This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2011 Ford Focus. The contact stated that while driving at approximately 75 mph with the cruise control was engaged, the brake pedal was depressed but the vehicle failed to stop. In addition, the cruise control failed to disengage. The contact lost control of the vehicle and crashed into the vehicle ahead. There were five other passengers in the other vehicle sustained unknown injuries that required medical attention. A police report was filed. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 92,000.
- Morganton, NC, USA
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- Morganton, NC, USA