This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Backing up the wheel barely turns and it locks up while backing up, making turns, the wheel locks up as I make turns left and right I'll bring it to the shop several times but this issue persists every year I buy a new power steering system every year. I have brought 3 power steering systems from Ford 3 years in a row.it's deadly!
The vehicle handles horribly on wet and/or icy roads. When stopped at a traffic light or sign at even a very slight incline the tires have trouble getting traction. This is the worst vehicle for wet/icy roads I've ever driven. It is also the first, and most likely the last, Ford I will own.
Since new this car has been extremely hazardous to drive on slick roads. The rear end routinely steps out or slides out unexpectedly even when driving in a straight line. Even on dry pavement the rear end has a sensation of stepping out when cornering. The vehicle has been re-aligned by the dealer twice but the problem remains. The problem occurred with the oem tires as well as replacement pirelli tires. This has been an on-going issue since the vehicle was new and every winter since. As described above the handling issue is also on dry pavement in summer, just not as dangerous then.
Ford Focus tires 2011 Ford Focus problems with tires/suspension and warranties purchased 2011 Ford Focus new 20 months ago (with kumho tires, evidently installed at factory) and it has had regular dealer(s) maintenance. Took to purchasing dealer - (luther) North country, coon rapids mn for regular maintenance on November 16, 2012 with 35,366 miles. Was told that tires were 2/32 showing cord (several 1" by 3" spots), 2/32, 4-6/32, and 4-6/32; and dealer recommended 4 new tires (tiger paw) costing $561.95. I asked and was told there was no price reduction from either Ford or kumho warranty. Note that Ford tire warranty guide booklet states 30% for 24K 36K miles; kumho (web) states 60K mileage coverage and 40% for 36K. Incidentally as a conservatively driving mechanical engineer, both my new Sable and Ranger met/exceeded tire mileage coverages. I have been happy with North country, but have lost confidence with Focus and kumho tire company; just got new tires from a local, well-regarded, tire shop; and think Ford/kumho should reimburse me at least $180 (30% of the new tires cost). Note: I hadn't imagined 60K miles tires going through the cords at 36K miles. We recently returned from a 4500 mile mainly interstate trip. If it had been much longer, a tire might well have blown.on the interstate.
The car has poor steering, poor suspension control over bumps, an acknowledged but unrepaired transmission mount, severe alignment issue, tires are feathered and cupped per dealer and dealer is not willing to fix it. The care is unsafe to drive but the dealer states if we do not purchase new tires, pay for an alignment that they will not fix the faulty transmission mount. It has been at 3 Ford dealers in the past 3 weeks. I said nothing is wrong (thomas Ford in beverly MA), next fixed a bearing and 2 suspension parts and said it is fixed (it was not) (danvers motor company, danvers MA) and finally the selling dealer said the alignment, tires and transmission mount are faulty (jack madden Ford, norwood, MA). This care is unsafe and is under bumper to bumper warranty.
A D V E R T I S E M E N T S
- New Orleans, LA, USA