The contact owned a 2013 Ford Focus. The contact stated that she left her dog in the vehicle with the engine off and the windows partially open, as she entered her workplace. Approximately 30 minutes later, she was alerted that there was a vehicle on fire. She rushed outside to discover that her vehicle was on fire. As she attempted to save her dog, the fire grew stronger and the vehicle became engulfed in flames. By the time the fire department arrived, the vehicle was incinerated. Her dog died as a result of the fire and was taken by animal control. A police and fire report was filed. The contact sustained severe emotional trauma due to the loss of her dog but did not seek medical attention. The vehicle was towed to an independent mechanic where the vehicle was deemed a total loss and destroyed. The dealer nor the manufacturer had yet to be notified of the failure. The failure mileage was approximately 133,000.

- Colton, CA, USA

Transmission failed. Yes it is available for inspection upon request. The car was in a stalled out mode. Unable to drive the vehicle. No warning lights, symptoms or messages. Simply got in the car at the store and put it in gear car would not go forward or backwards. The motor would only raise as if the vehicle was in park.

- Kingstree, SC, USA

The contact owns a 2013 Ford Focus. The contact stated that the check engine warning light was illuminated and flashing. While driving at an unknown speed, the engine misfired and the vehicle was chugging. The vehicle was taken to the dealer where it was diagnosed that the powertrain control module (PCM) needed to be replaced. The vehicle was repaired. The manufacturer was contacted but no additional assistance was provided. The approximate failure mileage was 113,659.

- Clarklake, MI, USA

There have been several lawsuits filed and settled for the vehicle in question previously. Most recently, Ford was having so many issues with models 2011-2016 Ford Focus cars that they were taken to court over the matter related to the transmission control module in the vehicle. This was settled and Ford placed and extended warranty on vehicles of that model should customers have issues. However upon taking the vehicle to a Ford dealership, they are saying that that is not in fact the issue with the car, it is the clutch in the transmission which they also had an extended warranty on that expired conveniently not long before this happened. The clutch going out would mean that I would not be able to go and I would be stuck where the car sits. I have reached out to several other independent mechanic shops and every single one of them have stated that it is only a matter of time before the transmission control module breaks as it sounds like it is not functioning correctly now. I would also like to state that in no way did Ford attempt to contact me about any of these issues involving my car via and email or letter. They knew of the issues that could happen and the risks involved with me continuing to drive the car around and did nothing. The vehicle has been sitting for 7 months now as Ford has deemed it worthless. A vehicle that they sold me they will not even negotiate for because of how broken it is. I find this to be extremely irresponsible and quite frankly I do not have the money to be doing this.

- Sterling Heights, MI, USA

The contact owns a 2013 Ford Focus. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed but the vehicle failed to respond. The contact was able to shift gears and drive the vehicle. The check engine warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed that the transmission clutch assembly needed to be replaced. The vehicle was not repaired. The manufacturer was notified but no additional assistance was provided. The failure mileage was approximately 74,000.

- King George, VA, USA

This car started to make loud engine noises which caused the car to shut off then it restarted on it's on I finally got it to parking lot when I cut it off it still was rattling and clacking like I was cranking it up on the left side of engine so I waited till about 30 minutes what ever it was it killed my battery then it started back up again but then through a check engine light on but when I got it checked it wouldn't read any codes so the display on board of the car read transmission shift in reverse but I wasn't in reverse so it was stuck in transmission mode and could not drive it I got it at a shop which they only would say a transmission, but they only wants to put a transmission in with out checking if it could be anything else like a electrical problem but he says no a transmission so now I'm only at 150k miles and this goes out without notice, I even asked about the transmission acuator but he says no the whole transmission, I just got the car like 3 months ago, and that is no good

- Atlanta, GA, USA

Powertrain loss and loss of engine power, power control module. Engine failure on a busy highway. Putting me at risk of an accident. The car has been serviced by an independent service center. Has not yet been inspected by the manufacturer. Check engine and other warning lamps appeared

- Montclair , CA, USA

When pulling out on a hill or incline the car hesitates and seems to fall on its face for a short time then it finally picks up and has power. It just feels like it only has ten percent of power. It puts myself and others at risk of being in an accident, especially when pulling out into traffic. It could cause a side impact or rear collision very easily. I have driven a streight shift all my life and never ever had a vehicle seem to stall like this. I try and wait for a very large gap in traffic to pull out. On a hill in traffic I am afraid of getting rear ended trying to get pulled out and going. This has happened several times, it is intermittent.the car has only 60,000 miles, so it isn-??t worn out.

- Lebanon, VA, USA

Clutch and actuators, car only has 80,000 miles. $3500 transmission repair.

- Bradley, IL, USA

Check engine light came on. Before I had a chance to get it checked, the engine wouldn't start after refueling until trying on the fourth time. Took the car to a parts store and the code read P1450. An October 25, 2018 recall acknowledged a problem with 2012-18 Ford Focuses with a 2.0L engine. Although this problem is clearly acknowledged with this same year, model, and engine, my VIN is allegedly not covered in the recall. Dealer will not service the car under the recall.

- Lancaster, PA, USA

Two weeks after purchasing vehicle from a used car dealer, started having severe transmission shudders and car shut down stating the transmission was in need of repair. Had vehicle towed to dealership where diagnosis determined transmission needs replacing. Upon researching on line, , cars.com states NHTSA vehicle safety recall was issued for the transmission and also -??copilot-?? states on line that a recall was issued on this vehicle power shift transmission, ,, only two of many complaints on line about the transmission in 2013 Ford Focus.. However Ford states there is no safety recall.. only an extended warranty customer satisfaction warranty for transmission clutch slippage, , which ended last august, campaign #14M01... What am I to do ?... the price quoted for a new clutch exceeds the value of the car....

- Belton , SC, USA

The contact owns a 2013 Ford Focus. The contact stated while driving 45 mph, the vehicle stalled. The contact stated that the check engine and service now warning lights were illuminated. The vehicle was not drivable. The contact towed the vehicle to the local dealer, where it was diagnosed with needing a spark plug and the fuel injector to be replaced. The vehicle was repaired but continued to experience the failure. The contact also stated that the vehicle was started and the parking aid fault, serviced required warning light was illuminated. The vehicle was not diagnosed nor repaired. A dealer was not contacted. The manufacturer was informed of the failure. The failure mileage was approximately 75,000.

- Chardon, OH, USA

I took my Ford Focus 2013 into the Ford dealership on June 2020. There was a recall for the door latches 20S30 code. The dealership said they took care of it. I just checked online and it's hasn't been fixed. It's been almost a year and we've been driving it with a newborn baby not knowing that they haven't fixed the recall.

- Kihei, HI, USA

When I drive in the rain my car will sputter and lose speed. The oil light and battery light turns on and it dies. I can get it to turn over but it immediately dies.I have had to get it towed twice. Still can't figure out the problem.

- Wellington, OH, USA

I was driving on the freeway at the posted speed of 65 mph when the car engine RPM dropped to 2000 and then back up to 4000 the car immediately slowed to 50 mph causing traffic behind me to slam in their brakes. The car wouldn't shift to speed up causing me to pull over and creep to a gas station.

- Tucson, AZ, USA

My 2013 Ford Focus would not randomly start the other evening, after a couple tries it started. On the way home it would not shift properly and acting like it was going to stall. My engine light came on, which never had before. So the next morning I went to go take it to auto zone to have them do a diagnostic and my vehicle started right up, however it would not go into reverse. I have read there have been several issues with the Focus' transmission.

- Fort Atkinson, WI, USA

Transmission transmission transmission the car jerks and the clutch is messed up. I've had nothing but issues with the transmission, clutch, repeated recalls.

- Highland, IN, USA

Transmission seems to be slipping as if the gears are not catching during certain times of shifting. Engine seems to lose compression. Mechanic after mechanic seems to have a hard time diagnosing and repairing issues.

- Lexington, SC, USA

Ford transmission problems wont go away!! transmission shutter and poor initial acceleration. The clutch has been replaced twice and tcm twice by Ford dealer. After the last tcm replacement in 2016 problems continued and I was turned away by Ford dealerships because no engine light came on. Now that finally a check engine light came on U0101, P07A3, I am now over 100, 000 miles the clutch is no longer covered under warranty but the tcm is. I have had several incidents where the car lost all acceleration abilities while driving on a busy highway or simply fail to accelerate and a traffic light causing major delays for anyone around me. It has been a saftey concern for years due to the unpredictability of the transmission intermittently not allowing acceleration.

- Whittier, CA, USA

The car isn't drivable. When I start it it makes clicking noise and hard to start. If driving it, it doesn't give any gas or go over 20 miles. It sometimes shut off and sometimes have a hard time driving foward. Codes P0087, P0783, P2872, comes up on a diagnostic. That's driving on a street and can't drive on highway anymore.

- Houston, TX, USA