CarComplaints.com Notes: Ford changed a lot of things for its 3rd generation, just none of them were a good idea.
The transmission tends to hesitate and jerk when accelerating. The new electronically-driven power steering can fail suddenly and without warning. Even Ford's SYNC can be a headache. Actually, scratch that last one — it's always been a headache.
9.5
really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
1,000 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
This is a copy of complaint sent to Ford... "the hood on my one month old Focus has popped four (4) times. Today I brought it in to my dealer (rt 23 auto mall, butler, NJ) and was told there was nothing wrong with the car. It "may" be my foot activating the hood latch. If my foot can open the car hood, you have a serious design problem. (which we already know from the other design issues the Focus has). This is a safety issue!!! Ford should remove all Focus' from the road immediately. My dealer agreed and gave me a loaner. They will be contacting you Monday to resolve this issue. If I was able to test drive the Focus for more than an hour, I probably (definitely) would not have purchased it. I had convinced myself to buy an american made car, but I was wrong!"
- Lake Hiawatha, NJ, USA
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- Lake Hiawatha, NJ, USA