CarComplaints.com Notes: You should probably steer clear of the 2012 Focus. Otherwise, you might not be able to steer at all.
The 2012 is the first Focus to offer Electronic Power Assist Steering (EPAS). It's also the first year with massive power steering failure. These things are not mutually exclusive.
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Canister purge valve was not replaced during recall. Because a week after I took the car for recall, the canister purge valve was diagnosed to be faulty.
Power steering assist failure warning light upon cranking the car, steering wheel impossible to turn but not locked up. Car hesitates/sputters at acceleration from stop
The contact owns a 2012 Ford Focus. While driving, the vehicle stalled in the middle of the highway and the check engine indicator illuminated. The contact was able to coast the vehicle to the side of the road. When the vehicle was powered off and restarted, the vehicle drove normally. On another occasion, while attempting to drive the vehicle, it failed to start. The vehicle was taken to rogel Ford (located at 26167 ms-27, crystal springs, ms 39059, (601) 892-3673) where it was diagnosed that the fuel pump failed and needed to be replaced. The vehicle was not repaired. Furthermore, the front driver side door failed to close. The vehicle was taken back to rogel Ford where the door was repaired, but not diagnosed. The contact was informed by the dealer that they also reprogrammed the power train module. The contact stated that the fuel gauge would show full when it was supposed to be at half a tank. The manufacturer was notified of the failures and stated that rogel Ford repaired the vehicle per NHTSA campaign number: 18V735000 (fuel system, gasoline). No further assistance was offered. The approximate failure mileage was 159,000.
There have been several recalls for my car regarding the fuel system and gas tank, my car exhibited all the same symptoms, I took it to a Ford dealership that refused to do the work unless I pai'd $2,000 for an expired previous recall for a different issue that was unrelated. They claimed without doing that work if they did this work the car wouldn't work at all. I complained to Ford who told me dealerships don't have to honor recalls and to keep trying other dealerships. I asked what to do if none would do the work and they said pay out of pocket. Worse yet, the first dealership cleared the recall as not being needed, so now I have a damaged car that I can't get the recall work on that I can't afford to do myself. I'm going to just have to sell the car.
- Fairfield, CT, USA
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Takata recall I noticed that this vehicle "chugs" when it is sitting idle, and that sometimes it feels as if it wants to stall while idling. There is already a recall out for this issue but I have not been informed of it. It says that 10/22/2018 there was a recall for this issue. Onto the next issue, without warning my vehicle began to shake (this car is my daily driver) and then I began to hear whining whenever I would turn! help!
Fuel gauge suddenly inaccurate- showing fuller than it should be. Noticed discrepancy after driving a short distance, shopped and planned to get gas on the way home. When I started the engine the gauge went from 1/2 full to 3/4 full. It remained 3/4 full with additional driving of multiple trips. I was told by the local Ford dealer this was not covered under recall 18532.
Ford issued a recall on this vehicle (manufacturer recall #18S32) NHTSA recall # 18V735 on octobe22, 2018. They still have not come up wtih a remedy other than to keep the gas tank at least 1/2 full. This is not acceptable to me.
The contact owns a 2012 Ford Focus. The contact stated that after the vehicle was repaired per NHTSA campaign number: 18V735000 (fuel system, gasoline), the check engine warning indicator illuminated. Bird kultgen Ford (1701 w loop 340, waco, tx 76712, (254) 666-2473) performed the recall repair. The vehicle was not diagnosed or repaired a second time. The manufacturer was notified. The failure mileage was 100,000.
The contact owns a 2012 Ford Focus. While driving 70 mph, the fuel warning indicator illuminated and the vehicle seized. The contact had to go to a fuel station to place fuel in the vehicle in order for it to start. The contact took the vehicle to pennyrile Ford (5505 fort campbell blvd, hopkinsville, ky 42240, (270) 886-8131) where it was diagnosed that the purge valve failed and needed to be replaced. The vehicle was repaired, but the failure recurred. The manufacturer was made aware of the failure and did not assist. The failure mileage was 125,000.
Takata recall after I went to a gas station and fill my tank up with gas drive about 2 miles the car start to stall in the middle of the street with me almost cause me to be in and accident luckily I pull to the side to avoid that then the check engine light came on suggesting I check fuel componet and service engine
Vehicle intermittently loses all propulsion, both while in motion or after accelerating from a stop. I've had it happen both during city commutes and during a turn. Throughout these episodes, the gear indicator on the dashboard goes from highlighting the current drive ("D") gear, or in some cases the reverse ("R") gear or parking mode ("P"), to nothing at all. When the gas pedal is pushed while this is happening, the engine will rev, but vehicle will not move. User won't even have a chance to pull over since it will stop dead. Episodes are usually brief, averaging a couple minutes, however when this does happen it can cause an accident due to a sudden decrease of speed. As for what specific system is at fault, I'm uncertain specifically, though believe either the power train or main computer (esp. Dealing with gear shifting) is malfunctioning.
The contact owns a 2012 Ford Focus. The contact stated that an abnormal fuel odor was coming from the vents and the vehicle reeked of fuel. The odor was so strong that it was a distraction to the contact and her family's health. The vehicle was taken to joe hall Lincoln Ford (1617 21st street, lewiston, id 83501, (888) 706-3381) where the mechanics repaired a door latch, but did not repair the fuel tank. The manufacturer was not made aware of the failure. The failure mileage was 97,637.
18S32 was performed January 2019 per the recall notice I received. Ford dealer in garden city ks said my car was fine and sent me on my way. April 9th, I received a cel for emissions on the purge canister. Filled up with fuel, unable to start. Was able to finally start vehicle and it died while driving. This is the same symptoms of this recall for the PCV under 18S32. I took back to Ford April 11th (same dealer) gave my case number since I called Ford prior to ask if this would be covered, they said the dealership would need to look. Ford dealer received car 4/15 (since I needed an appointment) said they needed approval from Ford and would call me. I called 4/18 to follow up, service manager said they got denied on one and will check with other departments at Ford. I received another call same day that they cannot cover it since it was a one time recall for this issue despite no parts being replaced at previous recall. My car, does run, but I am concerned the vacuum issue in this recall will render my car useless if I continue to drive since this is my only car. I need assistance getting the recall done despite being denied.
2012 Ford Focus stalling and shutting off on highway. Engine stalling and shutting off multiple times while driving. Check engine indicator on due to recall.
Over the last 4 months my Ford Focus has completely ran like [xxx] the car bogs out cuts off due to the fuel and cluster jam and it's caused my clutch or transmission to throw codes. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
Off and on for the past 2 months go out to start the car put it in reverse attempt to back up and the steering wheel becomes stuck it will not turn at all you have to give it 1 min and then try again and then it resumes normal, last summer was driving down the main highway the right headlight went out the next morning start the car and appears in screen default on the L lighting open the hood to see all electrical wires to the headlights were burnt where the bulb connects to the wire areas had to have all wiring redone and also new complete headlights, also 2 years ago was driving down the highway car stalls out I drift to the edge of the highway attempted several restarts would not restart had it towed and had to replace the fuel pump and relay switch
I received a recall notice a few months ago and I was told that I would receive another letter in about 3 months once the necessary parts were in stock. I hadn't received the follow up letter so I called my local Ford dealer and I was told that the parts were on back order but I could set up an appointment to have my vehicle inspected for corrosion to determine if I even needed the parts. The earliest appointment I could get was May 18th, just for the inspection; not even for the actual repairs. The recall is for the fuel vapor system and there's a warped part that is causing an inaccurate reading on fuel levels which means I have to maintain at least a half tank of gas at all times. My car is now leaking gas and stalling in traffic due to the issue. I live in a city with lots of steep inclines and hills and I have to avoid certain streets because my car has stalled and almost caused accidents. There is only one Ford dealer in my area. The only other dealer is about 30-40 minutes away.
The contact owns a 2012 Ford Focus. The contact received notification of NHTSA campaign number: 18V735000 (fuel system, gasoline); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Avis Ford Inc (29200 telegraph rd, southfield, mi 48034, (248) 355-7500) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was notified. The contact had not experienced a failure. VIN tool confirms parts not available.
Ford sent us a safety recall notice 18S32 (NHTSA recall 18V-725). We scheduled an appointment with the dealer, bill talley Ford, Inc., in richmond, va to do the work as outlined in the recall notice. The dealer refused to do the work opting instead to tell us that "it was not necessary".
A D V E R T I S E M E N T S
- Auburn, AL, USA