The contact owns a 2013 Ford Focus. The contact stated that the driver's side door failed to close and remained ajar because the door would not latch securely. The contact used a rope to keep the door closed while driving. The vehicle was taken to an independent mechanic where the door lock assembly was replaced; however, the failure reoccurred three and half weeks later with the rear driver's side door latch. The contact related the failure to NHTSA Campaign Numbers: 16V643000 (Latches/Locks/Linkages) and 20V331000 (Latches/Locks/Linkages). The dealer was notified of the failure and informed the contact that the VIN was not under recall. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 77,671.

- Irmo, SC, USA

I took my Ford Focus 2013 into the Ford dealership on June 2020. There was a recall for the door latches 20S30 code. The dealership said they took care of it. I just checked online and it's hasn't been fixed. It's been almost a year and we've been driving it with a newborn baby not knowing that they haven't fixed the recall.

- Kihei, HI, USA

The contact owns a 2013 Ford Focus. The contact stated that after his wife entered the vehicle, she became aware that the driver's side front door failed to latch securely when the door was closed. The contact used a strap to tie the passenger's and driver's side door together in order to secure the door. Opelika Ford (801 columbus pkwy, opelika, al 36801, (334) 749-8113) was contacted however, the vehicle was not taken to be diagnosed nor repaired. The contact referenced NHTSA campaign number: 16V643000 (latches/locks/linkages) as a possible solution to the failure however, the VIN was not included. The failure mileage was 144,188.

- Salem, AL, USA

The contact owns a 2013 Ford Focus. While driving approximately 40 mph, the front passenger door opened. The contact pulled the vehicle over to the side of the road and tied the door closed with a cord. The vehicle was driven to mike fitzpatrick Ford (238 bullsboro dr, newnan, ga 30263) where it was determined that the latch on the front passenger side door needed to be replaced. The manufacturer was notified of the failure. The contact also mentioned that the vehicle's door latches were repaired previously on August 3, 2015 and August 6, 2017. The vehicle was not repaired for the recent failure. The approximate failure mileage was 103,000.

- Newnan, GA, USA

The contact owns a 2013 Ford Focus. When the contact attempted to close the front driver's door, it failed to latch and close. Upon investigation, the contact associated the failure with NHTSA campaign number: 16V643000 (latches/locks/linkages). The vehicle was not diagnosed or repaired. The dealer was not contacted. The manufacturer was notified. The failure mileage was 90,000.

- Duchesne, UT, USA

The contact owns a 2013 Ford Focus. While driving and attempting to make a turn at approximately 7 mph, the front passenger door opened. The contact had to stop the vehicle and have the passenger hold the door closed. The vehicle was taken to sunrise Ford (5435 us-1, ft pierce, fl 34982) where it was diagnosed that the door latch failed and needed replacement. The contact stated that the same dealer replaced all four door latches in 2017 as part of NHTSA campaign number: 16V643000 (latches/locks/linkages), but the failure recurred. The manufacturer was not notified of the recurrence. The vehicle would have to be repaired at the contact's expense. The approximate failure mileage was 77,000.

- Jensen Beach, FL, USA

The contact owns a 2013 Ford Focus. While driving approximately 5 mph in a parking lot, the front driver's door opened independently without warning. The vehicle was not taken to a dealer or an independent mechanic for diagnostic testing. The manufacturer was notified of the failure and referred the contact to NHTSA. The approximate failure mileage was 125,000.

- Stockbridge, GA, USA

The contact owns a 2013 Ford Focus. While driving at unknown speeds, the driver's side door opened without warning. The vehicle was taken to an independent mechanic where it was diagnosed that the spring fractured on the latch. The local dealer was not contacted. The vehicle was not repaired. The manufacturer was not notified. The failure mileage was 100,000.

- Sacramento, CA, USA

The contact owns a 2013 Ford Focus. While stationary and driving various speeds, the vehicle stalled without warning upon acceleration. In addition, the rear passenger door latch became unlatched and the door opened. Furthermore, the vehicle's transmission failed due to the inability to shift to second gear properly. Bertwolfe Ford in charleston, West Virginia was made aware of the series of failures. The vehicle was not repaired. The manufacturer was made aware of the issue. The failure mileage was 20,000.

- South Charleston, WV, USA

The contact owns a 2013 Ford Focus. When the contact attempted to lock the door, the door failed to lock. In addition, the door inadvertently opened while driving. The vehicle was taken to the dealer, but was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 16V643000 (latches/locks/linkages). The part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 111,092. VIN tool confirms parts not available.

- Garden Grove, CA, USA

The contact owns a 2013 Ford Focus. While driving approximately 55 mph, the front driver side door opened unexpectedly without warning. The contact received notification of NHTSA campaign number: 16V643000 (latches/locks/linkages); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was informed of the failure. The approximate failure mileage was 38,000. VIN tool confirms parts not available.

- El Paso, TX, USA

The contact owns a 2013 Ford Focus. The contact stated that the front driver side door failed to close and independently opened without warning. The failure recurred multiple times. The vehicle was taken to the dealer where the driver side door and latch were replaced. In addition, the front passenger side door became difficult to close and had to be slammed shut to ensure it was closed. The vehicle was not diagnosed or repaired. The contact later received notification of NHTSA campaign number: 16V643000 (latches/locks/linkages); however, the manufacturer indicated that the parts were not available. The manufacturer was notified of the failures. The failure mileage was not available. VIN tool confirms parts not available.

- El Paso, TX, USA

I did a complaint before on my door latch driver side malfunctioned and won't stay closed. I am doing another complaint because now the passenger door latch has malfunctioned. This vehicle is a 2013 and the door latches should not be malfunction this way. I had to pay out of my pocket to repair the first one now the second is damaged. I need the dealership to fix this problem as nobody contacted me to fix my problem the first time. At this point I am against Ford now and will not buy or recommend anyone I come I contact with to buy the Ford brand ever again. My name is lee [xxx] my phone number is [xxx] my email is [xxx] I own a 2013 Ford Focus and had many unsafe problems occur. Two door latches malfunction door will not stay closed. Fuel tank replaced cause of the capless system creating vacuum sucktion and damaging engine. When is enough enough with this vehicle. Worst investment I have made in my life. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Joshua Tree, CA, USA

The contact owns a 2013 Ford Focus. While driving, the driver's side door failed to latch shut. The door ajar light illuminated. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure. The failure mileage was 39,000.

- Temecula, CA, USA

The contact owns a 2013 Ford Focus. The contact stated that the rear passenger door failed to latch. The vehicle was taken to the dealer where it was diagnosed that the door latch needed to be replaced. The vehicle was not repaired. The VIN was not included in NHTSA campaign number: 13V085000 (latches, locks, linkages). The manufacturer was not notified of the failure. The approximate failure mileage was 57,580.

- Wesley Chapel, FL, USA

The contact owns a 2013 Ford Focus. While driving various speeds, the driver's door opened independently and the door ajar warning indicator illuminated. The vehicle was taken to the dealer where it was diagnosed that the door latch needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 116,090. The VIN was not available.

- Tucson, AZ, USA

The contact owns a 2013 Ford Focus. While driving 45 mph, the front driver's door swung open independently. The door ajar warning light illuminated prior to the failure. The failure occurred constantly. The vehicle was taken to the dealer where it was diagnosed that the door latch failed. The vehicle was not repaired. The manufacturer was not made aware of the failure. The VIN was not provided. The failure mileage was 41,000.

- Phoenix, AZ, USA

The contact owns a 2013 Ford Focus. The contact stated that the rear driver door failed to latch properly in a secured position. The VIN was not included in NHTSA campaign number: 13V085000 (latches/locks/linkages). The vehicle was taken to an independent mechanic where the door latch was replaced. The manufacturer was notified of the failure. The VIN was unknown. The approximate failure mileage was 23,000. Updated 09/28/16

- Citrus Heights, CA, USA

The contact owns a 2013 Ford Focus. While driving approximately 15 mph, the rear passenger door un-latched independently. It was diagnosed that the rear passenger door latch was fractured and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 53,973....updated 09/14/16 updated 10/18/16.

- Palm Springs, CA, USA

The contact owns a 2013 Ford Focus. While driving approximately 30 mph, the driver side door opened and would not close. The failure occurred without warning. The vehicle was taken to the dealer where it was diagnosed that the pawl spring tab was fractured and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The contact referenced NHTSA campaign number: 15V246000 (latches/locks/linkages), but the VIN was not included. The failure mileage was approximately 39,000. The VIN was not provided.

- Elmirage, AZ, USA