the problem may sound insignificant to some but for a person on the road all the time like i am the need for cruise control is high and not to mention when you pay for a fully loaded car that can park it self and damn cruise won't work. Well there's no excuse. So not only does it not work most day, the days it does you don't know when its going to stop working cruising down the highway and the thing disengages and then will not go back on. But in retrospect my main issue was not with the fact that the thing will not work its the way I was treated at the dealership when I told them the problem they acted as if I was handicapped and didn't know how to push the frigin' button. I assume the problem is somewhere in the software but there is still no reason for it. I am hoping for a fix soon or the first ford I purchased will be my last.