear quarter panel of the neighbors' car the drivers side door and quarter the tie outer tie-rod is severely damaged.

- New Orleans, LA, USA

problem #86

Jul 132017

Focus

  • 64,369 miles
I received a "steering assist fault" while turning on my car (it was parked at the time) steering assist fault. The milage is 64K and the rest of the car is in good shape. However, without warning nor foreseeable cause to this issue. When the warning light came on, I had little control over the steering. Upon research there are already various complaints with the same vehicle all of which has happened either the car in motion or merely parked. The cost associated with this known issue that the manufacturer has proven through various sources is unethical. I am filing this complaint because of the possible monetary loss to myself, and high risk nature of this issue that could cause possible injury.

- Carrollton, TX, USA

problem #85

May 262017

Focus

  • 88,000 miles
My electronic power steering is beginning to make noise. It will eventually fail and cause loss of power steering. The dealership said it was the power steering module. To fix it, they would have to replace the entire rack and pinion at considerable cost. I noticed that Ford recalled more expensive models for the power steering. Why won't they recall my car?

- Montgomery Village, MD, USA

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