The power steering failure light came on in our 2012 Ford Focus on Christmas and the steering never came back. The light had came on in the past and usually turning off the car and turning it back on helped. Now it's just done for good. The cost is going to be around $1500 to fix this stupid car. Ford is a piece of crap company who sells poorly built vehicles. How many people are going to need to wreck and die because the steering goes out while they are driving? There are hundreds, if not thousands of posts on a lot of other websites concerning peoples' Focuses and the steering. Ford needs to recall this and fix this problem asap.

I bought a 2012 focus SEL with 43000 miles on 1/15/2014. I drove from NC. to CA. 2 months later and never had a problem, then 6 months after that, I would get random alerts saying "Steering Assist Failure" but I could turn off the car and restarted it and it would go away. When the message came up you lost all steering assist and it goes into manual. On Thur. Sept. 26, 2019, at 6:30am as I starting driving doing about 25 mph, it came on and I lost all steering. As I slowed down and started a turn, the wheels locked up and the car went up the curb and hit a cinder block wall.

I have looked up this problem before and knew my time was coming but hoped FORD would do the right thing and recall the Focus as well as the other they did with the same problem. Next step is reporting it to NTSB. I do not have the $3125.00 to fix this. You would have thought the car industry learned from the GM screw up but I guess not.

This is a warning to ALL 2012 Ford Focus with Electronic Steering issues: IT WILL FAIL the SAFETY portion of inspections, and it WILL COST thousands of dollars to have it fixed! Design flaw FROM FORD DESTROYS the ELECTRONIC BOX located 3 (THREE) inches away from the exhaust manifold causing the casing to become super hot and DESTROYS the INTERNAL COMPONENTS that "power steers" the vehicle.

This is a MAJOR SAFETY ISSUE that Ford knows about but has done NOTHING to address this issue with the Ford Focus, BUT HAS addressed this issue with OTHER MAKES/MODELS with the SAME UNIT. WHY have they NOT RECALLED this make/model/year of vehicle when THEY KNOW about this problem, along with the NTSB?

I am the owner of a 2012 Ford Focus SE and I bought the vehicle in 2018. My car has recently developed a power steering failure, making the car unsafe to drive. I took the car into Ford and they quoted me $3,648.23 (Canadian) to replace the steering gear. I recently spent $1,300 to replace the front ball joints and now together with this next issue, there is a total of almost $5,000 in repairs I have had to make in the last 3 months of my four years of owning it. The car itself is 10 years old, and should not already have issues like this. The repairs alone are costing more than the Ford Focus is even worth.

I've had this issues since I got the car. At first it would be 1 to 2 minutes, and then it would be all good. There's no issues with turning the sterling wheel. I mostly had issues when it was cold but there were at lease 6 times when they weather was just fine. I called in and talked to them but when they got the car the issue was "fine" and they said if its not doing it then they can't tell me what's wrong.

Now, it's gone out completely, it will cost $2540 dollars and the value of my car is 3000 to 4000 (2012 Ford Focus) - but with the issue not fixed, it's actually worth 1 to 2 thousand. I'm now getting a new car and that wasn't the plan.

I doubt this will got any further then the front door as hundreds have come forward over power assist issue or fault. The dealerships and head executives could give a flip less. I have a dealer that lies, says work has been done and it hasn't. Ford won't admit it and the codes in the 13 Fusion recalls in my opinion could be different in the 12 Focus ones they won't admit.

After several days - yes, I'm very mechanical, I have some software experience. First the code u3000-53 deactivated pscm... Well and the ground issues they have and the 300 other issues, this is a really good scenario. The ecm, bcm and several modules talk and the worthless bsm on the neg and the corn head that decided to make a neg on paint, congrats!

...I checked voltage live feeds acc feeds - you name it, I did it...

Also this update to the tcm may have a hand in it... My software shows the pscm with no codes however a full scan will show u3000-53. Well, guess what the bcm issue is. It's not allowing also a code fault in cluster or dash indicator.

My opinion - Ford will never get a dime from me ever and we tax payers give them a bail out and one other. I as well got the shaft by 5 days over transmission repair car at that point 63,000 and the dealer had for 3 days. I'm so on fire - I have no more to say but someone get off that ass and force junk Ford into a recall.

update from oct 28, 2020: OK, we have several websites that are taking these complaints on the steering fault I have failed in finding any investigation... what the???

I'm medically disabled and several infusions every week so I have to drive this '57 Ford pick up without steering power... I have spent days, test after test, hours on forums... I purchased the forscan software and the cable - I sure can't blow 100 plus for Ford to tell me or lie to me. Yes, I was an ase cert mechanic I have come to a conclusion that these software upgrades to the tcm, ecm, bcm to mask or fix a coverup issue, well, I think the bcm isn't talking to the pscm, but it shows pscm good on software and the failure is the bcm. I will be calling Ford direct - no, not dealer.

Power steering was intermittent since 2014, especially on hot days. Then finally in July 2016 the power steering completely failed. Prior to this Ford was unable to diagnose the issue if it was not actively occurring. eyeroll. In 2019 I brought the vehicle in for a couple recall fixes and asked them to check the steering. They stated it would have to replace the entire electrical power steering unit for ~$2,500. Repair was not conducted.

I had read in forums that this brand new (at the time) all electric power steering unit was placed too close to the engine exhaust manifold and too poorly heat shielded, frying the electrics. Rumor is that not enough reports of the issue, or deaths associated to loss of power steering while driving have occurred for Ford to issue a recall. Hopefully, this complaint helps.

Sitting in my driveway getting ready to leave for work steering assist fault service pops up on info center. Steering wheel wouldn't turn. Shut the car off and restart disappears. I drive the 8 miles to work no problems. Park, shut the car off, start it back up and it popped up again. Same issue as the first time.

The dealership I purchased the car from didn't mention this issue, only the transmission one. I've only had this car since Feb 2020. I am not happy with the amount of issues I've had with this car.

My complaint at 91000 is my power steering assist light comes on and I cannot drive the car. So I had it towed down to Ford in Sumner. I was told the for just the part to repair the steering gear it will cost $1441.00 and the labor will be $784.00.

I have bought 3 Focuses over the years and I will say that Ford is taking everyone money and not caring. How many people is it going to take for the Ford Motor Company to take responsibility for the piece of garbage car they they created or should hundreds die or seriously get injured before something is done.

Took my son’s Focus in for a recall on the fuel tank valve. Dealer completed the recall repair and attempted to restart the vehicle. The power steering out warning turned on and they could not clear it. Service manager contacted Ford and was informed that it would not be covered in any way. Repair is $2600 to replace the electronic power steering module or $1600 for a salvage non-warranty used part. Hard to stomach on a car with a $2000 trade-in value or $4500 private seller value. Why no recall on the Focus when Multiple other Ford models with the same problem were recalled? Ridiculous. We are done with Ford forever.

OVERVIEW: - Lose control of the car randomly - Two Ford dealers have no idea why - Mechanic told me he has seen this before - Unsure if fix will resolve problem for good or is this Temp, no one can answer?

DETAIL: My daughter and my wife experienced this, it is my daughters car and a couple of times now she has lost all control with the steering of the car. All the lights on the dash come and she does her best to get it to side of road. First time she was not sure what to do and left it there to have people come by and push it, only to restart and everything was just fine. She thought it was her fault so she didn't mention the first time, the second time she asked why it did that?

A few weeks later my wife took the car out and it happened to her only she was doing about 45mph, she panicked, luckily for her no one was around.

I took it to the local Ford dealer to have that looked at as well as the Air Conditioning fixed, they found nothing relating to the steering and the air broke within 24 hours after leaving the shop. Decided to take the car to a local mechanic who quickly found the issue, told me he has seen this before and to call Ford, said he could fix it but I should talk to Ford first. After doing that, Ford suggested I take it to a dealer to have them look at, said if they see the lights they will replace if not they cannot replace it.

Now here we are 4 weeks later after I had to call the dealer (different Ford dealer than the first time), they said they found nothing. I asked if they could repair the new recall and they were completely unaware that it had another recall issued. Seriously worst service from both dealers.

6 weeks to get nothing from Ford and the biggest issue I have right now, If I get this fixed will the random losing control stop or is that a design flaw that so many are talking about on this forum?

I am disappointed in both Ford dealerships in their lack of follow up, I am concerned Ford just does not care about this issue and I now I have a car I don't trust even if I do fix?

Son returning to college had steering wheel become so hard to turn, he ran into the shoulder attempting to exit the freeway. A little searching found hundreds of Ford steering module failures and many recalls on other Ford models with failure of the same part. Is Ford waiting for more people to get killed before issuing a recall?

Update from Sep 3, 2019: UPDATE - Dealer updated software for $250. It did not work so a complete steering module replacement is required, which cost almost $3000. Absolutely, terrible customer service by Ford.

Intermittently at random times the power in the power steering would fail creating a dangerous situation. Control of the vehicle would become difficult because of the large increase in effort to control the vehicle steering. Turning the vehicle off for a few minutes usually remedied the problem after you'd been scared to death from the loss of power steering. Steering control module was reset by local auto shop. They said there wasn't much they could do short of starting to replace parts in the system. They suggested taking the vehicle to a Ford Dealer because it was an ongoing issue with 2012 Ford Focus'.

After 4 months the power steering completely failed. We took it to Fremont Ford in Fremont/Newark, CA. Big mistake on our part, it took them 1 day shy of 3 weeks with many un-returned calls. Ended up filing a complaint, Case #CAS14608637 with Ford to regarding the dealer and power steering failure situation.

According to Fremont Ford, the cause of the power steering failure was the DMC connector, associated wiring from the steering computer to the steering module and the steering module/steering gear. Total cost for diagnosis, parts and labor was $2802.38. This is my daughter's car and I thank God that she was able to maintain control of the vehicle when the power steering failed. I truly believe this is a serious safety defect in the vehicle.