CarComplaints.com Notes: Ford changed a lot of things for its 3rd generation, just none of them were a good idea.
The transmission tends to hesitate and jerk when accelerating. The new electronically-driven power steering can fail suddenly and without warning. Even Ford's SYNC can be a headache. Actually, scratch that last one — it's always been a headache.
10.0
really awful
Crashes / Fires:
14 / 1
Injuries / Deaths:
8 / 1
Average Mileage:
37,884 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2013 Ford Focus. The contact stated while accelerating between 1st and 2nd gear as well as between 3rd and 4th gear, the vehicle shuddered. The failure occurred at various speeds. There was no warning light illuminated. The contact had not taken the vehicle to the dealer to be diagnosed. The vehicle had not been repaired. The contact stated that the failure was related to Customer Satisfaction Program 19N08 (Transmission Clutch Shudder/Transmission Clutch Warranty Extension) however the VIN was not included. The manufacturer was made aware of the failure and transferred the contact to the NHTSA Hotline. The approximate failure mileage was 69,000.
During startup after refilling tank with fresh gas it will putter and hesitate to stay stay on. Engine light came on had codes ran came back as codes P0171 system to lean secondary DTC P1450 unable to bleed up fuel tank. Was told that was caused by the EVAP so I needed that replaced. Then it-??s starts again was told it was the canister purge valve. I had my car taken to a ford dealership and was told they didn-??t see what the issue was. It is doing all the things that the recalls for the same year make and model did. It needs to be fixed because this is a safety issue. Next step is to hire an attorney and have vehicle throughly looked at.
The contact owns a 2013 Ford Focus. The contacted that after driving her vehicle an unknown warning light illuminated. The contact asked a person nearby what the warning light meant and was informed that there was a failure with the transmission. The contact then became aware that it was difficult to shift the vehicle into gear. The contact shifted the gear shifter into park(P) however, the gear shift indicator did not show the vehicle being in park(P). The contact stated that the vehicle then started rolling backwards. The contact then took her vehicle to the dealer and was informed that her vehicle could not be repaired unless the warning light was illuminated. The manufacturer was notified of the failure and referred her to the NHTSA for assistance. The vehicle was not repaired. The failure mileage was 36,900.
The contact owns a 2013 Ford Focus. The contact stated that while driving at various speeds, the vehicle shuddered, vibrated, and lost motive power. During the failure, the check engine warning light was illuminated. The cause of the failure was not yet determined. The manufacturer was notified of the failure and the contact was informed that the vehicle was not included in NHTSA Campaign Number: 19V515000 (Fuel System, Gasoline). The contact indicated that the vehicle had experienced the failure listed in the recall. The contact also indicated that the powertrain had been serviced several times under the same failure. No further information was available. The approximate failure mileage was 90,000.
I have had my car in at the ford dealership and I have been waiting on parts to come in. The recalls on the car which are the transmission control module and the gas tank deformation recall have not been completed on my vehicle but is showing up in the system as repaired. I have been waiting for over 10 months for these parts to come in for the repairs to be done. Now my car isn-??t drivable and just sits in my driveway.
- Darlington, SC, USA
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The transmission/clutch shutters between gears and has gotten progressively worse. I had the transmission fluid flushed at 30,000. Car now has 34,000 miles. The shutter/slip is now dramatic enough that I feel the car is not safe to drive.
There's an extended warranty on the TCMS on the fiestas and focuses from Ford from like 2011 to 16. I took advantage of them to replace the TCM but due to the TCM I guess malfunctioning the clutch itself has went out and now that's like dollars so the transmission control module in the clutch I feel should be covered under the customer satisfaction.
The contact owns a 2013 Ford Focus. The contact stated that since owning the vehicle, the transmission would either slip out of gear, hesitate upon depression of the accelerator pedal, or stall without warning. The contact had previously taken her vehicle to the dealer and had the vehicle serviced under NHTSA Campaign Number: 19V515000 (Fuel System, Gasoline) however, she was recently informed that there were no recalls on the vehicle. The manufacturer had been notified of the failure and filed a complaint. The contact was later referred to the NHTSA for assistance. The vehicle had yet to be repaired. The failure mileage was 6.
The contact owns a 2013 Ford Focus. The contact stated while accelerating from a stop, the accelerator pedal was depressed; however, the vehicle hesitated. The contact stated that the front-end of the vehicle was shaking abnormally. The shaking ceased after exceeding an unknown speed. The contact stated that the failure had become consistent. The contact stated no warning light was illuminated. The contact had not taken the vehicle to the local dealer. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 56,000.
The contact owns a 2013 Ford Focus. The contact stated while driving 25 MPH, the transmission fault failure service now warning light illuminated. The contact continued driving to her residence and then the engine fault failure service now warning light also illuminated. The contact towed the vehicle to the local dealer, where it was diagnosed with needing the transmission control module to be replaced. The vehicle was not repaired. Upon investigation, the contact associated the failure with an unknown Manufacturer Communications however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 122,015. THE CHAMPAIGN IS 14M02. THIS IS THE CODE THAT WAS MISSING.
The contact owns a 2013 Ford Focus. The contact stated while depressing the accelerator pedal, the vehicle would shudder and would not accelerate as designed. The contact stated no warning light was illuminated. The vehicle was towed to a local dealer where it was diagnosed with needing the dual-clutch transmission to be replaced; however, the vehicle was not repaired. The manufacturer was informed of the failure but offered no assistance. The failure mileage was approximately 120,000.
The contact owns a 2013 Ford Focus. The contact stated that the vehicle was taken to an unknown dealer to be repaired under an unknown transmission recall, and he was informed that it would be two months before the vehicle could be repaired. However, the contact stated that 4 months later, the vehicle was still at the dealer unrepaired. The manufacturer was not contacted or informed of the failure. The approximate failure mileage was 100,000.
The contact owns a 2013 Ford Focus. The contact stated that while driving at 20-30 MPH, the vehicle started jerking. There was no warning light illuminated. The contact drove to a stop sign and waited for traffic to subside before crossing to the other side of the road as the vehicle was unsafe to drive. The contact stated that as she began to drive, the vehicle continued to jerk and downshift as if it was going to stall. The contact stated that she continued to depress the accelerator pedal and the vehicle accelerated to 60 MPH, then downshifted again to 20 MPH. The contact was able to drive to her residence. The vehicle was towed to the dealer who diagnosed that the transmission clutch had failed and needed to be replaced. The manufacturer was not notified of the failure. The failure mileage was approximately 82,637.
This car has a bad clutch/Auto transmission problem. It shudders and has to be replaced. I had mine replaced at 67,206 miles. Now 15,000 miles later, it has to be replaced again. Ford knows of this problem. Just about everyone who owns this car has had at least 1 replaced if not 3. Ford knows of the problem. Ford should have to pay for my repair. I am sure lots of other focus owners would like to get them replaced or get reimbursed for repairs they were forced to pay for.
My Ford Focus Electric has been experiencing sudden loss of power and then getting "stop safely now" messages. After a while it will run again. I brought it to Phil Long Ford of Denver back in August and they hooked up a testing unit and said they found nothing. During September, the car experience the "SSN" failure, and then would not start. I brought it to Phil Long Ford and they said it was a battery failure and would cost $19,000 to replace the battery and control unit. I researched the issue and see the Focus Electric was recalled for sudden loss of power while driving. It is NHTSA Campaign ID 13V523000 and NTHSA Action Number PE13031. I asked Phil Long Ford to perform the recall and make the car safe to drive. They refused.
On the freeway and I received an error message stating to put the transmission on park on the interstate and the car shut down and almost hit several vehicles. This is very unsafe and don-??t want anyone else to experience this. It was telling me to put it in park and I couldn-??t shift it to park because I didn-??t want the car go in a dead stop on a 5 lane freeway. And it has this bad shudder and I-??ve replaced several components and find this very unsafe to drive as well as I feel like I-??m going to hit a car in front of me!
I have a 2013 Ford Focus 4 Door Hatchback, It is at 70k miles and has been giving problems taking off from first gear. I took to Ford dealer to be evaluated and it-??s the dul clutch system going bad which they have had many issues with. I feel is a safety issue I-??m getting ready to have a baby and what if my car doesn-??t go and hesitates and someone hits me or I get stuck in the middle of traffic! They had a warranty service for this issue on my exact car but you had to receive a paper in the mail to have the issue fixed which I am not the first owner and didn-??t receive the letter. They also upped the warranty on the vehicle to 7 years 100k miles and unfortunately my vehicle was driven to little for the problem to become noticeable in the 7 years as it only has 70k on it. I called customer relations to see if they could cover this because it-??s only fair they replace and fix since it-??s been a on going issue with these vehicles and only has 70k on it.
Check engine light came on Saturday morning on my way to work, When checked it comes up as fault codes P0420, with secondary codes of P144A - EVAP Emission System Purge Vapor Line Restricted/blocked, P1450 - Unable to bleed up fuel tank vacuum, and P0131 - O2 Circuit Low Voltage (Bank 1, Sensor 1), And started stalling after putting new gas in only, and now hesitates at lower gears and has a rougher then normal idle with the rps not staying steady, Also when doing a VIN check on Fords website, or the NHTSA lookup it does not show up as a recall, however when I do a full VIN check it does show under the recalls page, I'm not sure if they marked it as completed for the VIN of this vehicle or not but its doing literally all the stuff stated in Ford Safety Recall 18S32 18V735000 or 19S22 19V515000, but when trying to chat Ford about it they deny there is one even though the NHTSA OVERVIEW states: All of the affected vehicles previously had Ford Safety Recall 18S32 performed; however, updated powertrain control module (PCM) software was not available at that time. Ford Motor Company wants to ensure the software is updated to the most current release available. In some of the affected vehicles, the PCM software may not adequately detect a stuck-open canister purge valve (CPV) within the fuel vapor system. If the CPV malfunctions and sticks open, it can lead to excessive vacuum in the fuel vapor system, allowing the plastic fuel tank to deform. This can cause the following symptoms: -?? Illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P0420, P1450, P0443, P0452, P0456, P0460 and/or P2196 -?? Inaccurate or erratic fuel gauge indication -?? Inaccurate distance to empty (DTE) -?? Engine stall and/or other drivability concerns related to stuck open CPV I have only had the car 2 months as of tomorrow, and am a single dad raising my 6 month old son alone, I cannot have this breakdown completely and risk a accident when it should be covered by recall
The contact owns a 2013 Ford Focus. The contact stated while driving at an undisclosed speed, the warning light illuminated indicating that the transmission was hot. The contact was forced to stop and allow the transmission to cool down before proceeding whenever the warning light was illuminated. The contact stated that the vehicle would fail to exceed 50 MPH. Additionally, whenever the vehicle was driven for an extended period, the transmission warning light would illuminate. The contact stated that she took the vehicle to the dealer and the TCM was replaced. The contact was also informed that the clutch needed to be replaced. The contact stated that the clutch had been previously repaired under recall however, the vehicle started to experience the failure. The manufacturer was contacted and informed that she would be responsible for the repair. The failure mileage was 150,0Hotline QCF00.
A D V E R T I S E M E N T S
- Portland, OR, USA