CarComplaints.com Notes: Ford changed a lot of things for its 3rd generation, just none of them were a good idea.
The transmission tends to hesitate and jerk when accelerating. The new electronically-driven power steering can fail suddenly and without warning. Even Ford's SYNC can be a headache. Actually, scratch that last one — it's always been a headache.
2.7
hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
55,000 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2013 Ford Focus. While driving approximately 55 mph, the trunk operated independently. After the contact closed the trunk, a message appeared indicating that the trunk was still open. The vehicle was taken to bill kay Ford (14633 S cicero ave, midlothian, il 60445) where it was diagnosed that the latch on the trunk needed to be repaired. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 60,000.
The contact owns a 2013 Ford Focus. The contact stated that while driving about 60 mph, the trunk opened independently. The dealer was contacted at phone number: 323-838-6920 and stated that a diagnostic testing needed to be performed. The manufacturer was made aware of the failure and advised the contact to go to the dealer for the diagnostic testing. The failure mileage was approximately 55,000. The VIN was not provided.
The contact owns a 2013 Ford Focus. While the vehicle was parked, the trunk door ajar warning indicator illuminated and the trunk door did not close. The contact did not take the vehicle to the dealer or an independent mechanic for diagnostic testing. The manufacturer was not notified of the failure. The approximate failure mileage was 45,000.
I have had my pre-owned vehicle for 1 1/2 years and have had continuous issues with my trunk popping open randomly. It opens anywhere and at random times. I've had it open while driving down the interstate, which is a huge safety hazard, potentially having things from trunk fly out and hit another motorist. It has been looked at twice by baxter Ford in omaha, ne. They can never seem to find the issue or have it "duplicate" on their time. This definitely sounds like a manufacturer defect.
- Omaha, NE, USA
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- Tinley Park, IL, USA