This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I just got this car, had front end checked and I got to replace sway bars, control arms, tie rods, both inner and outer. Car only has 129K mi on it. Not to much the car constantly sways no matter what the weather is. My TPMS is also throwing errors.
Doors lock and wont unlock at time trapping you in and the car goes thur tires like crazy but I'm really worried about the doors traping you in the vichle at times
2010 Ford Focus can't be driven if the road is wet. The backend try's to throw you to the left. It had new tires when I got it. Had it one year put anew set on and now it needs another set. My boss bought it new and had to put 3 sets on. He never found what caused it to throw the back end. I'm getting ready to take to try to find out what is causing the problem. When I bought the tires I was told my tires were wearing out from the inside out. They are going to check it out before new tires are put on.
I have owned the car since it was new now has 88K miles I have put literally 4 set of tires on this and have had a rear alignment kit done to it.this car sways really bad at speeds of over 65 mph and when there is hardly any wind at all. Very dangerous to drive in the snow or rain. The car caused me to have a accident that cost my insurance company over 2000 to repair due to the swaying of speeds over 65 mph. I have a horrible thumping noise coming from the front end suspension area which I thought it might be I had bad tires so replaced to bad thumping so replaced wheels still bad and wheel bearings and still bad thumping idk what to do this is so annoying I want Ford to pay for all of this and to recall these cars they are very dangerous
- Oak Grove, MO, USA
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The contact owns a 2010 Ford Focus. The contact stated that while driving, there were metal fragments emitting from the tires. In addition, the contact stated that when making a turn, the passenger side seat shakes uncontrollably. In addition, there was also a leakage coming from the front passenger's side strut. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 42,045. The VIN was not provided.
I purchased this 2010 Ford Focus sel brand new on 12/31/09. Sometime in 2012 (I estimate around 12/13/12), I purchased a new set of tires (approximately $600) as I noticed the car sliding at stops and skipping on acceleration. I had the car in a Ford dealership (jim keim Ford, hilliard, oh) and was shown the undercarriage of the car and how the tires were wearing unevenly, wearing on the inside. Into the next year, I again started noticing the unusual wear pattern and had to purchase another set of tires on 6/27/14 at 56,000 miles, $625. On 6/24/14 I also had to have the sway bar links replaced, $271. I cannot find the receipt for the first tire purchase, but bob sumerel tires (614)237-6325 would have purchase record of both tire sets. My car only has 58,000 miles on it now and for it to be on its third set of tires definitely says excessive tire wear. This is also very dangerous driving with these tires wearing and is a constant worry with all the checking I do to make sure the tires are ok to drive on. I would like this money refunded (approximately $1500). I have receipts for the second set of tires and the sway bar links if you need to see them. Thank you.
Hankook premature tire wear. Tires only last 17K. Ford and hankook will not honor warranty. Vehicle makes loud noise driving down the road and vehicle is more susceptible to hydroplanning. Tires are worn on the inner side. Ford customer service refuse to acknowledge a problem buy has several tsb covering the premature tire failure/wear.
The contact owns a 2010 Ford Focus. The contact stated that while driving approximately 30 mph and completing a turn, the front axle separated from the vehicle without warning. The vehicle was taken to the dealer for diagnosis where they advised that the axle would need replacing. The vehicle was not repaired. The manufacturer was contacted and offered no assistance. The failure and current mileages were unavailable. The VIN was unavailable. Returned by usps. 2nd attempt on 1/16/2013 failed.
Was told by dealer that the hankook optimo H725 brand tires on my car have failed. I was advised not to drive the car for long trips, and to replace the tires asap. I have 24,000 miles on 3 of the tires and 16000 on another. I already had to replace one tire because of a sidewall bubble.
Steering wheel vibration is felt upon application of the brakes. The vibrations are stronger at higher speeds. An automotive specialist told me it is a characteristic of the Ford Focus due to underdesigned suspension components. This can create a potential safety hazzard at interstate speeds (65mph) due to the strong vibrations in the steering wheel.
Vehicle constantly "bottoms out" over minor pot holes in road or over speed bumps...if dip in freeway at freeway speeds the jolt will knock your teeth out. Been to dealer and independent mechanics and all say that suspension system is intact and nothing bent or broken. It is horrible however to have to experience. The shocks must be horrible and not well built for the car. Have had constant tire wear from poor alignment and again, it's the front suspension that does not hold.
Car bottoms out bad it does not matter if you are doing five mph over a speed bump or 35 mph and go into a corner most of the time the car will bottom out and if you are out on the freeway doing 65 mph and hit a dip or a sharp corner in the road hold on because it almost jars your teeth loose because it bottoms out so bad I have had to checked by Ford nothing can be done about it told it was just the nature of this car.
The car bottoms out easily when driving on paved roads. If you hit a slight variation in the road, you have to slow way down or the car hits bottom. Going over dirt roads or crossing railroad tracks requires a minimal, barely moving speed. The tire pressure is accurate. Ford dealer tells me there is nothing wrong.
Both tires on back cupped and I was told by dealer that it was because I did not rotate them. I had to buy tires and also pay for alignment. Now at 56251 miles it did it again. Took it to dealer again and now they day it needs a rear adjustment kit that cost $240 dollars and I have to pay for it. The service consultant said it was a factory defect but Ford says it isn't and they will not pay for it. Also I took it in because it makes a loud thump when I hit a bump. I told them it sounds like shocks are bad but they said nothing is wrong with car.
Both rear tires started making noise. Took it to dealer and they said I had to replace 2 tires cause they cupped. Bought 4 new tires and had an allignment done. Did everything they told me I had to do and now again tires cupped. Took it to dealer and now they said it needs a rear adjustment kit that cost over $900 plus labor, new tires and allignment. Ford nor dealer want to cover all cost. Also makes a loud thump when going over bump like shocks are bad. Took it to dealer and they said shocks were good and nothing was wrong with it.
A D V E R T I S E M E N T S
- Florence, KY, USA