The contact owns a 2013 Ford Focus. The contact received a recall notification for NHTSA campaign number: 18V350000 (fuel system). The vehicle was taken to capitol city Ford (8623 E Washington St, indianapolis, in 46219) and a software update was performed. After the update, the vehicle stalled and would run out of fuel even though fuel was still in the tank. The vehicle was taken to back to the dealer where they stated that the case was closed because they completed the recall repair. The manufacturer was made aware of the failure, but did not assist. The vehicle was not repaired. The failure mileage was 80,000.

- Indianapolis, IN, USA

On October 25, 2018 my car populated a cel code P0087 after ignition when the car was stationary. The car takes about 5 seconds to start half the time. The turbo is disabled and had reduced acceleration, which the dealer said was crawl mode. When I took it to the dealer, they said the code was caused by the defective purge valve damaging my fuel pump and would be covered under by recall 18S32. They said that my car is not safe to drive but that Ford has disapproved the request for a loaner car, and that parts are backordered. When I called Ford customer service on 1/4/2019, they said they do not provide loaner cars for this recall and advised me that me vehicle was safe to drive.

- Fort Polk, LA, USA

Well have had nothing but problems with this car, but here is the latest. I was driving and the car started making noises and then it sputted like going to die out, and get really rough driving. I parked the car got to work, and when leaving it would not start. Battery is new, so not that. After about 4 tries it started up, this was wed. Then Friday, and on way home the engine light came on, as well as had issue starting. I just received this letter today, how odd and confirmed that there is a problem and not my imagination. I have grandchildren that I pick up from school and day care, and will not subject them to this unsafe car. Also, last week the gas gauge just went to 50 and it binged to let me know, I drove to the gas station nearby, and I rolled in.. now see that gauge is also or could be wrong..I am bringing it in and hoping you put me in a rental until this is fixed!~

- Coral Springs, FL, USA

The contact owns a 2013 Ford Focus. The contact received notification of NHTSA campaign number: 18V735000 (fuel system, gasoline). The contact stated that the vehicle hesitated and stalled without warning. The contact had been waiting for weeks for the vehicle to be repaired and was not provided a loaner vehicle. The vehicle was taken to simmons-rockwell (7329 old hammondsport rd, bath, NY 14810, (607) 776-8100), but was not diagnosed or repaired. The dealer stated that the part was not available for the recall repair. The manufacturer was contacted. The approximate failure mileage was 118,000. Parts distribution disconnect.

- Millerton, PA, USA

The contact owns a 2013 Ford Focus. The contact received notification of NHTSA campaign number: 18V735000 (fuel system, gasoline). The dealer (mike burch Ford, 304 ware St, blackshear, ga 31516, 912-449-4446) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not notified. The contact had not experienced a failure. VIN tool confirms parts not available.

- Jesup, GA, USA

The car is stalling. The engine light comes on. The problem has been diagnosed by Ford but they don't have the parts to fix it. The stalling has happened during rush hour on the highway.

- Washington, DC, USA

My car is missing/stuttering, the fuel gauge doesn't show the accurate miles to empty, and my car shuts off while I'm driving both locally and on the highway. I've almost been in two wrecks because the car keeps shutting off. When I put gas in the vehicle the car won't immediately crank. I have to try to crank it about 3 times before it starts. My car does a lot of the same things that are listed in recall # 18V735.

- Gulfport, MS, USA

The engine stalled while pulling into parking lot. I turned off the car, put it in park, and was able to restart the engine. Check engine light was on with code P144A. I took it to a Ford dealership and they replaced the purge valve. They claimed it was not covered by the recall for the purge valve because it had a different diagnostic code (recall #18S32). No one was ever able to explain how the problem with my car was different from the description of the recall problem, however.

- Bentonville, AR, USA

I had my check engine light on went to Ford dealership was told it was cannister purge valve, had it repaired out of warranty. Recently Ford has now recalled the vehicle for the same part, recall #18S32. Ford has refused to refund cost of repair because"code" was not the same as ones on recall, but recall states that does not need to be the case. I want a refund and need help, thank you.

- Medford, NY, USA

The contact owns a 2013 Ford Focus. While driving approximately 15 mph, the vehicle stalled. The contact stated that the traction control, "service engine now", and "hill assist is not supported" warning indicators illuminated. The contact was able to restart the vehicle, but the failure recurred twice within fifteen minutes. Larry H. miller Ford (11595 6th avenue, lakewood, Colorado 80215, (720) 643-1545), phil long Ford of denver (7887 West tufts avenue, denver, Colorado 80123, (855) 981-0291), and O'meara Ford (400 West 104th avenue, northglenn, Colorado 80234, (303) 254-5000) were made aware of the failure along with several other unknown Ford dealers in Colorado and stated that the vehicle would not be assessed and/or diagnosed until November 26, 2018. In addition, the dealers stated that they were "backlogged" with vehicles and would be unable to perform the necessary repairs. The vehicle was recalled per NHTSA campaign number: 18V735000 (fuel system, gasoline). The failure mileage was 55,364. VIN tool confirms parts not available.

- Spokane, WA, USA

The contact owns a 2013 Ford Focus. While driving 35 mph and approaching a red light, the vehicle almost stalled. In addition, the oil warning indicator illuminated and the rpms decreased. The contact switched the gear into neutral and depressed the accelerator pedal in order for the vehicle not to completely stall. The contact also stated that the failure occurred two other times this week. The dealer (courtesy Ford/Lincoln, 1313 ne 122nd ave, portland, or 97230) was contacted by phone. The contact was advised not to bring the vehicle in because the recall did not start until the end of December and parts were not available for NHTSA campaign number: 18V735000 (fuel system, gasoline). The vehicle was not repaired. The approximate failure mileage was 99,000.

- Portland, OR, USA

Was driving to work and my car would not go. The rpms went way high and I could not go over 15 miles per hour in my car. Also my automatic clutch was bad and my stereo also has stopped working.

- Wheeling, IL, USA

After fueling up a few weeks ago, and starting my car right after, car would not turn over. Would stall immediately. Only could start car if I gave it gas when turning it over. Then, when idling at a stop, RPM's would bottom out to well under where it should (500 or less RPM). Car shakes and rattles at idle. Car also will stall when slowing down to a stop. My car has stalled several times in the past 2 weeks. Sometimes at a complete stop, other times it has stalled while in motion (including 1 stall in an intersection that nearly caused me to be hit) check engine light is on. Got code P144A (purge valve issue, with evap leak). Replaced my vapor canister purge solenoid per the check engine code. Car is still having issues.

- North Las Vegas, NV, USA

Car shudders at varying severities--sometimes more mild than others, mostly severe otherwise during accelration, and various moments while driving, and during the entire process of turning. I have brought my vehicle to george wall Ford Lincoln in shrewsbury NJ twice for this specific issue. First time they updated a module and it helped for about a week. Then the problem returned. Second time they had it even longer, and upon pick up I was told that the car was acting 'within spec', and doing 'what it is designed to do, ' so no fix was made. Car continues to shudder severely. Transmission is technically manual, despite being an automatic, and the computer does the shifting. That is what I was told. However, if that is the case, then this car drives manual terribly. I contacted Ford customer support chat and was told I do not qualify for buyback because of car's age/mileage. Care is under 50K miles, and I bought the car certified preowned November 2017, just under a year ago. I was not informed of any recalls, or the transmission's behavior upon looking, buying, and paying for the car in full all in one evening. I have just sent a lenghtly letter to Ford customer relationships this week. Awaiting response. May file lemon law if situation is not handled properly. I have been told my car's issue is not safety related so it is not dire, however during inclement weather, or when going through turns, or simply starting my car gently at lights has become an issue, and I have nearly been rear ended many times. Eventually I will not be so lucky as to escape yet another near-accident. Soon, I can only imagine, I will most likely have a car come crashing into my rear end because of failed and shuddering accelration due to the shoddy transmission clutch shudder.

- Atl Highlands, NJ, USA

My wife ran out of gas on the highway, at highway speed, when the gauge said she had many more miles to go until empty. She did not expect to run out of fuel and doing so caused a great risk of person al injury and even greater inconvenience. The dealer may want to charge money to fix a problem that is most likely the same parts that I have heard are on recall for the 2012 Focus. There also seems to be a wiring issue with the wiper system. It was discovered to not be working one day when I went to use the wiper washer fluid to clean the windshield. There was no fuse problems or warnings that thing might be a problem. This is also most likely a recurring model year issue that has not been fixed but also has not been recalled yet.

- Jackson, NJ, USA

Many people are aware of the transmission control module problem with the 2013 Ford Focus that has been recalled. However, I have had another problem with my Ford Focus that I researched and found that many more people are having the same or similar problem with their fuel tank collapsing and needing to replace most of the components in the entire fuel system. I had the purge valve replaced as an out of pocket expense as my extended warranty has expired, hoping this would fix the problem. I was informed by the mechanic that to fix my car completely, it would most likely need a new fuel tank, fuel pump, fuel filter, fuel line and of course the purge valve ( which I had replaced ). my car is only 5 years old and I do not know how or why I need to replace the entire fuel system. I have seen many posts describing the same situation on carcomplaints.com and know of someone locally who I know personally who has the exact same problem with their 2013 Ford Focus. When driving, my engine will shut off completely. From time to time, my oil light will come on as my engine stalls out and tries to 'die' and I can press the gas to 'revive' the engine and keep it from shutting off. This repair of the fuel system was estimated to cost $2,000 to repair and I just don't have it. I listed my car online for $5,400 as is and have no one interested in it at that price after I've invested nearly $20,000 in this car in the 4 years I've been making payments, maintenance and repairs on it. I've also had the power steering replaced on this vehicle when I had around 80,000 miles on it. The power steering failed while in motion and almost caused an accident. This particular vehicle is a dangerous one. Buyer beware.

- St. Peters, MO, USA

This car's fuel gauge reads in error. Car runs out of gas even though the fuel gauge reads over 100 miles to empty. It has happened to me 3 times before I realized exactly what was happening. Twice on the interstate at 70mph. My car just diedz the gas gauge showed ample gas when the car was nearly empty. It was very scary. To simply have the engine die and cost thru traffic to the shoulder. My car has only 28000 miles on it. The dealership tells me a sensor failed, the tank is warped and the entire fuel system must be replaced at a cost of $2300. It is not covered under any warranty as the car is older than 5 years.

- Portland, TN, USA

While driving home from a vacation in Florida on 9-15-18 (Saturday), I was driving I75N in the third of four lanes going 75-80 mph. Suddenly my car slowed down abruptly, I held the gas pedal to the floor but the car continued to lose speed. I quickly turned on my emergency flashers and turn signal to get over two lanes into the berm. Thankfully I was not hit by the 80 mph traffic speeding by. Once in the berm, the car just died. It would not turn on again. My lights all illuminated, the gas light, the battery light, the seatbelt light and the oil light, a clicking noise was also heard. It was 95 degrees that day in Florida and I was traveling with my sister and my three dogs. My dogs are flat faced dogs who cannot tolerate heat. They quickly declined and were in the process of heat stroke as we were waiting for help to arrive for us. We did everything possible to keep them cool without the air conditioning working, but it was failing. We did managed to get help from a semi truck driver who allowed us to sit in his air conditioned cab, finally the dogs were safe. We waited for the state hwy patrol and the tow truck. The tow truck towed my car to a repair shop about 25 minutes away. The repair shop was not open until the following day so we were forced to get a hotel room for the night. Sunday at noon, they opened. Two and 1/2 hours later, they called me to tell me I had simply run out of gas. My car's gauges told me that I had 45 miles to empty and 1/4 tank of gas in the vehicle, so obviously this was not correct. We were terrified and were put into a very dangerous situation. We all could have died when the car stopped in traffic and my pets from the heat. A recall needs to be made on this problem as I have read many accounts of others who have lived through it as well.

- Columbus, OH, USA

This is a transmission issue. These transmissions are dangerous and put me at risk driving this car. Something has to be done about these transmissions. It's unsafe

- Fairhaven, MA, USA

Vehicle runs rough and stalls at idle and low speeds. Dealership states that fuel tank is collapsing due to defective purge valve.

- Leoma, TN, USA