This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The rear wheel bearings had to be replaced after making a very loud noise when the car was in motion, worsening with speed. They have had to be replaced twice since then and that was just over 6 months ago! the mechanic informed us that there does not appear to be anything wrong that would cause them to keep wearing out.
Ford Focus tires 2011 Ford Focus problems with tires/suspension and warranties purchased 2011 Ford Focus new 20 months ago (with kumho tires, evidently installed at factory) and it has had regular dealer(s) maintenance. Took to purchasing dealer - (luther) North country, coon rapids mn for regular maintenance on November 16, 2012 with 35,366 miles. Was told that tires were 2/32 showing cord (several 1" by 3" spots), 2/32, 4-6/32, and 4-6/32; and dealer recommended 4 new tires (tiger paw) costing $561.95. I asked and was told there was no price reduction from either Ford or kumho warranty. Note that Ford tire warranty guide booklet states 30% for 24K 36K miles; kumho (web) states 60K mileage coverage and 40% for 36K. Incidentally as a conservatively driving mechanical engineer, both my new Sable and Ranger met/exceeded tire mileage coverages. I have been happy with North country, but have lost confidence with Focus and kumho tire company; just got new tires from a local, well-regarded, tire shop; and think Ford/kumho should reimburse me at least $180 (30% of the new tires cost). Note: I hadn't imagined 60K miles tires going through the cords at 36K miles. We recently returned from a 4500 mile mainly interstate trip. If it had been much longer, a tire might well have blown.on the interstate.
The contact owns a 2011 Ford Focus. The contact stated that the front driver side and both rear tires were worn because the alignment was not properly configured. The contact originally took the vehicle to the dealer where the tires were rotated but to no avail. The contact stated that the dealer had to obtain an alignment kit to reset the wheel base. The contact eventually had all four tires replaced. The failure mileage 11,304 and the current mileage was 13,600.
A D V E R T I S E M E N T S
- Lakewood, OH, USA