Since ive purchased my Ford Focus back in 2013 I have taken the car back to Ford dealership on numerous occasions in relation to the faulty transmission and electrical issues. On my 5th attempt my transmission was replaced. This was around the end of 2017 to 2018. On May 2nd 2019 I was driving to work and as soon as I turned on the car the windsheild wipers started to go off and for some reason I could not turn them off. Once I arrived onto my work campus I turned the cornee to park my car... when all of a sudden my car flashed an error message on my dash stating the following, " transmission failure repair now". I calmly parked the car and within seconds of turning off the car I see smoke and then flames from the bottom of my engine hood. I quickly exited the car abd the flames got bigger and bigger. The fire department was called and the had to smash the back window due to the flames that had over taken the front of the car. Unfortunetly my car is not a total loss. I was at the end of my contract agreement with Ford and inly having to pay 6400 left on my loan. Ive called their customer service to complain and see what can be done and was told I would get a letter in 2 weeks by their legal council. This has caused me to delay my entry into nursing school since now I have to work to handle the car the new car I just had to buy. I need transportation for work and Ford took that from me. Ive now seeked out a lawyer to see what can be done. With all the times I asked for help and I ended up seeing my car go up in smoke. Im just so thankful I was able to get out iof the car in time. But believe me im still shaken and this has caused me to never buy Ford again.

- Thousand Palms, CA, USA

My current problem is after fueling up my car it starts and then stalls, then the next restart it turns over about 5 to 10 seconds and starts and then has a erratic idle and it may stall again, or if I manage to take off it will run ok, unless I have to stop within a 100 yards, and it then may stall again, or have a erratic idle around 2000 rpms, then idles down to the 750 area if I'm lucky, only after fueling up. Every start afterwards starts and runs fine until the next gas up. I have an engine code I believe they said was a evap code, my fuel tank is starting to concave on the bottom. I talked to my dealership and they said I'm not part of the recall, although he said I fit all the parameters of the recall, but my VIN number its in the system. I'm looking for help and hope someone can contact Ford ! ps this is on going and very dangerous! thank you, very disappointed in Ford. Ps ps the transmission is another forty pages of info if you ever have the time to talk.

- Gonic, NH, USA

The contact owns a 2013 Ford Focus. While driving various speeds, the vehicle stalled. Also, the fuel gauge did not function properly and indicated that there was fuel in the vehicle when there really was none. The vehicle was taken to kistler Ford sales Inc. (5555 central ave, toledo, oh 43615), but they were unable to diagnose or repair the vehicle. The Ford manufacturer was made aware of the failures. The failure mileage was 125,000.

- Sylvania, OH, USA

There is an engine check light on my dash bord and when I driving on the highway the engine completely shut off two times by this wk. And also when I driving up hill the car force becomin weak

- Apple Valley, MN, USA

Transmission has never worked correctly, brought into Ford to have recall of part of transmission repaired. Never shifted correctly into next gear, sometimes jerked and sputtered and makes grinding noise and was told that it was because engine was 4 cylinder. Early in 2018, electrical system shut down. Dash lights of defrost, door lock no longer worked. Trunk stopped opening, radio stopped working and all that was heard was loud static sporadically with or without radio being on, and dome lights no longer worked either. Brought into Ford dealer and was told car needed new clutch (due to transmission never working correctly) and was no longer covered under warranty. Was told the electrical system failures were due to battery, which was replaced outside of dealer with no fix to problems at all. Was told need to replace radio which was no longer any good, car less than 5 years old at this time and that the trunk latch needed to be replaced. Was told none of the issues on the car were covered under warranty. Also received information in 2016 for class action law suit regarding my vehicle due to transmission issues.

- Maplewood, MN, USA

The contact owns a 2013 Ford Focus. The contact stated that the fuel tank was faulty and the vehicle stalled. After refueling the vehicle, the fuel gauge indicated the fuel tank was empty. The check engine indicator was also illuminated. The vehicle was taken to green way Ford (9001 E colonial dr, orlando, fl 32817, (888) 984-4895), but no assistance was provided. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and no assistance was provided. The failure mileage was 104,900.

- Orlando, FL, USA

The contact owns a 2013 Ford Focus. The contact stated that the vehicle started jerking intermittently without warning. The contact stated that the failure occurred when driving forward and reversing. The vehicle was taken to robert horne Ford (3400 tomahawk rd, apache junction, AZ 85119) and the contact was informed that the vehicle was not included in an unknown recall. The manufacturer was not contacted. The vehicle was not diagnosed or repaired. The failure mileage was 107,112.

- Apache Junction, AZ, USA

While waiting in traffic on a hill or accelerating uphill the check engine light randomly turns on and the vehicle immediately shuts off. This has left me rolling to a stop on the freeway and even rolling backwards downhill unable to turn the car back on. Today I barely pulled over on the side of the road before I started to coast backwards. Recall was posted 10/22/18 and there is no solution yet over 4 months later.

- El Cajon, CA, USA

I called Washington Ford in Washington, pa on 1/17/2019 regarding a check engine light due to Ford Focus recall (purge valve). They scheduled an appointment for 1/30/2019 to fix the recall. Took my car in on the eve of 1/29/2019 and dropped it off. They called me the following day to say they didnt have the part available. They instructed me to pick up my car and said they would call when part came in. I had an inspection scheduled for 2/7/2019 and they told me it would come in prior to my inspection. I never heard from them but called back a few times, telling them I had new codes coming up on my obd sensor (fixd) the car had been running rough, stalling out while idling/stopped.. they assured me it was safe to drive. They did not get part in by 2/7/2019 and I missed my inspection. Two new codes came up on my car and I called angrily on 2/14/2019 to ask if they need me to take car to a different location, and they told me they were just about to call me to tell me parts came in.. we scheduled for 2/22/2019 to have recall fixed. They told me rental cars aren't covered under this recall when I explained the problems with scheduling so many appointments and having difficulty finding other transportation. On 2/17/2019 my car shut off while driving, on a major road (route 40). I was able to coast down a side street and pull into driveway at the bottom of the hill. Had the dealership fixed the problem the day they originally scheduled me, I would have a working car. Now, I'm afraid more damage has been done, as there are 7 total codes on my obd sensor(there were 3 when I first called about recall). The dealership should have never scheduled me when they didn't have the right part in stock, or a rental car should have been provided until they corrected the problem. I'm very unsatisfied with the customer service level at this location!

- Scenery Hill, PA, USA

Ford has issued a recall regarding the fuel tank deformation but they state that the car should not have any issue when it's above 1/2 of a tank. I have experiences the car stalling around 3/4 of a tank multiple times now. The car engine shuts off when I take my foot off the gas, the dashboard lights come on. I have to park the car and restart it. Ford has not been able to fix the issue due to lack of parts since I took my car in on Dec. 6th.

- Washington, DC, USA

The contact owns a 2013 Ford Focus. When the contact restarted the vehicle, the power steering assist warning message displayed and the steering wheel became difficult to turn in either direction. After turning the engine off, the contact indicated that the vehicle would not restart. The vehicle was towed to ganley Ford West (16100 lorain ave, cleveland, Ohio) to be diagnosed, but the cause of the failure could not be determined. The failure mileage was 84,000.

- Cleveland, OH, USA

We received a recall notification for my vehicle in December 2018 from Ford. We were told that as long as the gas tank is filled at 1/2 a tank, the vehicle is safe to drive. Since we received the letter, my vehicle has stalled on the highway three separate times, each time resulting in the car having to be pushed to a safer location. It doesn't seem like anything is being done to fix the situation and it's becoming unsafe to drive. I wanted to file a complaint against Ford Motor Company for not fixing this issue in a timely manner before it becomes a more serious issue with my husband being hit by another vehicle at 70+ mph on the highway.

- Sanford, ME, USA

My Focus is under Ford recall...it is experiencing stalling and loss of power and difficulty starting. Ford says it will be fine if I keep a half tank of fuel in tank, but all the symptoms are happening with over half a tank of fuel. They will not provide a loaner/rental vehicle and the local dealer will not either. They both tell me the same thing about half a tank of fuel. But it is not safe to drive due to the stalling and loss of power. There is no parts available and they don't know when they will be available.

- Ishpeming, MI, USA

Ford has declared a recall in October of 2018. As of January 22 2019, nothing has been remedied.

- Sugar Hill, GA, USA

The contact owns a 2013 Ford Focus. The contact stated that the check engine indicator illuminated. The vehicle was taken to an independent mechanic who stated that the canister purge valve needed to be replaced. The contact received notification of NHTSA campaign number: 18V735000 (fuel system, gasoline). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Galpin Ford (15505 roscoe blvd, North hills, ca 91343, (818) 787-3800) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was notified and stated that they were working on the remedy for the recall. The failure mileage was 60,000. VIN tool confirms parts not available.

- Van Nuys, CA, USA

The contact owns a 2013 Ford Focus. While driving 5 mph, the vehicle lost power and the check engine indicator illuminated. In addition, the steering wheel failed and was difficult to turn. Also, the fuel gauge was inoperable. The vehicle was taken to jarrett scott Ford of plant city (2000 E baker St, plant city, fl 33563 (877) 751-9729) to be diagnosed, but they were unable to duplicate the failure. The contact stated that the vehicle should be included in NHTSA campaign number: 18V735000 (fuel system, gasoline). The manufacturer was not contacted. The failure mileage was 102,000.

- Plant City, FL, USA

The contact owns a 2013 Ford Focus. The contact purchased the vehicle in New Jersey from a used dealer. The contact was not informed that there was an extended warranty from May 10, 2013 or up to 60,000 miles that had expired. The contact stated that the engine stalled several times, there was a drastic reduction in speed, and the vehicle accelerated intermittently. On October 22, 2018, nets campaign number: (fuel system, gasoline) was issued. An independent mechanic stated that the vehicle was included in an extended warranty, but had not provided any specific guidelines to repair the vehicle. Stevens jersey city Ford (740 NJ-440, jersey city, NJ 07305, (201) 432-7272) and the manufacturer were made aware of the failure. The manufacturer stated that the vehicle was not included in any warranties. The approximate failure mileage was 10,000. VIN tool confirms parts not available.

- Deerpark, NY, USA

Car is driven in moderate raining conditions in va. Suddenly while maneuvering in a walmart parking lot a fault 'engine faul service car now' showed up on the dashboard screen. Didn't feel anything different at first and continued driving back home. About 2 miles later in the middle of route 28 the car lost acceleration and completely stalled in the middle of the highway. Was able to maneuver it on the shoulder before car completely stopped. Restarted engine but same error showed up and car only moved a meter before stalling again. Had it towed to Ford chantilly va. Dealer called a few days later and stated it's a 800usd repair on a electrical harness issue. It is the same electrical harness recall that Ford released but only for the Ford Focus St models and not SE. This is the 2nd time this year that I've brought the car back to the dealer for major performance issues. The first one is covered by the transmission PCM recall. For a 2013 model that is barely being used (car has only 35K mileage) this is unaccepatable. Btw car also has an issue on the driver side power window (doesn't go down) but I have not requested them to fix them yet.

- Herndon, VA, USA

Vehicle purchased in 2015 with less than 20K miles. 1st problem, exploded tire causing minor body damage and sensor damage. Thankfully just came from a stop sign and not traveling fast, no injury. 2nd problem, driving down road at approx 35mph when airbags suddenly deployed. Wondered if hit small animal. Got out to investigate.....nothing. Vehicle then rolled off road (decline in terrain) landing rested in a chain link fence. Upon inspection, discovered that motor mounts had failed causing motor to drop forwards towards radiator therefore indicating crash and deploying airbags. All components connected to motor ripped forwards as well. Thankfully also no injury. If that would have occurred at high speeds, serious injury or death could have resulted. There is no reason or excuse for failure of motor mounts. This is clearly a defect. Contacted Ford at the highest level number I was able to obtain. Requested only to address safety issue. They issued a claim, dismissed it and would not allow me to speak to anyone with the authority to address the issue. Contacted Chevy dealership where vehicle was purchased, they said Ford would have to address the issue. Then took vehicle to Ford dealership to run diagnostic to evaluate why airbags deployed. This vehicle contains a module that contains data pertaining to airbag deployment. It is as simple as retrieving the data! only Ford field rep can do this. Towed vehicle to dealership to perform diagnostic to next be referred to rep for data retrieval. Employees of dealership were not allowed by their supervisor to examine the vehicle due to the extent of damage under the hood. Someone needs to be concerned with the integrity of the motor mounts on this vehicle. Other vehicles may have this problem as well. If mounts were to fail at high speeds, catastrophic crash would be eminent. Damage from crash would hide failed mounts as cause

- Salem, WI, USA

Well have had nothing but problems with this car, but here is the latest. I was driving and the car started making noises and then it sputted like going to die out, and get really rough driving. I parked the car got to work, and when leaving it would not start. Battery is new, so not that. After about 4 tries it started up, this was wed. Then Friday, and on way home the engine light came on, as well as had issue starting. I just received this letter today, how odd and confirmed that there is a problem and not my imagination. I have grandchildren that I pick up from school and day care, and will not subject them to this unsafe car. Also, last week the gas gauge just went to 50 and it binged to let me know, I drove to the gas station nearby, and I rolled in.. now see that gauge is also or could be wrong..I am bringing it in and hoping you put me in a rental until this is fixed!~

- Coral Springs, FL, USA