CarComplaints.com Notes: You should probably steer clear of the 2012 Focus. Otherwise, you might not be able to steer at all.
The 2012 is the first Focus to offer Electronic Power Assist Steering (EPAS). It's also the first year with massive power steering failure. These things are not mutually exclusive.
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2012 Ford Focus. While driving at an unknown speed, the rear driver side door unlatched independently without warning. The contact mentioned that the door failed to latch. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 16V643000 (latches/locks/linkages); however, the part to do the repair was unavailable. The manufacturer was not notified of the failure. The failure mileage was unknown.
The contact owns a 2012 Ford Focus. While making a right turn, the front driver side door opened. In addition, the rear door latch failed. The front driver side door latch was repaired. The VIN was included in NHTSA campaign number: 16V643000 (latches/locks/linkages). The manufacturer was not made aware of the failures. The approximate failure mileage was 117,000. VIN tools confirms parts not available.
The contact owns a 2012 Ford Focus. While driving 40 mph, the front driver side door flew open. The contact took the vehicle to the dealer for repair and was informed that all four door latches need replacement. The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for repairing all four door latches. The manufacturer was made aware of the issue. The failure mileage was 138,000.
The contact owns a 2012 Ford Focus. While driving 60 mph, the driver side door opened without warning. The manufacturer was notified of the failure and the mechanic informed the contact that the door latch paw spring failed. The vehicle was repaired per NHTSA campaign number: 16V643000 (latches/locks/linkages), without the customer's knowledge. The vehicle was repaired and there were no additional failures. The failure mileage was 44,000
The contact owns a 2012 Ford Focus. While driving 35 mph, the passenger side door flung open. The vehicle was taken to a dealer where it was diagnosed that the latch failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The VIN was included in NHTSA campaign number: 16V643000 (latches/locks/linkages). The manufacturer was notified of the failure. The failure mileage was approximately 140,000.
- Beverly Hills, FL, USA
Search CarComplaints.com for these popular complaint phrases...
The contact owns a 2012 Ford Focus. While the vehicle was parked, the rear passenger door failed to close. Upon inspection, the contact noticed that the latch fractured. The vehicle was taken to a dealer where it was diagnosed that the latch needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 61,552.
The contact owns a 2012 Ford Focus. While making a left turn at 20 mph, the rear passenger side door opened independently and the audible door sensor activated. After stopping the vehicle, it was discovered that the door failed to latch. The cause of the failure was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was 70,100.
The contact owns a 2012 Ford Focus. The contact stated that a failure progressed in which the rear driver side door latch failed, which caused the door to be open while the vehicle was in motion several times. The passenger in the rear had to hold the door shut due to the failure. The dealer was notified and stated that the part was on national back order and may become available in mid October of 2016. The dealer advised the contact to use a bungie cord to secure the door. The vehicle was not repaired. The manufacturer was notified of the failure and was unable to provide a more reasonable time frame to supply the part to the dealer. The approximate failure mileage was 55,484.
The contact owns a 2012 Ford Focus. While driving various speeds and attempting to make a left turn, the driver door opened independently. The vehicle was taken to the dealer where it was diagnosed that the door latch would need to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 38,000.
The contact owns a 2012 Ford Focus. While driving 30 mph, the rear driver side door became ajar. The contact stated that the door did not close correctly nor was it staying closed. The door was being held closed with the vehicle's seat belt. The vehicle was not taken to a mechanic and no repairs were made. The failure mileage was unknown.
The contact owns a 2012 Ford Focus. After closing the rear passenger door, the door latch failed. While driving, the front passenger door opened independently. The vehicle was taken to a dealer where it was diagnosed that the latches needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 52,000.
The contact owns a 2012 Ford Focus. While driving 65 mph, the driver side door opened independently. The vehicle was taken to a dealer, but was not diagnosed nor repaired. The manufacturer was notified of the failure. The failure mileage was approximately 80,000.
The contact owns a 2012 Ford Focus. While driving various speeds, the rear driver side door independently opened. The vehicle was taken to the dealer where it was confirmed that there was a manufacturer's regional safety recall to address the issue, but the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage and recall details were unknown.
The contact owns a 2012 Ford Focus. The contact stated that the rear driver side door latch was defective. The vehicle was taken to a dealer where it was diagnosed that the latch needed to be replaced. The latch was repaired. The manufacturer was notified of the failure. The failure mileage was 97,000.
2012 Ford Focus. Consumer writes in regards to vehicle rear door latch failure. The consumer stated when his wife tried to close the left rear door, it would not latch. Also, the right front door would not latch either.
The contact owns a 2012 Ford Focus. While driving approximately 10 mph and turning a corner, the front passenger door swung open. The door latch failed without warning more than once. The dealer diagnosed that the pawl spring cab needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 53,000.
The contact owns a 2012 Ford Focus. The contact stated that the rear passenger and front driver side doors failed to lock. While driving 65 mph, the driver's door opened and failed to remain locked. The driver coasted the vehicle over to the side of the road and placed the seat belt around the door handle to resume driving. The failure recurred twice on the rear passenger door. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 56,000.
The contact owns a 2012 Ford Focus. While driving at a slow speed, the front driver side door became ajar. The contact stated that the door latch failed and prevented the door from closing. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The approximate failure mileage was 90,000. Udated 09/22/16
The contact owns a 2012 Ford Focus. While attempting to close the front and rear driver doors, both door latches failed. The failure recurred twice. The vehicle was taken to the dealer, but was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 90,000. The VIN was not included.
The contact owns a 2012 Ford Focus. The contact stated that the rear driver side and front passenger side doors would not remain closed. The contact attached a rope around the latch in order to tightly secure the doors. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 44,000.
A D V E R T I S E M E N T S
- Coffeeville, AL, USA