This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Headrest angle causes neck and back pains. I'm only 5'5" and my wife is 5'4" the headrest leans too far forward giving us poor support and strains our neck, back, and arms because it forces our head to constantly be pushed forward. Remedied this by turning the entire headrest backwards. Poor decision by NHTSA to make it a regulation based on whiplash study without considering 99.99% we are just normally driving.
Drivers front seat began rocking back and forth during acceleration and stops. Inspection of the seat showed excessive front/back play in the seat, especially when compared to the passenger seat which is fine. Vehicle was inspected by a Ford dealership who indicated the hinges that attach the seat to the rail/mount and control height adjustment are worn out/damaged and will need replaced. Estimated parts cost is $460. Potential hazard in event of accident or hard stop.
- Quarryville, PA, USA
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- Columbia, MD, USA