This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Several times, my breaks have not responded while pressing down on them, my foot will be to the ground and there is nothing. It caused my vehicle to crash into the vehicle in front of me the first time it happened going 35 miles an hour.
The contact owns a 2011 Ford Focus. The contact stated that while driving at approximately 75 mph with the cruise control was engaged, the brake pedal was depressed but the vehicle failed to stop. In addition, the cruise control failed to disengage. The contact lost control of the vehicle and crashed into the vehicle ahead. There were five other passengers in the other vehicle sustained unknown injuries that required medical attention. A police report was filed. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 92,000.
The contact owned a 2011 Ford Focus. While driving 15 mph, the vehicle accelerated independently and the brakes and steering wheel seized. The contact crashed into the rear of another vehicle and the air bags failed to deploy. The contact did not sustain any injuries and no medical attention was required. A police report was filed. The vehicle was destroyed. The manufacturer was not notified of the failure. The failure mileage was unknown. Updated 5/15/15 updated 09/16/2015
- Palmdale, CA, USA
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- Southaven, MS, USA