CarComplaints.com Notes: You should probably steer clear of the 2012 Focus. Otherwise, you might not be able to steer at all.
The 2012 is the first Focus to offer Electronic Power Assist Steering (EPAS). It's also the first year with massive power steering failure. These things are not mutually exclusive.
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact's daughter owns a 2012 Ford Focus. The contact stated while her daughter was driving 25 MPH, the vehicle began to stall. The contact stated no warning light was illuminated. The contact also stated that while adding fuel to the vehicle, the vehicle failed to start, and the check engine warning light was illuminated. The local dealer was made aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure and stated that NHTSA Campaign Number: 19V515000 (Fuel System, Gasoline) was serviced in 2018. The failure mileage was approximately 86,000.
The contact owns a 2012 Ford Focus. The contact stated that after refueling and starting the vehicle, the vehicle was shifted into drive and drove several feet before losing motive power. There were several unknown warning lights illuminated. The vehicle was restarted and then driven to an independent mechanic to be diagnosed. The contact was informed that the canister purge valve had failed and needed to be replaced. The vehicle was not repaired. The contact was informed that there was a recall for similar vehicles however, the VIN was not included. The local dealer was contacted and informed of the failure. The contact was provided the cost for diagnostic testing but declined to have the vehicle diagnosed. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 160,000.
The contact owns a 2012 Ford Focus. The contact stated while driving at various speeds, the vehicle stalled without warning. The contact also stated that after refueling, the vehicle fails to start up after several attempts. The vehicle was towed to the residence twice due to the failure. The following day the vehicle failed to start up with the check engine warning light intermittently flashing on the instrument panel. The vehicle was taken to the dealer and the contact was informed that the Vin was not under recall. Upon investigation, the contact linked the failure to NHTSA Campaign Number: 19V515000 (Fuel System, Gasoline). The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 115,000.
The contact owns a 2012 Ford Focus. The contact received notification of NHTSA campaign number: 18V735000 (fuel system, gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was taken to randall Ford Inc (5500 rogers ave, fort smith, ar 72903) on several occasions to schedule an appointment however, the contact was informed that parts were still not available. The contact stated that while driving at an undisclosed speed, the vehicle stalled with the fuel gauge reading empty. The contact stated that there was under of gasoline in the fuel tank. The vehicle was restarted and operated as intended. The manufacturer was made aware of the issue. Parts distribution disconnect. The approximate failure mileage was 70,000.
The contact owns a 2012 Ford Focus. The contact stated while idling, the vehicle stalled with the check engine warning light illuminated. The vehicle was taken to freestone Ford (1201 us-84, fairfield, tx 75840; (903) 608-9515) where it was diagnosed with a stuck canister purge valve. The contact was informed that the fuel tank, fuel pump, and fuel pressure sensor needed to be replaced. The vehicle was not repaired. The contact stated the failure was like NHTSA campaign number: 19V515000 (fuel system, gasoline). The manufacturer was not notified of the failure. The failure mileage was 114,000.
- Fairfield, TX, USA
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The contact owns a 2012 Ford Focus. The contact stated that while driving approximately 25 - 30 mph, the vehicle suddenly stalled with the check engine warning light illuminated. Several attempts were needed to restart the vehicle. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the fuel tank was warped and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The contact was informed that NHTSA campaign number: 19V515000 (fuel system, gasoline) was completed on the vehicle. The approximate failure mileage 130,000.
The contact owns a 2012 Ford Focus. The contact stated that while driving 45 mph, the vehicle stalled without warning. The contact pulled to the side of the roadway and had the vehicle towed to the residence. A dealer was not contacted. The vehicle was not diagnosed nor repaired. Upon investigation, the contact associated the failure with NHTSA campaign number: 18V735000 (fuel system, gasoline), however the VIN was not included. The manufacturer had not been informed of failure. The failure mileage was 138,848.
The contact owns a 2012 Ford Focus. The contact stated the vehicle was repaired under NHTSA campaign number: 18V735000 (fuel system, gasoline) at heritage Ford (2075 edsel ln nw, corydon, in 47112) however, the contact experienced the failure stated in the recall. The contact stated that while driving at various speeds, the vehicle stalled with the check engine warning light illuminated. The contact added fuel to the vehicle and vehicle resumed normal operation. The vehicle was taken back to the same dealer and diagnosed. The contact was informed that the canister purge valve needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 150,000.
The contact owns a 2012 Ford Focus. The contact stated that while driving at unknown speeds, the vehicle stalled and on several occasions failed to immediately restart. The fuel gauge also provided inaccurate information. The vehicle was taken to an independent mechanic who replaced the fuel pump and the driver's and passenger's side front and rear door handles. The transmission was also rebuilt. The vehicle was taken to jordan Ford located at 13010 N. interstates 35, san antonio, tx 78233 and repaired under the NHTSA campaign number: 19V515000 (fuel system) however, the failure recurred. The manufacturer was not notified of the failure. The failure mileage was 60,000.
The contact owns a 2012 Ford Focus. The contact stated that the vehicle was repaired per NHTSA campaign number: 18V735000 (fuel system, gasoline) at star Ford Lincoln (located at 1101 S brand blvd, glendale, ca 91204, (818) 956-0977). After the vehicle was retrieved, it failed to start. The dealer was able to recharge the battery. The contact stated she was able to drive to her residence. Two days later, while driving 25 mph and depressing the accelerator pedal, the vehicle failed to accelerate and the check engine warning indicator was illuminated. The contact replaced the battery. The vehicle was taken back to the dealer, but and the contact was unaware of the diagnoses. The manufacturer was not notified. The failure mileage was 118,834.
I have already had to take my Ford Focus 2012 SE..I have already had my car checked out for the transmission and I feel like it's still running poorly I can hear the transmission still getting stuck and the words transmission failure has appeared on my dashboard... now the fuel gauge is definitely not working...have invested too much for this car already as I am leasing and I have paid 3xs the amount the car is worth...and now afraid anything can go wrong while driving the car....what can I do?? seems no one has anything to help me...I have always trusted Ford...now what...am I to die in the car before it will be replaced...I have paid too much to worry like this...my family will not let it go if anything happens to me as a result of these recalls that do not get fixed...I'm going back to the dealer and see if they will honor what you say...I feel like no one is caring about the state of my transmission which is still not right. When I drive on high ways it revs toll hits right gear and pulls constant on regular city streets..please tell me what to do...I don't feel safe in my own vehicle...not anymore..please help I'm 54 and do not have means to start again...please help me.
The contact owns a 2012 Ford Focus. The contact received a recall notice for NHTSA campaign number: 18V735000 (fuel system, gasoline). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Stuart powell Ford Lincoln Mazda (225 S danville bypass, danville, ky 40422, (859) 236-8917) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was notified and was not able to confirm when the parts were to become available. The contact stated that the vehicle also experienced steering failures several times. The failure mileage was unknown. VIN tool confirms parts not available.
The contact owns a 2012 Ford Focus. The contact stated that while at a stop light and making a left turn, the gear shifter failed to shift gears and the vehicle stalled. The transmission warning light illuminated. The contact coasted to the side of the road and powered off the vehicle. The vehicle was restarted but the failure reoccurred. The vehicle was not taken to a dealer or an independent mechanic for a diagnostic testing. The vehicle was not repaired. The vehicle was included in NHTSA campaign number: 18V735000 (fuel system, gasoline). The manufacturer was notified of the failure and advised the contact to have the vehicle seen by a dealer. The approximate failure mileage was 130,510.
The contact owns a 2012 Ford Focus. While driving, the vehicle stalled. The contact received a recall notice for NHTSA campaign number: 18V735000 (fuel system, gasoline) regarding the canister purge valve. The contact spoke with the manufacturer and was informed that the recall was valid and to have the dealer repair the vehicle. The contact took the vehicle to Ford of uniontown (1 superior way, uniontown, pa 15401, (724) 425-5980) where it was test driven. The dealer stated that they would call the contact when the part became available. After waiting three weeks, the contact called the manufacturer and was informed that the dealer stated that they did not need to repair the vehicle. The dealer removed the VIN from the recall. The failure mileage was 60,000.
I have been having problems with my car not being able to get the key out of the ignition, not going into park, and shuddering and sputtering when starting from a complete stop pretty much since I have had my car. This week, I couldnt get it out of park at all and then went to drive home from work my shifter would move but the car would not go into gear.
Car was running fine and the vehicle lost power and slowed to a crawl. After sitting awhile it started up again only to loose power again. Was told it was the computer, then the battery, then the transmission. Now being told that it was the tcm voltage being the problem. The car is in the shop. The service manager has said the part is not available because there are so many of these cars requiring this part. The car is not safe to drive and there has been some recalls on many of these models. In fact there is a recall for a software update on many of them but not mine. Why isn't there a recall if the dealer says that it is a common problem on this car.
Approached stop light on a road with steep incline. Came to complete stop behind several cars without incident, but when pressed gas to move at green light, gear (despite being automatic transmission) slipped and stayed in neutral, revving but not engaging. Car began quickly rolling backwards. I was able to yank emergency brake just before hitting the car approaching mine from behind. Similar incidences have occurred with regard to incorrect/ dangerous automatic gear changes -- sudden loss of needed gear change to enter highway from ramp (flat land) and all kinds of gear changing problems (stuck in gear several gears too low or too high) in hilly terrain. This can result in lurching as well. Dealership claims normal operation and says the car isn't generating helpful codes as a result.
Attempted to accelerate into merge lane and onto highway but transmission did not respond with engine revving up and slipping. I had to pull off the road to avoid obstructing traffic or being struck by traffic. Although this was the most dangerous incident it has happened before and the Ford dealer has not resolved the problem.
This Ford Focus exhibits strange and dangerous shaking and stuttering between gears 1 and 2. it has done this with increasing frequency since we got this car in 2011. It feels like it will stall at any moment. It also has nearly stalled several times when stopped at a light and sometimes rolls backwards while in drive even though it is an automatic. The dealership says these things are normal because it is a 'sporty-model car' and it takes the engine time to adjust to a person's driving style. The Ford Focus model years affected with this problem should be recalled by Ford asap.
A D V E R T I S E M E N T S
- Salinas, CA, USA