CarComplaints.com Notes: You should probably steer clear of the 2012 Focus. Otherwise, you might not be able to steer at all.
The 2012 is the first Focus to offer Electronic Power Assist Steering (EPAS). It's also the first year with massive power steering failure. These things are not mutually exclusive.
This car has a "rolling backwards" problem even on a slight incline. A few days after I purchased this vehicle I was stopped at a red light that had a slight incline when the car started to roll backwards. Behind me was a Police Vehicle which I almost rolled back into. I was able to pump the brake pedal quickly to prevent hitting the vehicle behind me, but after I made the turn the officer turned on his lights and pulled me over.
Thankfully the officer knew about the "roll back problem" because he stated that he had a Ford Focus himself with the same problem, and let me go with a warning to "be careful".
Ford Motor Company has also known about this for many years and REFUSES to do anything about it on the Ford Focus, and I am not sure if the "double clutch" is/was used on any other model vehicles.
Ford is KNOWINGLY ALLOWING defective cars on the road, along with other Government Agencies who have received thousands of complaints about this "problem".
I don't believe all the money that I used as a down payment for the 2012 Ford Focus that I purchased 2/2012 and traded the car in 10/2012 and had to come up with another down payment because of the transmission shifting problem. There should be a lawsuit to be able to retain the money that was used and wasted. The Ford transmission settlement did not include this issue.
This is just one of the problems. The other problem is the transmission pulls very hard. It makes a scrubbing sound sometimes. I have only had this car since Feb.2017. I like immediate help and my car fixed or let me trade..Here is my cell number.. 13364320461 and email pansyorrell@yahoo.com and pansymack002 @gmail.com...I will be waiting to hear from you all. Please leave message on voicemail. And I will return call. Please tell where I can get my car fixed or traded. Very very disappointed in my cars performance. Please help ASAP. Pansy D. McNair. July 14,2017
There was apparently a recall for this to reset the computer in the car. Well guess what, Ford? About half the time my car will STILL roll backwards on a hill in drive. Awesome.
I have a 2012 Ford Focus. Nothing but problems. Supposedly got my transmission fixed and car still hesitating and now rolling back when in gear. I have had multiple problems which I will be listing separately.
Is TRANSMISSION SLIPPAGE safe? Hell no it's not safe! Let's let CEO of FORD try it out!
Any way, it scares the hell out of me, my husband will not drive my car because of the slippage he prefers to drive his 1983 Chevy C-10 he says it's safer than my car. I'm starting to think the same way.
I shouldn't have to pay for a rental because they need to keep my car for more than a day. Ford SUCKS!!!!!!!!!!
February 2012-service writer acts like I am nuts, tells me there is no problem. Then I receive a letter in the mail for recall later in the year, do not remember when exactly, take in vehicle am told it is a software glitch, car seems to work well for another 6 months. Then it starts doing the same thing. Next time have car in for oil change tell service writer who tells me there is no problem. Each time I take it in for oil change tell a different service writer about the incline issue and I am told there is no problem.
See on this website that there is a known problem that Ford does not care to address. It is a good thing there are not too many inclines in the San Antonio/Boerne TX, that instance is prevalent.
car will roll back on any incline while in drive was told by ford dealer that this was normal so keep on driving it now it is getting worse the car is going back to ford this week to see is going on
A D V E R T I S E M E N T S
It just doesnt roll back in gear...it vibrates when I start to take off..I had to replace a component in the tranny a week after I bought it.
- smgjbarks520, Beersheba, US