The contact owns a 2012 Ford Focus. The contact stated that while at a stop light, the accelerator pedal was depressed, but the vehicle failed to respond. The message that the transmission had overheated was displayed. The contact was able to push the vehicle off the roadway. The vehicle was towed to the local dealer, where it was diagnosed that the transmission control module needed to be replaced. The dealer informed the contact that the part was on backorder. The parts arrived and the transmission control module was replaced, but the failure recurred. The dealer informed the contact that the clutch needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and informed the contact about an Extended Warranty coverage. The failure mileage was approximately 146,000.

- Provo, UT, USA

The contact owns a 2012 Ford Focus. While driving at unknown speeds, the vehicle stuttered and rolled backwards, the steering wheel shook and failed to turn, and the accelerator pedal failed to respond and traveled to the floorboard when it was depressed. In addition, the "transmission ready" indicator illuminated. After the vehicle was restarted, it operated normally. The vehicle was taken to the local dealer (camelback Ford, 1330 E camelback rd, phoenix, AZ 85014, (602) 635-7551) where it was diagnosed that the transmission clutch needed to be replaced. The vehicle was repaired; however, the failures recurred. The manufacturer was contacted and referred the contact to NHTSA. The failure mileage was 77,000. The VIN was not available.

- Phoenix, AZ, USA