CarComplaints.com Notes: You should probably steer clear of the 2012 Focus. Otherwise, you might not be able to steer at all.
The 2012 is the first Focus to offer Electronic Power Assist Steering (EPAS). It's also the first year with massive power steering failure. These things are not mutually exclusive.
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2012 Ford Focus. The contact stated that the front and rear driver side door latches failed. The dealer replaced the driver side door latches, but the failure recurred with the rear driver side door latch. The vehicle was taken back to the dealer to replace the door latches and they indicated that there was no manufacturer recall. The manufacturer was notified. The approximate failure mileage was 67,000.
The contact owns a 2012 Ford Focus. While driving 65 mph, the front driver side door opened without warning. The door failed to lock. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure. The approximate failure mileage was 75,000.
The contact owns a 2012 Ford Focus. While driving approximately 25 mph, the door had to be held shut by a shirt because it failed to latch. The contact drove the vehicle to the dealer to be diagnosed and repaired. The VIN was not available. The manufacturer was notified. The approximate failure mileage was 62,000.
The contact owns a 2012 Ford Focus. The contact stated that the rear driver side door failed to close. The vehicle was taken to the dealer where it was diagnosed that the door failed and the latch mechanism would need to be replaced. The vehicle was repaired. While driving at various speeds, the driver side door opened independently. The manufacturer was notified of the failure. The approximate failure mileage was 30,000.
The contact owns a 2012 Ford Focus. While driving approximately 50 mph, the driver side door became ajar. In addition, the rear passenger door latch failed without warning. The failure recurred numerous times. The vehicle was taken to a dealer where it was diagnosed that the latches needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The VIN was unknown. The approximate failure mileage was 38,075.
- Miami, FL, USA
Search CarComplaints.com for these popular complaint phrases...
The contact owns a 2012 Ford Focus. While backing out of the driveway, the driver side door swung open independently and failed to close properly. The door ajar warning light illuminated. The failure occurred constantly. The vehicle was taken to the dealer, but was not diagnosed nor repaired. The manufacturer was notified of the failure. The failure mileage was 104,000.
The contact owns a 2012 Ford Focus. While parked, the rear driver side door latch failed to close the door. The contact stated that the door had to be taped closed just to drive to the dealer for repair. The repairs were covered by the manufacturer because the contact just purchased the vehicle; however, the failure recurred with the rear driver side door. The vehicle was taken to a dealer where it was diagnosed that the latches needed to be repaired. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 72,000.
The contact owns a 2012 Ford Focus. The contact stated that the rear driver side door latch failed. The contact had to make a minor adjustment to get the door to close. The contact notified two dealers who indicated that the door latch would need to be replaced. The manufacturer was notified of the failure. The approximate failure mileage was 47,000.
The contact owns a 2012 Ford Focus. While driving 20 mph, the front driver door opened independently. The contact mentioned that the door failed to latch and the door warning ajar light constantly illuminated. The vehicle was taken to the dealer where it was diagnosed that the door latch failed and needed to be replaced. The vehicle was not repaired. The VIN was not included in NHTSA action number: PE1600 (latches/locks/linkages). The manufacturer was made aware of the failure. The approximate failure mileage was 46,016.
The contact owns a 2012 Ford Focus. While driving approximately 35 mph, the front passenger side door unlatched and opened independently. The vehicle was maneuvered to the side of the road. The contact wrapped the seat belt webbing around the door handle and connected to the seat securely to prevent the door from opening. The vehicle was taken to the dealer, but was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 47,000.
The contact owns a 2012 Ford Focus. While driving 50 mph, the driver side door opened without warning. The contact had to hold the door closed in order to continue driving. The vehicle was taken to an independent mechanic who diagnosed that the door latch was defective and needed to be replaced. The manufacturer was made aware of the failure. The vehicle was repaired. The failure mileage was 68,000.
The contact owns a 2012 Ford Focus. The contact stated that the driver side door latch fractured and prevented the door from closing. This was a recurring issue. The vehicle was taken to be repaired. The manufacturer was not made aware of the issue. The failure mileage was 71,000.
The contact owns a 2012 Ford Focus. The contact stated that the door latches fractured and warning lights illuminated. The rear and front driver side doors would not latch. The failure occurred intermittently. The contact notified the manufacturer and the vehicle was repaired. The VIN was invalid. The approximate failure mileage was 71,000. Updated 04/13/16
The contact owns a 2012 Ford Focus. The contact stated that the front driver side door would not latch and the door open warning indicator illuminated. The vehicle was taken to the dealer where it was diagnosed that the door latch needed to be replaced. The vehicle was not repaired. The contact was made aware of NHTSA campaign number: 15V246000(latches/locks/linkages); however, the VIN and model were not included in the recall. The manufacturer was made aware of the issue. The failure mileage was approximately 70,000.
The contact owns a 2012 Ford Focus. While making a turn, the rear driver side door suddenly opened. The failure occurred constantly. The vehicle was taken to the dealer where it was diagnosed that the door latch was damaged and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 95,000. The VIN was not available.
The contact owns a 2012 Ford Focus. While attempting to close the driver side door, the lock failed to latch. The vehicle was taken to the dealer where it was diagnosed that the latch needed to be replaced. The manufacturer was made aware of the failure. The vehicle was not repaired. The VIN was unknown. The failure mileage was 56,646.
The contact owns a 2012 Ford Focus. The contact stated that while attempting to close the rear driver side door, the lock failed to latch. The contact mentioned that a bungee cord had to be used in order to keep the door closed. The vehicle was taken to the dealer. The technician diagnosed that the latch needed to be replaced. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was unknown.
The contact owns a 2012 Ford Focus. The contact stated that the drivers side door latch failed causing the door to be unable to remain closed while the vehicle was in motion. The contact had to hold the door manually in order for it not to open while driving. The vehicle was taken to the dealer who replaced the drivers side door latch, but the failure recurred with the rear drivers side door latch. The vehicle was taken back to the dealer for repairs. The VIN was not available. The manufacturer was notified of the failure. The failure mileage was not available.
The contacts owns a 2012 Ford Focus. While driving approximately 10 mph, the front driver side door unlatched independently without warning. The vehicle was taken to the dealer where it was diagnosed that the door latch needed to be replaced. The vehicle was repaired. On another occasion, the contact mentioned that the rear liftgate unlatched independently without warning. The vehicle was taken to the dealer where it was diagnosed that the rear liftgate latch needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 35,000.
The contact owns a 2012 Ford Focus. The contact stated that the rear driver and passenger doors failed to latch and open independently. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 46,000. The VIN was not provided.
A D V E R T I S E M E N T S
- North Port, FL, USA